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Product news
1 to 12 of 2578 news stories
Book4Time invests in data team and makes new appointments to increase market leadership position
By Megan Whitby 18 Sep 2020
In August, the company announced one of its largest multi-channel platform upgrades to the product Credit: Book4Time
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.

Last month, the company announced one of its largest multi-channel platform upgrades to the product, including the launch of features such as:

  • A multi-location, multi-currency KPI reporting and self-service business intelligence solution that helps customers get real-time global insights into their businesses

  • An end-to-end contactless guest experience that allows users to book appointments online or on their mobile device, complete digital health questionnaires and waiver forms pre-treatment and check out on their mobile device without having to visit the front desk

  • A major User Interface (UI) upgrade to further enhance the ease of use of the product for both businesses and their customers


With continued product innovation and investments in sales, marketing and customer success, Book4Time has seen consistent growth with new business in ASIAPAC, EMEA and North America.
Hotels and resorts look to move technology above property into the cloud and offer their guests contactless solutions and gain real-time insights to their business.

In the last five months (April - August), Book4Time has continued to experience further growth in its strategic accounts including Marriott, Hilton, Hyatt, Four Seasons, Accor and Montage, and has been able to add 35 new accounts, including some high profile net new competitive replacement MSAs.

"In a time when many of our competitors are downsizing, putting a halt or slowing new feature development and reducing support levels, we've continued to innovate,” said Roger Sholanki, founder and CEO of Book4Time.

“We’ve launched new features and invested in customer success, training and support to help our clients prepare for reopening in this environment."

Notably, the business recently:
  • Hired Cynthia Connelly, formerly an executive director of Integration and New Openings at Accor as its VP of Customer Success to bolster its industry-leading NPS scores and retention rates

  • Appointed Tom Kavouras, formerly co-founder of PharmaBI, as its chief data officer to build out enterprise reporting and analytics capabilities

  • Formed a strategic partnerships arm to deepen and develop its hospitality technology integration ecosystem that includes partnerships with PMS incumbents like Oracle and Infor as well as emerging vendors like Mews.


"These functions are integral to our success as we move into the last quarter of Q4. Our customers have the highest standards and expectations and we're continuing to invest to increase our market leadership position," concluded Sholanki.


Product news
1 to 12 of 2578 news stories
02 Oct 2023
Cosmeceutical skincare brand iS Clinical has developed a brand new retinol product designed to optimise the pro-ageing ingredient's benefits while minimising its potential side effects. Available in two different strengths (0.3 per cent and 1 ... More
28 Sep 2023
Sustainable Irish marine wellbeing brand Voya has been named the exclusive supplier of the new Foundation Mind and Body Spa at The Harbor Grand Hotel in New Buffalo, Michigan. Designed in collaboration with Chicago-based design ... More
25 Sep 2023
Wellness music company Myndstream has teamed up with halotherapy supplier Salt Chamber to create a self-guided breathwork playlist for salt therapy experiences. Working closely with the Myndstream creative team, Salt Chamber briefed the science-led music ... More
27 Sep 2023
A moment of calm Inspired by starry nights over the Atlantic Ocean and capturing the serenity of a calm sea, this year Voya’s Festive Collection shines a light on certified organic gifts of tranquillity, offering ... More
21 Sep 2023
Biologique Recherche has expanded its suncare line with a new supplement, Helios3, and sunscreen product for the body, Protection U.V. Corps SPF 50. The new additions have joined the brand’s existing Solar Range and transformed ... More
22 Sep 2023
Renowned B Corp skincare and spa brand Comfort Zone is enhancing its iconic aromatherapy body range with a new inclusion: the Tranquillity™ Body Scrub. Known for its dedication to conscious skin science and regenerative agriculture, ... More
18 Sep 2023
Australian skincare brand Subtle Energies has marked its 30th anniversary with new products, treatments and a sustainable packaging upgrade. Originating as a clinic focused on treating chronic ailments, Subtle Energies has evolved into a global ... More
27 Sep 2023
From the original pioneers of spa management, comes a new platform set to redefine the market. At Premier Software, we're working hard to bring you a new, cutting-edge spa and leisure management platform to help ... More
15 Sep 2023
Introducing the Tuxedo Collection, The Madison Collection’s newest luxury linen and robe range which is fade-resistant, quick-drying and chlorine-compatible. The line is the product of years of development and features bath towels, robes and mats ... More
29 Sep 2023
Imagine a world where your hotel or resort seamlessly caters to every guest's wellness needs, creating an oasis of relaxation and rejuvenation. At the heart of Book4Time's innovation lies the power to connect various technology ... More
12 Sep 2023
Spa equipment manufacturer Living Earth Crafts (LEC) has introduced a new space-saving treatment chair to accommodate an array of spa, aesthetic, IV and medi-spa treatments. The low-height range Tribeca chair easily converts to a full-sized ... More
19 Sep 2023
Leading spa and wellness equipment supplier and manufacturer Living Earth Crafts (LEC) is proud to introduce the Tribeca All-in-One Treatment Chair. With a space-saving footprint, the chair is versatile enough to accommodate a broad array ... More
     
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Jobs    News   Products   Magazine
PRODUCT NEWS
Book4Time invests in data team and makes new appointments to increase market leadership position
18 Sep 2020 . BY Megan Whitby
In August, the company announced one of its largest multi-channel platform upgrades to the product / Book4Time
In a time when many of our competitors are downsizing, putting a halt or slowing new feature development and reducing support levels, we've continued to innovate
– Roger Sholanki
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.

