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Training profile

Global Project & Spa Advisory

Address:
88 rue de Courcelles
Paris
75008
France
Tel: +33 (0) 1 82 09 45 77
Fax:
email: psaussay@globalspaadvisory.com
Website: www.globalspaadvisory.com
 

Patrick Saussay, CEO


Background briefing
The company was launched in 2012 by CEO Patrick Saussay and Christopher Ryan.

Main services
The wellness market is moving from an exclusive leisure activity to a global lifestyle concern generating business opportunities, concept enhancements and profitability challenges. To support our partners on this path, GPSA services are mainly:
• Business strategy & planning
• Brand & concept development
• Spa consulting
• Project management
• Spa management support
We focus as much on profitability as we do on customer experience, in the definition of global wellness services beyond the spa. Daily wellness is a trend we support. We define personalised services, integrating health prevention and all experiences that enhance the sustainability of one’s wellbeing.
From strategy and concept definition to go-live support, we deliver project services, including business plans, treatment menus and protocols, product brand selection and team training. To provide a memorable wellness experience, we consider all senses, with a constant focus on the balance between atmosphere, offering and resources.
Our experience of project development, spa management and investors’ focus helps us to create compelling and differentiating concepts aligned with a business strategy, not ‘nice-but-empty’ places.

Additional services
GPSA gets involved with the definition of a spa or product concept before giving international development support. We enhance brands, define the roll-out strategy and represent exclusive brands in prospecting and new projects assessment. We also realise financial, operating and positioning reviews of existing spas, and support the transition from traditional spas to global wellness services.

USPs
International spa projects have equipped the company with a wide knowledge of what wellness means in different cultures. Saussay has 23 years’ experience in consulting, mainly with the ‘big-five consulting firms’, and has been involved in the change process of large organisations like the French Healthcare Ministry, where he advised on the balance between quality and finance, before transferring this expertise to the wellness industry. Christine Masson’s 25 years of experience in the wellness industry and the company’s international network enable GPSA to provide expertise in strategy, economics, wellness and development to reach sustainable solutions.

How many spas do you supply?
With more than 21 projects and five in progress, GPSA is a global company, with current projects in France, Tokyo, Seoul, Doha, and Belgium. We work on evianSPA development worldwide, and are currently transforming a ski station into a wellness destination.

What the clients say
“Patrick has become a key member of the evianSPA development team. He’s been instrumental in finalising our spa offer, from framing the business model to the development of the treatment menu and protocols and is leading our commercial development approach.”
Laurent Houel, global brand director, Evian

“I’ve had the opportunity to work with Patrick on international business development projects. I’ve been able to acknowledge his listening and analytical skills, as well as his ability to find the most relevant creative solutions to expressed challenges. Patrick is among these very rare individuals with whom you really want to work with effectively, efficiently and in all confidence.”
Sofiane Djadri, CEO, Charme d’Orient
 


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