22-24 Apr 2024
Galgorm Resort,
York,
|
23-25 Apr 2024
Phoenix Convention Center,
Phoenix,
United States
|
28-30 Apr 2024
Radisson Blu Hotel,
Glasgow,
|
08-08 May 2024
Hotel Melià ,
Milano ,
Italy
|
10-12 May 2024
China Import & Export Fair Complex,
Guangzhou,
China
|
13-16 May 2024
Conrad Chia Laguna Sardinia ,
Italy
|
14 May 2024
JPMorgan Chase Headquarters,
New York City,
United States
|
18-22 May 2024
The Ravenala Attitude Hotel,
Mauritius
|
|
|
|
Fairmont reopens flagship Chateau Lake Louise spa in Canada |
|
By Megan Whitby 08 Jun 2020 |
Fairmont has reopened four properties in Canada Credit: Shutterstock/Sopotnicki
|
Accor-owned luxury hotel group Fairmont Hotels and Resorts has reopened four hotel and spa destinations in Canada.
Fairmont’s flagship resort, Chateau Lake Louise, is offering limited spa services and treatments while Fairmont Jasper Park Lodge, Fairmont Banff Springs and Fairmont Chateau Whistler spas are limited to hair salon appointments and retail services.
According to Accor’s director of spa and fitness for North and Central America, Daniel Poulin, the company is remaining cautious yet flexible in its reopening approach.
“We want to welcome guests back and offer the best experience we can, so we’re working to a phased approach and being extremely careful when we reopen spas."
Speaking in the first episode of ISPA’s Town Meeting Reopening series, Poulin explained that as weeks go by and the industry begins to learn more about what guests want, Accor can gradually start adapting what services they offer and what facilities to reopen.
“Nobody will blame you for being overly cautious when you reopen, so Accor is providing strong basic guidelines to start with – then we’re encouraging spa directors to add in regulations that are specific to their local state regulations.”
He confirmed that the company’s spas don't have any wet or thermal wellness areas open because of the difficulty in social-distancing and wearing PPE.
Poulin revealed that the company is implementing new safety measures in light of COVID-19 and is taking the temperature of all guests when they arrive at spas and hotels, as well as checking employees temperature when they arrive at work.
In addition, Accor is asking all guests to sign a waiver form before having a treatment and has updated its regular spa intake form which has additional questions asking guests about their risk of exposure to COVID.
Poulin said that guests aren’t required to wear masks currently, but they’re given the option to do so, while all employees are required to cover their face with PPE.
Comprehensive hygiene measures are being implemented throughout Accor hotels which have reopened, including physical distancing; mandatory screening for all guests and employees; a 48-hour “settling period” for occupied rooms post-departure; increased frequency of cleaning and disinfecting, with a focus on high-touch points; and continued use of EPA registered disinfecting chemicals.
"The hotels' top priority remains the safety, care and wellbeing of our Fairmont family. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are," said David Roberts, Fairmont Banff Spring GM and regional VP, Fairmont Hotels in Canada's Western Mountain Region.
"Today, this means keeping our guests and employees safe by preventing the spread of COVID-19 – partnering with top experts to implement new standards of safety and enhanced operational protocols and procedures."
|
|
News |
1 to 12 of 8697 news stories |
|
|
18 Apr 2024
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing it at US$1.8 trillion. According to the organisation's recent report – called The Global Wellness Economy: United States – the ... More
|
|
|
|
19 Apr 2024
UK sauna enthusiasts will converge at Galgorm Resort in Northern Ireland next week for the highly anticipated second annual UK Aufguss Championships. Hosted from 22-24, the event will see competitors from across the UK showcasing ... More
|
|
|
|
17 Apr 2024
Remedy Place, a US-based social wellness club brand, is poised for steady expansion in the coming years, with plans to open two new clubs annually moving forward Remedy Place is the brainchild of Dr Jonathan ... More
|
|
|
|
16 Apr 2024
Swiss longevity brand Clinique La Prairie (CLP) has inked a deal with Montara Hospitality Group to operate a resort at Tri Vananda – a purpose-built wellness community in Phuket, Thailand. Tri Vananda, envisioned as a ... More
|
|
|
|
15 Apr 2024
Six Senses has announced the grand opening of its first-ever property and spa in the Caribbean, called Six Senses La Sagesse. With a picturesque beachfront setting and surrounded by verdant hills, Six Senses La Sagesse ... More
|
|
|
|
12 Apr 2024
A brand new desert hot springs oasis, called Zion Canyon Hot Springs, is set to open in Southern Utah in Q3 of 2025. Situated 30 minutes from the majestic Zion National Park, the US$60 million ... More
|
|
|
|
11 Apr 2024
Recovery, social wellness and longevity were talking points at PerformX recently, tipped by many speakers as upcoming trends, while the exhibition halls featured infrared saunas, compression therapy and ice baths. The UK is currently lagging ... More
|
|
|
|
11 Apr 2024
A new study by UCLA Health found Kundalini yoga provided several benefits to cognition and memory for older women at risk of developing Alzheimer’s disease. Benefits included restoring neural pathways, preventing brain matter decline and ... More
|
|
|
|
10 Apr 2024
Luxury lakeside retreat The Ritz-Carlton-Reynolds, Lake Oconee in Georgia, US, is gearing up to unveil its new-look destination spa this May following a comprehensive makeover. Spanning 27,000sq ft, the newly renovated spa will feature entirely ... More
|
|
|
|
09 Apr 2024
Europe’s first Evian Spa has opened at the five-star Hôtel Royal in Evian-les-Bains, France – the birthplace of the Danone-owned mineral water brand Evian. The spa has been realised following a comprehensive 12-month renovation of ... More
|
|
|
|
08 Apr 2024
A boutique safari and wellness escape will open in Botswana’s wildlife-rich Okavango Delta this May, marking the latest venture from Ibiza's Atzaró Group. The Atzaró Okavango Camp will be a 12-suite property, situated by the ... More
|
|
|
|
05 Apr 2024
Global publishing outfit, Leisure Media, has announced details of its new annual conference for decision-makers across the health, fitness and wellness markets. The event – the HCM Summit – will be held at the QEII ... More
|
|
|
|
|
|