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News
1 to 20 of 7120 news stories
21 Oct 2019
A $470,000 (€422,000, £362,000) spa renovation is being carried out by Topo Design Studio at the Sheraton Maldives Full Moon Resort, with treatment villas being revamped and an upgrade to the VIP suite. Topo's work ... More
21 Oct 2019
Mia Kyricos, senior vice president and global head of wellbeing for Hyatt Hotels, was presented with the Leading Woman in Wellness award at the Global Wellness Summit in Singapore last week. Kyricos, who has a ... More
20 Oct 2019
The Global Wellness Institute (GWI) has released a white paper – Opportunities and Impacts of the Wellness Economy for Regional Development – to guide policymakers, researchers and business people. Researched and written by GWI senior ... More
18 Oct 2019
Six Senses has opened its fourth Himalayan guest lodge in Bhutan, Six Senses Gangtey, named the “Traditional Bird Watching Bridge”. This eight suite lodge is part of a multi-location project – Six Senses Bhutan– composed ... More
18 Oct 2019
Medical treatments and spa and wellness interventions are offered side by side at the new €25m Longevity Health and Wellness Hotel in Alvor, Portugal. Developed by HPA Group and Longevity Wellness Worldwide, the 70-room resort ... More
17 Oct 2019
Thrive Global, the wellness and behaviour change tech firm founded by Arianna Huffington, has acquired neuroscience-based AI company Boundless Mind. Boundless specialises in behavioural design and engineering. Its technology fuses neuroscience and artificial intelligence to ... More
16 Oct 2019
Uniform manufacturer Noel Asmar Group has launched a new sustainability initiative, Hospitality Lifecycle, a textile recycling programme for hotels and spas. Hospitality Lifecycle is an initiative to provide hotels and spas access to practical, cost-effective ... More
15 Oct 2019
The Global Wellness Institute (GWI) has partnered with American consumer magazine, Prevention to promote the Wellness Moonshot – a GWI initiative which is the first global commitment to eradicate preventable, chronic diseases. In support of ... More
15 Oct 2019
Sangha Retreat by Octave has appointed John Reed as chief operating officer. Originally from the US, Reed spent 25 years with luxury hotel group Aman Resorts in Asia, gaining insights into the markets of Southern ... More
15 Oct 2019
The International Spa Association (ISPA) has announced Seth Mattison, an international expert on workforce trends and strategy, as its keynote speaker at the ISPA Talent Symposium which is taking place on 15 April 2020. The ... More
15 Oct 2019
The physical activity economy is now a US$828bn (€752bn, £655bn) market – and its value is expected to grow further to US$1.1tn (€1tn, £870bn) by 2023. The figure comes from a large-scale economic study by ... More
14 Oct 2019
CIDESCO International, the standards setter for the global spa and beauty industries, has announced that Sandy Fuhr has been elected as its new president. Fuhr, who hails from South Africa, replaces Anna-Cari Gund who has ... More
14 Oct 2019
Amatara has announced it will run a six-day Mindfulness Silent Retreat in Phuket, Thailand, from 2-7 June 2020. The retreat will focus on practical and theoretical aspects of meditation, using body and breath awareness training, ... More
11 Oct 2019
Jumeirah Group has partnered with London-based Embody Fitness to launch a lifestyle and wellness destination called the J Club at Dubai’s Jumeirah Beach Hotel. The club fuses fitness and leisure facilities, with a spa, fitness ... More
11 Oct 2019
Thai hotel company Dusit International has partnered with Tibetan-based Hotel Lhasa International to develop and operate a new Dusit Princess hotel in central Kathmandu, Nepal. Facilities at the 108-room hotel will include an outdoor swimming ... More
10 Oct 2019
Sensei, the wellness brand owned by tech billionaire, Larry Ellison, is to launch a retreat at the Four Seasons Hotel Lana'i at Koele. It will be the first initiative under the new Sensei Well - ... More
10 Oct 2019
Adeela Crown, a facialist and skincare specialist, has announced a new partnership with The Dorchester Collection that will include a residency at The Dorchester Spa in the group's iconic London hotel. For the residency, Crown, ... More
10 Oct 2019
For the first time, a woman has been crowned top aufguss master in the world at the Aufguss World Championships, held last month at the newly built Spa Berendonck in The Netherlands. Karolina Jarzabek of ... More
09 Oct 2019
Mary Bemis of the Insider’s Guide to Spas website has launched a digital spa directory designed for consumers to better understand the wellness marketplace. "Conscious and sophisticated travellers are asking smart questions,” said Bemis. “They ... More
08 Oct 2019
The UK Spa Association (UKSA) has announced a potential new partnership with the University of Derby, that will see the development of a new qualification. Designed to increase the number of people entering the spa ... More
     
