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Urban Retreat to open flagship location in London
By Lauren Heath-Jones 13 May 2019
Urban Retreat's White House is billed as the 'ultimate beauty destination'
Luxury spa and salon operator Urban Retreat is set to open its first standalone location in London this June.

Called The White House, the 12,000sq ft flagship is billed as the 'ultimate beauty destination' and will be located inside a former private residence on Hans Crescent in the London Borough of Kensington.

Designed to resemble a luxurious private members club, The White House will offer a host of facilities including an open plan retail space offering a range of products from specially curated beauty brands, a Frédéric Fekkai hair salon where guests can experience luxurious hair services and treatments and nail care brand CND's London flagship nail salon.

Other facilities will include Flavour by Urban Retreat, a 40-cover in-house restaurant and cocktail bar, offering a balanced and nutritious menu, free from artificial colours and flavourings. Flavour will have its own operating hours to accommodate evening bookings.

A creative studio will host guest residences for tattoo and piercing artists, to provide an alternative and edgier beauty offering, while the second and third floors will offer both medical and traditional beauty services, as well as the Limited Edition Suite, that will play host to external beauty brands performing exclusive and signature treatments not on their regular menu for a limited time.

In addition, the basement, billed as a 'detox haven', is an entire floor dedicated to wellness.
Partnerships with leading nutritionists and consultants will enable Urban Retreat to offer intolerance testing, results-driven testing, tailored weight management programmes and slimming treatments, as well as colonic hydrotherapy, while infrared saunas, relaxation rooms and a soundproof yoga and meditation studio complete the offering.

Reena Hammer, managing director of Urban Retreat, said: "We want to revolutionise and own the beauty hospitality space with our expert staff, authoritative approach to service, best-in-class professional and retail products, alongside an elevated customer experience."

"The grand nature of The White House is perfect for Urban Retreat to realise its vision, where 'beauty meets hospitality'. In a landscape where traditional retail layouts and store design are being challenged by the expectations of the evolving consumer, our brand new concept will focus on an experience-led approach. Everyone will be met with a warm and relaxed, yet luxurious place to spend time, where creating intimacy with our clients and anticipating their needs is key."

Urban Retreat is currently recruiting for a beauty therapist and hair specialist for the new store.



News
1 to 12 of 7266 news stories
21 Feb 2020
GOCO Hospitality has conceptualised and designed a spa for Dubai’s recently opened luxury hotel, Address Sky View. Emaar Hospitality Group owns the property and has opened a collection of hotels in Dubai under the name ... More
21 Feb 2020
Spa and wellness businesses offering CBD services may be affected by proposed legislation from the Food Standards Agency (FSA), with other food agencies worldwide thought to be considering regulating CBD-related products. CBD is now regularly ... More
19 Feb 2020
Spa operator, Champneys, has come to an out of court agreement with West Sussex County Council in the UK, in relation to charges brought against it relating to food safety, the publication of nutritional information ... More
19 Feb 2020
The original Corinthia Hotel in Malta – the Corinthia Palace Hotel – has revealed further details of its new Athenaeum Spa which is scheduled to open March 2020, following a €9m (US$10m, £7.5m) year-long site-wide ... More
19 Feb 2020
ISPA has announced the addition of private coaching sessions for attendees at the upcoming ISPA Talent Symposium. Private 45-minute sessions will be available with International Coaching Federation (ICF) coaches for attendees, to help achieve both ... More
18 Feb 2020
The rapidly expanding Six Senses business, recently acquired by InterContinental Hotels Group (IHG) in a US$300m deal, has appointed IHG veteran Bryan Gabriel as chief commercial officer (CCO). “Joining Six Senses at this time in ... More
17 Feb 2020
A self-help studio marketing itself as a "first-of-its-kind self-development wellness space" will open in the heart of London in March 2020. The House of Wisdom (HOW) will focus on empowering the mind and body through ... More
14 Feb 2020
VIE Hotel Bangkok has relaunched its spa following a four-month renovation and partnered with Thai spa brand ORGANIKA, the organic spa brand created by Thai-Danish actress, Sririta Jensen. The luxury boutique hotel is part of ... More
13 Feb 2020
Guests at Six Senses Spa at Alpina Gstaad, Switzerland can make their own bath bombs and natural cosmetics in alchemy wellbeing workshops which harness the power of natural ingredients. During the 60-minute workshop, guests will ... More
10 Feb 2020
Designer Jean-Michel Gathy has created a 3D origami-inspired feature wall for Four Seasons’ spa sanctuary in its upcoming hotel in Japan – called Four Seasons Hotel Tokyo at Otemachi. Dominating the spa lobby, the flowing ... More
07 Feb 2020
Luxury hotel treatment rooms generate more than double the revenue of "normal" rooms, according to consultancy firm HVS. HVS has published its annual report which tracks spa performance and profitability from 2018 to Q3 2019. ... More
07 Feb 2020
Flexology, which markets itself as "the UK’s first dedicated stretch studio", is planning to expand across London – and ultimately take the concept to a global audience. The independently-owned brand, launched by sisters Alina and Anna ... More
     
