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04-06 Aug 2020
China Import & Export Fair Complex, Guangzhou, China
16-19 Aug 2020
Ritz-Carlton, Miami, United States
17-19 Aug 2020
Dubai World Trade Center, Dubai, United Arab Emirates
23-24 Aug 2020
Long Beach Convention Center , Long Beach, United States
02-04 Sep 2020
Bombay Exhibition Centre, Mumbai, India
07-09 Sep 2020
Weitblick Resort, Allgäu Region, Germany
07-13 Sep 2020
Palac Saturna / Termy Rzymskie, Czeladź, Poland
13-16 Sep 2020
Paséa Hotel & Spa, Huntington Beach, United States
Product news
1 to 12 of 2035 news stories
How to grow your spa business by 44%*
By Liz Terry 14 Nov 2019
Treatwell interviews two leading spas that have significantly grown their business online.

Interview with Sabrina Zaczyk, spa manager of Spa at The Montcalm Hotel Marble Arch, London, and Paddington Boutique Spa at The Chilworth Hotel, London

How does Treatwell help grow your spa business?

In all sorts of ways! The 24-hour booking platform allows customers to book whenever they like, wherever they like. It really does bring in a constant stream of bookings.

The system is really easy to use – we just add our availability and the team at Treatwell take care of the rest.

We have a dedicated account manager, which is just brilliant – they make sure our menu is up to date and our profile is the best it can be, to bring in the most bookings it can. As a result we have more than trebled our business with Treatwell this year.

What does Treatwell do to build your spa's online reputation?

Our customers are always invited to leave a review after their spa experience, and we get so many! Treatwell sends them a £5 voucher if they leave the review, so that really helps.

We've built up a strong online reputation now, and all of these positive reviews help boost our ranking in the marketplace, plus the feedback helps us keep working towards the perfect customer experience.

Interview with Diana Bordei, spa manager of Rena Spa Holborn and Tower Bridge, London

Does Treatwell facilitate group bookings?

Yes! Treatwell has a spa concierge team who are always thinking of us for large and bespoke bookings. They organise everything, from initial customer request to finalising the booking.

They receive enquiries from customers (often looking to book for special occasions), they then reach out to us to ask whether we can accomodate the booking, and then they organise everything from there. These are often large value bookings that bring lots of new customers through the door – so extremely valuable to us.

How simple is it to manage your presence on Treatwell?

The platform is super easy to use. You can log into your account and manage everything - from your business details to adding team members.

Everything is intuitive and displays on-site exactly as you need. And if you do need a hand, your account manager is always at the end of the phone.

The support we receive is invaluable; in just the last few months, Treatwell has helped us transition through an exciting rebrand. Having previously been known as Ajala Spas we have successfully rebranded to Rena Spas, and Treatwell is now working with us to list overnight breaks online.

For more information on how to become a Treatwell partner, please click here.

