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Murrieta Hot Springs, United States
25-28 Jan 2024
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06-08 Feb 2024
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02-04 Mar 2024
Excel exhibition and conference centre , London, United Kingdom
03-05 Mar 2024
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20-20 Mar 2024
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08-09 Apr 2024
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Product news
1 to 12 of 2611 news stories
Book4Time invests in data team and makes new appointments to increase market leadership position
By Megan Whitby 18 Sep 2020
In August, the company announced one of its largest multi-channel platform upgrades to the product Credit: Book4Time
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.

Last month, the company announced one of its largest multi-channel platform upgrades to the product, including the launch of features such as:

  • A multi-location, multi-currency KPI reporting and self-service business intelligence solution that helps customers get real-time global insights into their businesses

  • An end-to-end contactless guest experience that allows users to book appointments online or on their mobile device, complete digital health questionnaires and waiver forms pre-treatment and check out on their mobile device without having to visit the front desk

  • A major User Interface (UI) upgrade to further enhance the ease of use of the product for both businesses and their customers


With continued product innovation and investments in sales, marketing and customer success, Book4Time has seen consistent growth with new business in ASIAPAC, EMEA and North America.
Hotels and resorts look to move technology above property into the cloud and offer their guests contactless solutions and gain real-time insights to their business.

In the last five months (April - August), Book4Time has continued to experience further growth in its strategic accounts including Marriott, Hilton, Hyatt, Four Seasons, Accor and Montage, and has been able to add 35 new accounts, including some high profile net new competitive replacement MSAs.

"In a time when many of our competitors are downsizing, putting a halt or slowing new feature development and reducing support levels, we've continued to innovate,” said Roger Sholanki, founder and CEO of Book4Time.

“We’ve launched new features and invested in customer success, training and support to help our clients prepare for reopening in this environment."

Notably, the business recently:
  • Hired Cynthia Connelly, formerly an executive director of Integration and New Openings at Accor as its VP of Customer Success to bolster its industry-leading NPS scores and retention rates

  • Appointed Tom Kavouras, formerly co-founder of PharmaBI, as its chief data officer to build out enterprise reporting and analytics capabilities

  • Formed a strategic partnerships arm to deepen and develop its hospitality technology integration ecosystem that includes partnerships with PMS incumbents like Oracle and Infor as well as emerging vendors like Mews.


"These functions are integral to our success as we move into the last quarter of Q4. Our customers have the highest standards and expectations and we're continuing to invest to increase our market leadership position," concluded Sholanki.


Product news
1 to 12 of 2611 news stories
30 Nov 2023
In celebration of its 30th anniversary, Australian skincare brand Subtle Energies has unveiled a bioactive aesthetic line which Nick Irani, director of operations and brand development, says delivers an instant “cosmetic look and feel, using ... More
01 Dec 2023
ISPA has unveiled a trio of extraordinary 2024 ISPA Conference Power Session keynotes featuring leadership development authority Ryan Leak, innovation and resilience scholar Suneel Gupta and MMA expert-turned-philanthropist Justin Wren. Registration is now open and ... More
24 Nov 2023
The Botanicals is Siminetti’s newest Mother of Pearl decorative panelling collection, inspired by the distinctive patterns found in botany and plant life. Celebrating the natural world, the designs were selected to help make a soothing ... More
22 Nov 2023
Caudalie has introduced the next generation of its pro-ageing Resveratrol-lift range which has been updated with plant-based collagen, called Vegan Collagen 1. The new ingredient has been combined with Caudalie's exclusive patent, which according to ... More
24 Nov 2023
The spa industry has typically focused on training its teams in two areas; product knowledge/sales and treatment delivery. However, there is a third equally important skill that is being missed: soft skills or the “ability ... More
20 Nov 2023
ESPA has expanded its Optimal Skin Pro collection with a new oil-to-milk cleanser; the Optimal Skin Cleansing Oil. “We’re thrilled to launch a cleansing oil suitable for all skin types,” said Daniel Golby, ESPA managing ... More
17 Nov 2023
Easy Glowing is Temple Spa’s latest cleanser – designed to leave the skin with a radiant glow, balance the complexion and help support a healthy microbiome. The gel cleanser transforms into an oil once applied ... More
16 Nov 2023
Swissline has two new five-star hotel addresses in Asia – The PuLi Hotel & Spa in Shanghai and The RuMa Hotel & Residences in Kuala Lumpur. Both hotels are members of the Leading Hotels of ... More
15 Nov 2023
Microbiome skincare and spa brand Esse Skincare has expanded its global footprint to reach the US. “The bulk of the company’s sales are in Scandinavia and Northern Europe and the US is a natural next ... More
01 Dec 2023
A pioneer for over 20 years, Paris-based Iyashi Dôme has never followed trends but always stayed committed to true detoxification by championing the benefits of the original Japanese sauna: the Iyashi Dôme. The globally-acclaimed device ... More
15 Nov 2023
Following the success of Fashionizer Spa’s Eco Smooth fabric – a biodegradable and hypoallergenic textile, the company has unveiled two new styles for the collection which have already received great feedback. Fashionizer Spa has introduced ... More
13 Nov 2023
Luxury Dubai hotel Burj Al Arab has introduced Swissline skincare into its Talise Spa with nine new facials, including one created exclusively for the property. The signature Clinic Lémanic Sublime Youth Infusion treatment combines Swissline ... More
     
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SALT Chamber was started in 2012 by Founder and CEO Leo Tonkin and has become the leading authority [more]
 
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Introducing Longevity Spa by Starpool
Starpool works to improve people’s quality of life and give real meaning to longevity. For the company, actively caring for physical and psychological wellbeing is an investment for both long- and short-term health. ... more
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Spa Supply Solutions
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PRODUCT NEWS
Book4Time invests in data team and makes new appointments to increase market leadership position
18 Sep 2020 . BY Megan Whitby
In August, the company announced one of its largest multi-channel platform upgrades to the product / Book4Time
In a time when many of our competitors are downsizing, putting a halt or slowing new feature development and reducing support levels, we've continued to innovate
– Roger Sholanki
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.