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Global Project & Spa Advisory
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NEWS
The future of medical spas explored in first-ever Swiss Medical Spa & Hospitality Think Tank
POSTED 16 Jun 2019 . BY Jane Kitchen
The one-day panel was hosted at the EHL Swiss School of Tourism and Hospitality (SSTH)
The EHL Swiss School of Tourism and Hospitality (SSTH) hosted the first Swiss Medical Spa & Hospitality Think Tank on 6 June 2019 in Chur-Passugg, Switzerland.

This one-day forum saw leading industry experts, academics and students come together to compile the status quo, reflect on examples of best practice and identify areas of potential for the future when combining new medical and spa trends in the hospitality industry.

With self-care and wellbeing becoming increasingly high-profile topics, the demand for medical services in the hospitality and tourism sectors is growing.

“Growth in the global medical spa market is driven by the increasing number of aesthetic medicine and cosmetic treatment options for beauty enhancement, and by the growth in wellness trends among developed nations,” said CV Wijeratne, head of spa & wellness management majory at SSTH. “The rise in medical tourism in developing economies like India, China and Brazil is also expected to be a driver of growth.”

Delving deeper, the Think Tank speakers revealed that the demand for hospitality expertise and talent is also felt in the provision of traditional medical treatments.

As Dr Peter Yesawich of Brown Legacy Group explained, it is the orientation towards the guest experience inherent in hospitality – or indeed the patient experience in this case – that lies behind the “Mother Standard” of care practiced at Cancer Treatment Centers of America.

This same holistic approach, striving to optimise the guest experience at each touchpoint, has enabled Lisa Clarke of the Destination Medical Center’s Economic Development Agency to overhaul the infrastructure surrounding Mayo Clinic in Rochester, Minnesota, US.

The clinic itself had an outstanding reputation but lacked hoteliers to provide a safe haven between treatments and an accessible, engaging environment to detract from the physical and emotional burden of undergoing treatment.

Further expert input was received from: Dr Radesh Palikurthi of the University of Memphis, who spoke on ‘Outbound Health and Wellness Tourism Destination Choice by U.S. Consumers: A Trade-off Analysis of the Significant Decision Factors’; Dr Ali Poorani of the University of Delaware, who spoke on ‘Hospitality Associates for Research & Training: Marketing & Sensory Evaluations; Dr Frederick J De Micco of the University of Delaware and CV Wijeratne of SSTH presented research and an expert panel on ‘Bridging Healthcare to Hospitality (H2H)’.

Forming a panel, the speakers then discussed the key forces driving change and opportunities in the global health, spa and wellness, medical and hospitality industry, as well as potential components of a corresponding curriculum.

SSTH managing director Michael Hartmann has developed a Swiss Professional Degree programme with an option to major in Spa & Wellness Management that not only conveys functional management expertise, but also strengthens soft skills.

“People want an experience. People want all of their senses to be stimulated,” he said. “People want us to build on their childhood imprints. This is particularly relevant for health and wellbeing tourism, where guests have very specific expectations and needs. The medical and hospitality fields are connecting their expertise to provide patients and guests with a higher quality experience on all aspects.”

 


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