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Macdonald Hotels teams up with Elemis to launch ‘career plan’ for staff
By Tom Walker 06 Sep 2017
Spa staff will be able to benefit from a tailor-made careers programme
UK-based independent hotel group Macdonald Hotels & Resorts is continuing to invest in its wellness offering with the launch of a career pathway for its spa staff.

As part of a strategy to identify, train and retain key spa workers, the group has introduced the Spa Career Development Plan, designed to provide staff with access to structured support and a programme of continued professional development.

Spa staff will be able to benefit from a tailor-made careers programme which has been constructed in cooperation with UK-based product house Elemis and its Academy of Excellence.

Each participant’s programme will be designed based on their specific needs and level of experience across six positions, ranging from apprentice spa therapist to regional spa manager.

From the initial training with the product houses and internal hospitality training through to training on subjects such as rota scheduling, people management, forecasting and recruitment, staff will be able to acquire the skills necessary to lead a successful spa team.

For those with no experience – starting as an apprentice spa therapist – a training programme of 18 months will help them progress to NVQ Level 3 in beauty therapy. There is also the opportunity for all staff to work across the group’s four and five star hotels with locations throughout the UK.

A ‘Buddy Programme’ will also be introduced, whereby more experienced members of the spa staff are assigned to help nurture junior members of staff to management positions.

Keith Pickard, group director of spa at Macdonald Hotels said: “A career within the spa industry can be challenging and inspiring but not everyone is aware of the opportunities and the support we can give to help our therapists fulfil their career aspirations.

“Our Spa Career Development Plan clearly outlines the support available and formalises the training schemes provided by our product houses.

“We hope that this will encourage our spa staff, whatever stage they are at, to gain new skills and progress with confidence to the level they have set their sights on.”


News
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25 Apr 2024
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and Saudi Arabia, following the launch of the inaugural Siro property in Dubai this February. Designed to offer guests a holistic ... More
24 Apr 2024
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in 2023, surpassing the previous high of US$20.1 billion in 2022. This data stems from ... More
24 Apr 2024
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity, according to new research. Researchers found that even a simple daily reminder encouraged people to move ... More
24 Apr 2024
Spa and wellness veteran Shannon Malave has been named spa director at iconic US spa destination Mohonk Mountain House. Based in New York’s verdant Hudson Valley and founded in 1869, Mohonk is a historic Victorian ... More
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22 Apr 2024
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The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing it at US$1.8 trillion. According to the organisation's recent report – called The Global Wellness Economy: United States – the ... More
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17 Apr 2024
Remedy Place, a US-based social wellness club brand, is poised for steady expansion in the coming years, with plans to open two new clubs annually moving forward Remedy Place is the brainchild of Dr Jonathan ... More
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We Work Well Events
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NEWS
Macdonald Hotels teams up with Elemis to launch ‘career plan’ for staff
POSTED 06 Sep 2017 . BY Tom Walker
Spa staff will be able to benefit from a tailor-made careers programme
UK-based independent hotel group Macdonald Hotels & Resorts is continuing to invest in its wellness offering with the launch of a career pathway for its spa staff.

As part of a strategy to identify, train and retain key spa workers, the group has introduced the Spa Career Development Plan, designed to provide staff with access to structured support and a programme of continued professional development.

Spa staff will be able to benefit from a tailor-made careers programme which has been constructed in cooperation with UK-based product house Elemis and its Academy of Excellence.

Each participant’s programme will be designed based on their specific needs and level of experience across six positions, ranging from apprentice spa therapist to regional spa manager.

From the initial training with the product houses and internal hospitality training through to training on subjects such as rota scheduling, people management, forecasting and recruitment, staff will be able to acquire the skills necessary to lead a successful spa team.

For those with no experience – starting as an apprentice spa therapist – a training programme of 18 months will help them progress to NVQ Level 3 in beauty therapy. There is also the opportunity for all staff to work across the group’s four and five star hotels with locations throughout the UK.

A ‘Buddy Programme’ will also be introduced, whereby more experienced members of the spa staff are assigned to help nurture junior members of staff to management positions.

Keith Pickard, group director of spa at Macdonald Hotels said: “A career within the spa industry can be challenging and inspiring but not everyone is aware of the opportunities and the support we can give to help our therapists fulfil their career aspirations.

“Our Spa Career Development Plan clearly outlines the support available and formalises the training schemes provided by our product houses.

“We hope that this will encourage our spa staff, whatever stage they are at, to gain new skills and progress with confidence to the level they have set their sights on.”
RELATED STORIES
Elemis and Macdonald Hotels launch joint marketing campaign


Macdonald Hotels & Resorts and UK product house Elemis are have launched a joint marketing campaign which will see an “Elemis Spa Bus” tour Macdonald hotels in the UK this summer.
Pickard to drive Macdonald Hotels’ wellness strategy as new spa director


UK-based independent hotel group Macdonald Hotels & Resorts has appointed Keith Pickard as its new group director of spa, leisure and golf.
Macdonald Hotels launches therapist reward programme


Privately-owned UK-based Macdonald Hotels & Resorts have launched a ‘Your Opinion Matters Survey,’ an internal incentive programme to recognise and reward outstanding spa therapists across the Macdonald Hotels group.
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Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and Saudi Arabia, following the launch of the inaugural Siro property in Dubai this February.
US spa industry hits record-breaking US$21.3 billion in revenue in 2023
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in 2023, surpassing the previous high of US$20.1 billion in 2022.
Immediate rewards can motivate people to exercise, finds new research
Short-term incentives for exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity according to new research.
Shannon Malave appointed spa director at Mohonk Mountain House
Spa and wellness veteran Shannon Malave has been named spa director at iconic US spa destination Mohonk Mountain House.
Six Senses unveils urban wellness retreat in Kyoto inspired by Japanese Zen culture
Six Senses Kyoto opens its doors today, marking the eco-luxury hotel and spa operator’s entry into Japan and a new addition to its urban collection.
US named world’s largest wellness economy, reaching US$1.8 trillion valuation
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing it at US$1.8 trillion.
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