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Jobs   News   Products   Magazine
NEWS
Urban Retreat to open flagship location in London
POSTED 13 May 2019 . BY Lauren Heath-Jones
Urban Retreat's White House is billed as the 'ultimate beauty destination'
The grand nature of The White House is perfect for Urban Retreat to realise its vision, where 'beauty meets hospitality'
– Reena Hammer, MD or Urban Retreat
Luxury spa and salon operator Urban Retreat is set to open its first standalone location in London this June.

Called The White House, the 12,000sq ft flagship is billed as the 'ultimate beauty destination' and will be located inside a former private residence on Hans Crescent in the London Borough of Kensington.

Designed to resemble a luxurious private members club, The White House will offer a host of facilities including an open plan retail space offering a range of products from specially curated beauty brands, a Frédéric Fekkai hair salon where guests can experience luxurious hair services and treatments and nail care brand CND's London flagship nail salon.

Other facilities will include Flavour by Urban Retreat, a 40-cover in-house restaurant and cocktail bar, offering a balanced and nutritious menu, free from artificial colours and flavourings. Flavour will have its own operating hours to accommodate evening bookings.

A creative studio will host guest residences for tattoo and piercing artists, to provide an alternative and edgier beauty offering, while the second and third floors will offer both medical and traditional beauty services, as well as the Limited Edition Suite, that will play host to external beauty brands performing exclusive and signature treatments not on their regular menu for a limited time.

In addition, the basement, billed as a 'detox haven', is an entire floor dedicated to wellness.
Partnerships with leading nutritionists and consultants will enable Urban Retreat to offer intolerance testing, results-driven testing, tailored weight management programmes and slimming treatments, as well as colonic hydrotherapy, while infrared saunas, relaxation rooms and a soundproof yoga and meditation studio complete the offering.

Reena Hammer, managing director of Urban Retreat, said: "We want to revolutionise and own the beauty hospitality space with our expert staff, authoritative approach to service, best-in-class professional and retail products, alongside an elevated customer experience."

"The grand nature of The White House is perfect for Urban Retreat to realise its vision, where 'beauty meets hospitality'. In a landscape where traditional retail layouts and store design are being challenged by the expectations of the evolving consumer, our brand new concept will focus on an experience-led approach. Everyone will be met with a warm and relaxed, yet luxurious place to spend time, where creating intimacy with our clients and anticipating their needs is key."

Urban Retreat is currently recruiting for a beauty therapist and hair specialist for the new store.

RELATED STORIES
Urban Retreat leaves Harrods


Spa operator Urban Retreat has ended its 16-year partnership with luxury retailer Harrods.
Reena Hammer takes over as MD at London’s Urban Retreat Group


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Spa operator, Champneys, has come to an out of court agreement with West Sussex County Council in the UK, in relation to 19 charges brought against it relating to food safety, the publication of nutritional information and consumer protection laws.
New spa for the original Corinthia hotel
The original Corinthia Hotel in Malta – the Corinthia Palace Hotel – has revealed further details of its new Athenaeum Spa which is scheduled to open March 2020, following a €9m (US$10m, £7.5m) year- long site-wide refurbishment.
ISPA Talent Symposium will offer professional one-on-one coaching sessions
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