*average order growth in the first 12 months


Product news
1 to 12 of 2035 news stories
04 Aug 2020
In 2004, Shogoro Uemura, CEO of Iyashi Dôme, was inspired by his father’s work to create a new treatment protocol based on the Japanese tradition of sand bathing. Shogoro Uemura discovered his father was collaborating ... More
03 Aug 2020
There’s growing consumer interest in halo (salt) therapy since COVID-19 as people look to improve their respiratory health and boost their immune systems. Indeed, some spas may already have dedicated salt rooms or halotherapy booths. ... More
31 Jul 2020
Blu Spas, a full-service consultancy offering consulting, advisory and operating solutions, is set to launch several new proprietary concepts, such as Blu Galaxy, a modern wellness experience and other immersive wellness technologies. Blu Spas is ... More
29 Jul 2020
Silicon Valley tech startup, Bryte, proposes that hotels need to commit to in-room wellness in every guest room – for Bryte, the true catalyst to in-room wellness is through improving restorative sleep. Bryte has collaborated ... More
27 Jul 2020
Sothys has developed a multifunction eyecare range and treatment designed to target the eye contour’s problem areas. Named Prescription Jeunesse, the collection is suitable for a range of ages because it can be used both ... More
24 Jul 2020
Italy’s Maletti Group, the parent company to Nilo wellness equipment, has worked with the University of Perugia to develop a device that sanitises any spa room continuously and not just at intervals in the day. ... More
22 Jul 2020
With new government guidelines shifting how spas operate, it is important to use a system that complies with these changes. This is where Core by Premier Software® comes in. Core is the ideal scheduling solution ... More
22 Jul 2020
In response to the COVID-19 crisis garden screen and accessories brand Screen With Envy has launched a range of protective partitions for indoor use. They’re designed to help businesses such as spas maintain social distancing ... More
21 Jul 2020
German sauna specialist, Lahti Sauna Produkte, has unveiled a new range of cleaning products designed specifically for steamrooms and saunas. Named Hygienia, the collection features three non-toxic products including a sprayable surface disinfectant, air disinfectant ... More
16 Jul 2020
French marine skincare brand, Thalgo, has launched a three-piece product line to complement its Spiruline Boost spa treatment. Called The Spiruline Boost range, the collection features a detoxifying serum, anti-pollution gel-cream and an energising eye ... More
14 Jul 2020
Hemp lifestyle brand and product house, Raised Spirit, has announced the launch of an Aroma Diffuser and organic CBD Diffuser Oil. The diffuser has been developed to help provide an easy, safe and effective way ... More
09 Jul 2020
BC SoftWear is a family run business which has developed a reputation for being able to respond quickly to customer needs. Following a quick customer survey to establish demand, the company pulled out all the ... More
     
The Wellness
Company Profile
Gharieni Group Germany
Our products are made in Germany and designed with the utmost attention to quality and detail. [more]
 
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BC SoftWear develops natural cotton and triple layer face masks for washing and reusing
Following a quick customer survey to establish demand, BC SoftWear pulled out all the stops to design and deliver a high quality and exceptional value face mask that their customers in the hotel, laundry and spa sectors could rely upon. ... more
Latest news
Glen Ivy reopens with socially-distanced spa day package including personal wellness concierge and outdoor treatments @GlenIvySpas #spa #hotsprings #wellness #California
Glen Ivy reopens with socially-distanced spa day package including personal wellness concierge and outdoor treatments
noa* reimagines alpine wellness retreat to merge seamlessly with mountain landscape #noa* #ApfelhotelTorgglerhof #Torgglerhof #spa #wellness #design #architecture #SouthTyrol #Italy
noa* reimagines alpine wellness retreat to merge seamlessly with mountain landscape
ila unveils first permanent wellness retreat in rural Southern France @ila_spa #development #newopening #reatreat
ila unveils first permanent wellness retreat in rural Southern France
Beauty industry launches support campaign as government delays restarting close-contact services @BeautyCouncilUK @BABTAC @CarolineHirons #spaindustry #beautyindustry #BeautyBacked
Beauty industry launches support campaign as government delays restarting close-contact services
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Jobs   News   Products   Magazine
PRODUCT NEWS
How to grow your spa business by 44%*
14 Nov 2019 . BY Liz Terry
Treatwell interviews two leading spas that have significantly grown their business online.

Interview with Sabrina Zaczyk, spa manager of Spa at The Montcalm Hotel Marble Arch, London, and Paddington Boutique Spa at The Chilworth Hotel, London

How does Treatwell help grow your spa business?

In all sorts of ways! The 24-hour booking platform allows customers to book whenever they like, wherever they like. It really does bring in a constant stream of bookings.

The system is really easy to use – we just add our availability and the team at Treatwell take care of the rest.

We have a dedicated account manager, which is just brilliant – they make sure our menu is up to date and our profile is the best it can be, to bring in the most bookings it can. As a result we have more than trebled our business with Treatwell this year.

What does Treatwell do to build your spa's online reputation?

Our customers are always invited to leave a review after their spa experience, and we get so many! Treatwell sends them a £5 voucher if they leave the review, so that really helps.

We've built up a strong online reputation now, and all of these positive reviews help boost our ranking in the marketplace, plus the feedback helps us keep working towards the perfect customer experience.

