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Product news
1 to 12 of 1969 news stories
How to grow your spa business by 44%*
By Liz Terry 14 Nov 2019
Treatwell interviews two leading spas that have significantly grown their business online.

Interview with Sabrina Zaczyk, spa manager of Spa at The Montcalm Hotel Marble Arch, London, and Paddington Boutique Spa at The Chilworth Hotel, London

How does Treatwell help grow your spa business?

In all sorts of ways! The 24-hour booking platform allows customers to book whenever they like, wherever they like. It really does bring in a constant stream of bookings.

The system is really easy to use – we just add our availability and the team at Treatwell take care of the rest.

We have a dedicated account manager, which is just brilliant – they make sure our menu is up to date and our profile is the best it can be, to bring in the most bookings it can. As a result we have more than trebled our business with Treatwell this year.

What does Treatwell do to build your spa's online reputation?

Our customers are always invited to leave a review after their spa experience, and we get so many! Treatwell sends them a £5 voucher if they leave the review, so that really helps.

We've built up a strong online reputation now, and all of these positive reviews help boost our ranking in the marketplace, plus the feedback helps us keep working towards the perfect customer experience.

Interview with Diana Bordei, spa manager of Rena Spa Holborn and Tower Bridge, London

Does Treatwell facilitate group bookings?

Yes! Treatwell has a spa concierge team who are always thinking of us for large and bespoke bookings. They organise everything, from initial customer request to finalising the booking.

They receive enquiries from customers (often looking to book for special occasions), they then reach out to us to ask whether we can accomodate the booking, and then they organise everything from there. These are often large value bookings that bring lots of new customers through the door – so extremely valuable to us.

How simple is it to manage your presence on Treatwell?

The platform is super easy to use. You can log into your account and manage everything - from your business details to adding team members.

Everything is intuitive and displays on-site exactly as you need. And if you do need a hand, your account manager is always at the end of the phone.

The support we receive is invaluable; in just the last few months, Treatwell has helped us transition through an exciting rebrand. Having previously been known as Ajala Spas we have successfully rebranded to Rena Spas, and Treatwell is now working with us to list overnight breaks online.

For more information on how to become a Treatwell partner, please click here.

*average order growth in the first 12 months


Product news
1 to 12 of 1969 news stories
22 Jan 2020
Noel Asmar, founder of premium designer Noel Asmar Uniforms, has a message for health and wellness professionals: “Sustainability is good for business.” According to the UN Economic Commission for Europe, 85 per cent of textiles ... More
21 Jan 2020
For more than ten years, leading spa and wellness consultants, Spa Vision have worked in partnership with Kurland, the ground-breaking creators of spa-technology and treatment design, to deliver exceptional experiences across wellness, spa and health. ... More
17 Jan 2020
ESPA, a skincare brand specialising in natural and wellbeing products, has expanded its line of Signature Blends for the first time since the company was founded in 1992. The new Positivity Blend is a 100 ... More
16 Jan 2020
Naval architect Jean-Michel Ducancelle has designed a solar-powered floating hotel suite aimed at offering an eco-friendly and nomadic place for travellers to stay. The Anthénea pod was conceived as a luxury suite for hoteliers to ... More
15 Jan 2020
Sequential Skin, a startup focused on personalised skincare and diagnostics, has launched an at-home diagnosis tool that could be used in spas as a retail line or even to personalise treatments. Developed by Dr Albert ... More
15 Jan 2020
The International SPA Association (ISPA) will hold its inaugural ISPA Talent Symposium on 15 April at The Ritz-Carlton, Bacara in Santa Barbara, CA. This event will be a first of its kind for the spa ... More
14 Jan 2020
Natural skincare brand Pevonia has launched the No Rinse Body Wraps, two new eco-conscious body products, designed to deliver potent skincare benefits whilst conserving water. An intense skin treatment, the wraps are designed to be ... More
13 Jan 2020
The Rocks Push (TRP), a sustainable swimwear brand based in Australia, has partnered with Drift Distribution, which will act as the brand's exclusive European distributor, to launch its range of eco-friendly swimwear in Europe. The ... More
10 Jan 2020
BC Softwear, a UK-based provider of luxury linens, has launched a new range of SmartKnit towels, as an eco-aware alternative for spas. Part of the SmartSoft collection, a curated range of products including the SupremeSoft ... More
08 Jan 2020
Selling both treatments and retail products is vital for spa revenues. This transaction, however, depends on the genuine recommendations of spa associates - guidance that focuses on how to better help the guest and foster ... More
05 Jan 2020
Living Earth Crafts is proud to introduce its latest innovation in massage comfort, the Conforma LE™, which eliminates breast discomfort and improves spinal alignment for women (and men) during face down spa and medical treatments. ... More
03 Jan 2020
Margaret Dabbs London, a results-driven beauty brand specialising in hand and foot care, has created Pure Feet, its first range of vegan products. The five-piece collection consists of a restorative foot lotion, regenerating foot oil, ... More
     
Noel Asmar
Company Profile
The Madison Collection
Distinct collections of robes, towels and hotel and spa linens are available in innovative [more]
 
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The Conforma LE™ - Automated Breast Comfort System
Living Earth Crafts is proud to introduce its latest innovation in massage comfort, the Conforma LE™, which eliminates breast discomfort and improves spinal alignment for women (and men) during face down spa and medical treatments. ... more
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Jobs   News   Products   Magazine
PRODUCT NEWS
How to grow your spa business by 44%*
14 Nov 2019 . BY Liz Terry
Treatwell interviews two leading spas that have significantly grown their business online.

