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Gharieni GmbH
 
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Product news
1 to 12 of 2164 news stories
ResortSuite: Elevating guest experiences through mobile solutions
By Megan Whitby 29 Apr 2021
The hospitality industry has always been a reluctant adopter of technology, perceiving it as a hindrance to offering a personalised experience.

“The future has always been tech-based, but COVID-19 drove this trend from a nice-to-have to a must-have for returning guests,” says Frank Pitsikalis, Founder and CEO of ResortSuite, a guest-centric hospitality management solutions company.

“Apps that enable spas and resorts to provide guests with control of their wellness itinerary, such as ResortSuite Mobile, are going to become the norm."

“Personalisation is the new luxury and ResortSuite’s ISPA Innovate Award-winning Mobile property-branded app provides guests with the ability to personalise their experience on property.”

The app offers access to real-time booking capabilities, itineraries, member profiles and can be customised to fit branding requirements via a content management system.

It can also be used to store guest profiles and IDs that let guests and members access privileges and facilities exclusive to their profile.

Pitsikalis pointed to Watergate Bay, a customer who used the lockdown to work with ResortSuite to develop an app that would meet their guests’ needs.

“The month the app was launched, it received 800 downloads and was used 16,000 times. Nearly 4,000 classes, treatments, and dining reservations were booked through the app.”

According to Judi Blakeburn, Brand Director at Watergate Bay, the app helps them elevate guest experiences.

“Progressively, touchless technology is removing day-to-day admin tasks from our guest-facing teams, enabling them to become great hosts who have the time to enhance a guest’s stay through insight and service.”

To request a demonstration, head to this link.

Product news
1 to 12 of 2164 news stories
13 Jun 2021
CzechTourism and the Czech Spa Association is preparing to showcase new post-Covid treatment packages from the best spas across the Czech Republic, Europe’s spa capital, in its upcoming virtual medical conference named The Post-Covid Recovery ... More
11 Jun 2021
Spanish skincare brand Germaine de Capuccini has created a new vitamin C facial designed to leave clients with a glowing complexion and a more even skin tone. The 60-minute Timexpert Radiance C+ Illuminating Facial treatment ... More
09 Jun 2021
Historic Irish castle spa and golf resort Adare Manor has partnered with skincare brand 111Skin to introduce an innovative spa experience, unique to Ireland. The new 111Spa/Clinic at Adare Manor in County Limerick is offering ... More
08 Jun 2021
Drowning in a sea of post-lockdown client demand? Looking to yield revenue opportunities without impacting your already stretched room utilisation? HydraFacial has the answer, with a wealth of revenue growth opportunities for your spa. HydraFacial ... More
07 Jun 2021
US-based halotherapy equipment supplier Halotherapy Solutions has introduced a new HaloIR ADA (American Disabilities Act) unit. As the latest addition to the HaloIR collection, the ADA-compliant model is capable of accommodating wheelchairs, and offers both ... More
04 Jun 2021
Cloud-based spa and salon software supplier Zenoti has partnered with digital transformation services company Sutherland Global, enabling its 12,000 global customers to resolve support needs within minutes. This new partnership with Sutherland enables Zenoti to ... More
03 Jun 2021
Advanced aesthetic technology company HydraFacial has opened two pop-up locations in Dubai and London following a new initiative spearheaded by Lauren Clarke from the HydraFacial EMEA marketing team. HydraFacial is an invigorating treatment that uses ... More
02 Jun 2021
Using warm hand-carved salt stones, a Himalayan salt stone massage offers a satisfying eco-friendly alternative to traditional basalt stone massages. Saltability ’s pure Himalayan salt stones contain 84 naturally occurring minerals and elements – including ... More
01 Jun 2021
Part of the Cypriot family-owned hotel group Thanos Hotels & Resorts, Anassa resort will be the first hotel in the world to welcome Augustinus Bader at its Thalassa Spa. Augustinus Bader has worked closely with ... More
28 May 2021
Bellaria is the latest treatment bed designed by spa and beauty equipment supplier Lemi. Created specifically to perform wellness treatments in outdoor environments, the bed is equipped with a seamless mattress and horseshoe headrest and ... More
27 May 2021
Iyashi Dôme has been an industry pioneer for 20 years and is responsible for creating the authentic Japanese long infrared sauna. In 2004, founder Shogoro Uemura, was inspired by his Father's work to develop a ... More
26 May 2021
Aromatherapy Associates is building on its heritage of mood-enhancing spa treatments by creating an exciting new range of at-home products for retail in spas or online – at a time when people are spending more ... More
     
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Unbescheiden GmbH
Unbescheiden GmbH was founded in 1869 in Baden- Baden, Germany [more]
 
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CzechTourism and the Czech Spa Association is preparing to showcase new post-Covid treatment packages from the best spas across the Czech Republic in its upcoming virtual medical conference. ... more
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Gharieni GmbH
Gharieni GmbH
Gharieni GmbH
Gharieni GmbH
Jobs   News   Products   Magazine
PRODUCT NEWS
ResortSuite: Elevating guest experiences through mobile solutions
29 Apr 2021 . BY Megan Whitby
Apps that enable spas and resorts to provide guests control of their wellness itinerary are going to become the norm – personalisation is the new luxury
– Frank Pitsikalis
The hospitality industry has always been a reluctant adopter of technology, perceiving it as a hindrance to offering a personalised experience.