Last month, the company announced one of its largest multi-channel platform upgrades to the product, including the launch of features such as:

  • A multi-location, multi-currency KPI reporting and self-service business intelligence solution that helps customers get real-time global insights into their businesses

  • An end-to-end contactless guest experience that allows users to book appointments online or on their mobile device, complete digital health questionnaires and waiver forms pre-treatment and check out on their mobile device without having to visit the front desk

  • A major User Interface (UI) upgrade to further enhance the ease of use of the product for both businesses and their customers


With continued product innovation and investments in sales, marketing and customer success, Book4Time has seen consistent growth with new business in ASIAPAC, EMEA and North America.
Hotels and resorts look to move technology above property into the cloud and offer their guests contactless solutions and gain real-time insights to their business.

In the last five months (April - August), Book4Time has continued to experience further growth in its strategic accounts including Marriott, Hilton, Hyatt, Four Seasons, Accor and Montage, and has been able to add 35 new accounts, including some high profile net new competitive replacement MSAs.

"In a time when many of our competitors are downsizing, putting a halt or slowing new feature development and reducing support levels, we've continued to innovate,” said Roger Sholanki, founder and CEO of Book4Time.

“We’ve launched new features and invested in customer success, training and support to help our clients prepare for reopening in this environment."

Notably, the business recently:
  • Hired Cynthia Connelly, formerly an executive director of Integration and New Openings at Accor as its VP of Customer Success to bolster its industry-leading NPS scores and retention rates

  • Appointed Tom Kavouras, formerly co-founder of PharmaBI, as its chief data officer to build out enterprise reporting and analytics capabilities

  • Formed a strategic partnerships arm to deepen and develop its hospitality technology integration ecosystem that includes partnerships with PMS incumbents like Oracle and Infor as well as emerging vendors like Mews.


"These functions are integral to our success as we move into the last quarter of Q4. Our customers have the highest standards and expectations and we're continuing to invest to increase our market leadership position," concluded Sholanki.
PRODUCT NEWS
iS Clinical introduces epigenetic retinol duo: Retinol+ Emulsion
Cosmeceutical skincare brand iS Clinical has developed a brand new retinol product designed to optimise the pro-ageing ingredient's benefits while minimising its potential side effects.
Voya expands US portfolio with new nature-inspired spa partnership in Michigan
Sustainable Irish marine wellbeing brand Voya has been named the exclusive supplier of the new Foundation Mind and Body Spa at The Harbor Grand Hotel in New Buffalo, Michigan.
Myndstream and Salt Chamber partner to elevate self-guided halotherapy treatments
Wellness music company Myndstream has teamed up with halotherapy supplier Salt Chamber to create a self-guided breathwork playlist for salt therapy experiences.
Biologique Recherche updates Solar Range with two new suncare products
Biologique Recherche has expanded its suncare line with a new supplement, Helios3, and sunscreen product for the body, Protection U.V. Corps SPF 50.
Subtle Energies rings in 30th anniversary with new Biotechnology Skincare range and packaging overhaul
Australian skincare brand Subtle Energies has marked its 30th anniversary with new products, treatments and a sustainable packaging upgrade.
The Madison Collection unveils The Tuxedo Collection
Introducing the Tuxedo Collection, The Madison Collection’s newest luxury linen and robe range which is fade-resistant, quick-drying and chlorine-compatible.
Living Earth Crafts launches Tribeca All-in-One Medi-Spa Chair
Spa equipment manufacturer Living Earth Crafts (LEC) has introduced a new space-saving treatment chair to accommodate an array of spa, aesthetic, IV and medi-spa treatments.
Swissline unveils Cell Shock White Brightening Intensified Night Cream
Swissline has developed a brand-new night cream that helps address pigmentation, melasma and dark spots, while reducing lines, wrinkles and inflammation.
Elemis launches limited-edition Green Fig Pro-Collagen Cleansing Balm
Elemis’ iconic Pro-Collagen Cleansing Balm is now available in a new aromatic blending notes of fig, raspberry and bergamot.
Terres d’Afrique expands African footprint with four new luxury spa partnerships
Premium South African spa and skincare brand Terres d’Afrique* has announced new partnerships with four Sub-Saharan African properties.
Milana Knowles joins Gharieni as vice president of US business development
Gharieni Group has announced the appointment of Milana Knowles as its new vice president of business development for the US.
Himalayan Source introduces Himalayan Salt Capsule
Himalayan Source has launched the Himalayan Salt Capsule to help spa, wellness and fitness facilities or residences upgrade their offering with halotherapy.
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04-06 Oct 2023

27th European Spas Congress

Karlovy Vary , Czech Republic
04-06 Oct 2023

Termatalia Uruquay

Uruguay
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