Interview with Sabrina Zaczyk, spa manager of Spa at The Montcalm Hotel Marble Arch, London, and Paddington Boutique Spa at The Chilworth Hotel, London

How does Treatwell help grow your spa business?

In all sorts of ways! The 24-hour booking platform allows customers to book whenever they like, wherever they like. It really does bring in a constant stream of bookings.

The system is really easy to use – we just add our availability and the team at Treatwell take care of the rest.

We have a dedicated account manager, which is just brilliant – they make sure our menu is up to date and our profile is the best it can be, to bring in the most bookings it can. As a result we have more than trebled our business with Treatwell this year.

What does Treatwell do to build your spa's online reputation?

Our customers are always invited to leave a review after their spa experience, and we get so many! Treatwell sends them a £5 voucher if they leave the review, so that really helps.

We've built up a strong online reputation now, and all of these positive reviews help boost our ranking in the marketplace, plus the feedback helps us keep working towards the perfect customer experience.

Interview with Diana Bordei, spa manager of Rena Spa Holborn and Tower Bridge, London

Does Treatwell facilitate group bookings?

Yes! Treatwell has a spa concierge team who are always thinking of us for large and bespoke bookings. They organise everything, from initial customer request to finalising the booking.

They receive enquiries from customers (often looking to book for special occasions), they then reach out to us to ask whether we can accomodate the booking, and then they organise everything from there. These are often large value bookings that bring lots of new customers through the door – so extremely valuable to us.

How simple is it to manage your presence on Treatwell?

The platform is super easy to use. You can log into your account and manage everything - from your business details to adding team members.

Everything is intuitive and displays on-site exactly as you need. And if you do need a hand, your account manager is always at the end of the phone.

The support we receive is invaluable; in just the last few months, Treatwell has helped us transition through an exciting rebrand. Having previously been known as Ajala Spas we have successfully rebranded to Rena Spas, and Treatwell is now working with us to list overnight breaks online.

For more information on how to become a Treatwell partner, please click here.

*average order growth in the first 12 months
PRODUCT NEWS
Noel Asmar on why sustainability is good for business
Noel Asmar, founder of premium designer Noel Asmar Uniforms, has a message for health and wellness professionals: “Sustainability is good for business.”
Collaborative success sees Spa Vision and Kurland offfer unique experiences
For more than ten years, leading spa consultants, Spa Vision have worked in parrtnership with Kurland to deliver exceptional experiences across wellness, spa and health
New ESPA Positivity blend provides a 'burst of happiness'
ESPA, a skincare brand specialising in natural and wellbeing products, has expanded its line of Signature Blends for the first time since the company was founded in 1992.
Naval architect launches solar-powered floating pods
Naval architect Jean-Michel Ducancelle has designed a solar-powered floating hotel suite aimed at offering an eco-friendly and nomadic place for travellers to stay.
Sequential tool kit priotises personalisation
Sequential Skin, a startup focused on personalised skincare and diagnostics, has launched an at- home diagnosis tool to personalise treatments.
Seth Mattison to speak at ISPA Talent Symposium
The International SPA Association (ISPA) will hold its inaugural ISPA Talent Symposium on 15 April at The Ritz-Carlton, Bacara in Santa Barbara, CA.
Pevonia's No Rinse Body Wraps conserve water and deliver potent skincare benefits
Natural skincare brand Pevonia has launched the No Rinse Body Wraps, two new eco-conscious body products, designed to deliver potent skincare benefits whilst conserving water.
The Rocks Push to launch in Europe following distribution partnership
The Rocks Push (TRP), a sustainable swimwear brand based in Australia, has partnered with Drift Distribution, which will act as the brand's exclusive European distributor, to launch its range of eco-friendly swimwear in Europe.
New SmartKnit range conserves energy and reduces costs
BC Softwear, a UK-based provider of luxury linens, has launched a new range of SmartKnit towels, as an eco-aware alternative for spas.
Delivering commercial success starts with Spa Professional
Selling both treatments and retail products is vital for spa revenues.
The Conforma LE™ - Automated Breast Comfort System
Living Earth Crafts is proud to introduce its latest innovation in massage comfort, the Conforma LE™, which eliminates breast discomfort and improves spinal alignment for women (and men) during face down spa and medical treatments.
Margaret Dabbs London launches first vegan footcare range
Margaret Dabbs London, a results-driven beauty brand specialising in hand and foot care, has created Pure Feet, its first range of vegan products.
+ More products   
 
COMPANY PROFILES
ResortSuite

Founded in 2000 by Frank Pitsikalis, ResortSuite is a cutting-edge software company specialising i [more...]
+ More profiles  
DIRECTORY
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DIARY

 

26-29 Jan 2020

Green Spa Network Congress

The Oaks, Ojai, United States
28-30 Jan 2020

Spatex 2020

Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
+ More diary  
 


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©Cybertrek 2020

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