Last month, the company announced one of its largest multi-channel platform upgrades to the product, including the launch of features such as:

  • A multi-location, multi-currency KPI reporting and self-service business intelligence solution that helps customers get real-time global insights into their businesses

  • An end-to-end contactless guest experience that allows users to book appointments online or on their mobile device, complete digital health questionnaires and waiver forms pre-treatment and check out on their mobile device without having to visit the front desk

  • A major User Interface (UI) upgrade to further enhance the ease of use of the product for both businesses and their customers


With continued product innovation and investments in sales, marketing and customer success, Book4Time has seen consistent growth with new business in ASIAPAC, EMEA and North America.
Hotels and resorts look to move technology above property into the cloud and offer their guests contactless solutions and gain real-time insights to their business.

In the last five months (April - August), Book4Time has continued to experience further growth in its strategic accounts including Marriott, Hilton, Hyatt, Four Seasons, Accor and Montage, and has been able to add 35 new accounts, including some high profile net new competitive replacement MSAs.

"In a time when many of our competitors are downsizing, putting a halt or slowing new feature development and reducing support levels, we've continued to innovate,” said Roger Sholanki, founder and CEO of Book4Time.

“We’ve launched new features and invested in customer success, training and support to help our clients prepare for reopening in this environment."

Notably, the business recently:
  • Hired Cynthia Connelly, formerly an executive director of Integration and New Openings at Accor as its VP of Customer Success to bolster its industry-leading NPS scores and retention rates

  • Appointed Tom Kavouras, formerly co-founder of PharmaBI, as its chief data officer to build out enterprise reporting and analytics capabilities

  • Formed a strategic partnerships arm to deepen and develop its hospitality technology integration ecosystem that includes partnerships with PMS incumbents like Oracle and Infor as well as emerging vendors like Mews.


"These functions are integral to our success as we move into the last quarter of Q4. Our customers have the highest standards and expectations and we're continuing to invest to increase our market leadership position," concluded Sholanki.
PRODUCT NEWS
Subtle Energies’ unveils new bioactive aesthetic line
In celebration of its 30th anniversary, Australian skincare brand Subtle Energies has unveiled a bioactive aesthetic line.
Siminetti unveils iridescent decorative panelling range inspired by plants
The Botanicals is Siminetti’s newest Mother of Pearl decorative panelling collection, inspired by the distinctive patterns found in botany and plant life.
Caudalie’s Resveratrol-lift range relaunched and reformulated with plant-based collagen
Caudalie has introduced the next generation of its pro-ageing Resveratrol-lift range which has been updated with plant-based collagen, called Vegan Collagen 1.
ESPA launches Optimal Skin Cleansing Oil to purify and hydrate
ESPA has expanded its Optimal Skin Pro collection with a new oil-to-milk cleanser; the Optimal Skin Cleansing Oil.
Temple Spa unveils Easy Glowing cleanser enriched with vitamin C
Easy Glowing is Temple Spa’s latest cleanser – designed to leave the skin with a radiant glow, balance the complexion and help support a healthy microbiome.
Esse Skincare goes stateside and expands into US market
Microbiome skincare and spa brand Esse Skincare has expanded its global footprint to reach the US.
Swissline debuts at Burj Al Arab Jumeirah
Luxury Dubai hotel Burj Al Arab has introduced Swissline skincare into its Talise Spa with nine new facials, including one created exclusively for the property.
Soleum introduces Luxury Relaxing heated lounger range
Soleum has launched a dynamic collection of infrared loungers for spas, private homes, hotels and resorts.
New juniper body oil boosts Kerstin Florian's Nordic Zen treatment says Kristina Zanardi
Sweden-based skincare brand Kerstin Florian has refreshed its 90-minute Nordic Zen Body treatment with a new star product
Mauli Rituals unveils global expansion plans
Mauli Rituals, a UK-based ayurvedic spa brand, is taking its hair, skin, body and mind products worldwide.
Lemi introduces new Milano treatment bed range
Italian spa and wellness equipment supplier Lemi Group has unveiled the new Milano treatment bed, available in either the Classic or Evo model.
Comfort Zone's new three-piece Luminant collection and facial targets hyperpigmentation
Professional spa brand Comfort Zone has developed an all-new range and treatment to tackle hyperpigmentation.
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COMPANY PROFILES
TLEE Spas + Wellness

TLEE Spas + Wellness is a globally recognised spa design and consulting firm created in 2010 by Tr [more...]
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08-11 Jan 2024

Hot Springs Connection Conference

Murrieta Hot Springs, United States
25-28 Jan 2024

Les Thermalies, the water & well-being exhibition

Carrousel du Louvre, Paris, France
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