“The future has always been tech-based, but COVID-19 drove this trend from a nice-to-have to a must-have for returning guests,” says Frank Pitsikalis, Founder and CEO of ResortSuite, a guest-centric hospitality management solutions company.

“Apps that enable spas and resorts to provide guests with control of their wellness itinerary, such as ResortSuite Mobile, are going to become the norm."

“Personalisation is the new luxury and ResortSuite’s ISPA Innovate Award-winning Mobile property-branded app provides guests with the ability to personalise their experience on property.”

The app offers access to real-time booking capabilities, itineraries, member profiles and can be customised to fit branding requirements via a content management system.

It can also be used to store guest profiles and IDs that let guests and members access privileges and facilities exclusive to their profile.

Pitsikalis pointed to Watergate Bay, a customer who used the lockdown to work with ResortSuite to develop an app that would meet their guests’ needs.

“The month the app was launched, it received 800 downloads and was used 16,000 times. Nearly 4,000 classes, treatments, and dining reservations were booked through the app.”

According to Judi Blakeburn, Brand Director at Watergate Bay, the app helps them elevate guest experiences.

“Progressively, touchless technology is removing day-to-day admin tasks from our guest-facing teams, enabling them to become great hosts who have the time to enhance a guest’s stay through insight and service.”

To request a demonstration, head to this link.
PRODUCT NEWS
The future of programming: CzechTourism to unveil new Long Covid recovery packages and treatments
CzechTourism and the Czech Spa Association is preparing to showcase new post-Covid treatment packages from the best spas across the Czech Republic in its upcoming virtual medical conference.
Germaine De Capuccini develops patented formula for new brightening Vitamin C facial
Germaine De Capuccini has created a new vitamin C facial designed to leave clients with a glowing complexion and a more even skin tone.
111Skin makes Irish debut at Adare Manor with bespoke Rose Gold Renaissance facial
Historic Irish castle spa and golf resort Adare Manor has partnered with skincare brand 111Skin to introduce an innovative spa experience, unique to Ireland.
HydraFacial: more than just a device
HydraFacial works in harmony with topical skincare lines and treatment services already carried in the spa, naturally increasing post-treatment retail sales for your chosen brand partners.
Halotherapy Solutions launches new disability-friendly halotherapy unit
US-based halotherapy equipment supplier Halotherapy Solutions has introduced a new HaloIR ADA (American Disabilities Act) unit.
Zenoti partners with Sutherland Global to provide 24/7 support to over 12,000 beauty and wellness businesses
Cloud-based spa and salon software supplier Zenoti has partnered with digital transformation services company Sutherland Global, enabling its 12,000 global customers to resolve support needs within minutes.
HydraFacial expands pop-up store concept with new Dubai and London locations
Advanced aesthetic technology company HydraFacial has opened two pop-up locations in Dubai and London following a new initiative spearheaded by Lauren Clarke from the HydraFacial EMEA marketing team.
Himalayan salt stone massages – the sustainable stone massage
Using warm hand-carved salt stones, a Himalayan salt stone massage offers a satisfying eco- friendly alternative to traditional basalt stone massages.
Cypriot spa set to debut world-exclusive Augustinus Bader spa treatments
Part of the Cypriot family-owned hotel group Thanos Hotels & Resorts, Anassa resort will be the first hotel in the world to welcome Augustinus Bader at its Thalassa Spa.
Lemi introduces Bellaria – a new treatment table designed for outdoor use
Bellaria is the latest treatment bed designed by spa and beauty equipment supplier Lemi.
Iyashi Dôme sets industry standard for touchless infrared sauna technology
Iyashi Dôme has been an industry pioneer for 20 years and is responsible for creating the authentic Japanese long infrared sauna.
Aromatherapy Associates unveils wellbeing home collection including new portable diffuser
Aromatherapy Associates is building on its heritage of mood-enhancing spa treatments by creating an exciting new range of at-home products for retail in spas or online.
+ More products   
 
COMPANY PROFILES
Iyashi Dome

Iyashi Dome offers two infratherapy treatment devices – the Iyashi Dôme and the Iyashi Dôme RenaiS [more...]
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VIDEO GALLERY

BC Softwear - Positioning Video for Pure Spa Linen & SupremeSoft
BC Softwear are the leading supplier of spa linen, luxury robes and footwear for the Spa Market. See how our Pure Spa Linen range can enhance your 5* spa and treatment offering. Thanks to The Langley, a Luxury Collection Hotel. Find out more...
+ More videos  

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19-19 Jun 2021

Nutrition Coaching Summit

Zoom, United States
20-21 Jun 2021

International Esthetics, Cosmetics & Spa Conference

Las Vegas Convention Center, Las Vegas, United States
+ More diary  
 


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