Interview with Diana Bordei, spa manager of Rena Spa Holborn and Tower Bridge, London

Does Treatwell facilitate group bookings?

Yes! Treatwell has a spa concierge team who are always thinking of us for large and bespoke bookings. They organise everything, from initial customer request to finalising the booking.

They receive enquiries from customers (often looking to book for special occasions), they then reach out to us to ask whether we can accomodate the booking, and then they organise everything from there. These are often large value bookings that bring lots of new customers through the door – so extremely valuable to us.

How simple is it to manage your presence on Treatwell?

The platform is super easy to use. You can log into your account and manage everything - from your business details to adding team members.

Everything is intuitive and displays on-site exactly as you need. And if you do need a hand, your account manager is always at the end of the phone.

The support we receive is invaluable; in just the last few months, Treatwell has helped us transition through an exciting rebrand. Having previously been known as Ajala Spas we have successfully rebranded to Rena Spas, and Treatwell is now working with us to list overnight breaks online.

For more information on how to become a Treatwell partner, please click here.

*average order growth in the first 12 months
PRODUCT NEWS
Iyashi Dôme: the original Japanese sauna
In 2004, Shogoro Uemura, CEO of Iyashi Dôme, was inspired by his father’s work to create a new treatment protocol based on the Japanese tradition of sand bathing.
New Halotherapy Solutions device delivers salt therapy in treatment rooms
There’s growing consumer interest in halo (salt) therapy since COVID-19 as people look to improve their respiratory health and boost their immune systems.
Blu Spas to launch new wellness concepts
Blu Spas is a full-service firm offering consulting, advisory and operating solutions.
Bryte develops AI smart-bed to improve and optimise restorative sleep
Silicon Valley tech startup, Bryte, proposes that hotels need to commit to in-room wellness in every guest room – for Bryte, the true catalyst to in-room wellness is through improving restorative sleep.
Sothys reveals eye contour treatment designed to combat puffiness, ageing and dark circles
Sothys has developed a multifunction eyecare range and treatment designed to target the eye contour’s problem areas.
Nilo parent company launches UV-Totem sanitiser
Italy’s Maletti Group, the parent company to Nilo wellness equipment, has worked with the University of Perugia to develop a device that sanitises any spa room continuously and not just at intervals in the day.
The Core of your spa reopening
With new government guidelines shifting how spas operate, it is important to use a system that complies with these changes. This is where Core by Premier Software® comes in.
Screen With Envy helps spas with social distancing and customer flow
In response to the COVID-19 crisis garden screen and accessories brand Screen With Envy has launched a range of protective partitions for indoor use.
Lahti Sauna Produkte launches portable disinfectant spray for steamrooms and saunas
German sauna specialist, Lahti Sauna Produkte, has unveiled a new range of cleaning products designed specifically for steamrooms and saunas.
Thalgo launches Spiruline Boost product range to complement facial treatment
French marine skincare brand, Thalgo, has launched a three-piece product line to complement its Spiruline Boost spa treatment.
Raised Spirit unveils Aroma Diffuser and organic CBD Diffuser Oil
Hemp lifestyle brand and product house, Raised Spirit, has announced the launch of an Aroma Diffuser and organic CBD Diffuser Oil.
BC SoftWear develops natural cotton and triple layer face masks for washing and reusing
Following a quick customer survey to establish demand, BC SoftWear pulled out all the stops to design and deliver a high quality and exceptional value face mask that their customers in the hotel, laundry and spa sectors could rely upon.
+ More products   
 
COMPANY PROFILES
Concept, a Shiji Group Brand

Concept software is extremely flexible. Whether a spa has three treatment rooms or more than 100, Co [more...]
+ More profiles  
DIRECTORY
+ More directory  
DIARY

 

04-06 Aug 2020

15th Asia Pool & Spa Expo

China Import & Export Fair Complex, Guangzhou, China
16-19 Aug 2020

SPATEC Spring North America

Ritz-Carlton, Miami, United States
+ More diary  
 


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Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

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