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Product news
1 to 12 of 2050 news stories
ResortSuite’s app lets guests control their own wellness itinerary
By Megan Whitby 10 Aug 2020
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.

Product news
1 to 12 of 2050 news stories
21 Sep 2020
Luxury spa uniform designer, Fashionizer Spa, has shifted production and is developing a range of PPE uniforms, products and equipment, to keep spa therapists protected from head to toe, in response to the global pandemic. ... More
18 Sep 2020
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry. Last month, the company announced one of its largest multi-channel platform ... More
10 Sep 2020
With cleanliness and rigorous hygiene at the forefront of operators’ minds, Esthetica has launched the UV-C Disinfection Towers to reduce the risk of virus and bacteria transmission in spas. The Disinfection Towers can be used ... More
08 Sep 2020
Neom Organics has launched a body wash and lotion line, designed to offer a luxury body care experience, which doesn’t compromise on sustainability. The line features a hand and body wash or lotion, both of ... More
04 Sep 2020
Spanish skincare and spa brand, Natura Bissé, is joining together with its UK and Irish spa partners to thank healthcare professionals who’ve been working in care homes for their hard work over the past months. ... More
03 Sep 2020
Aromatherapy Associates has unveiled a new collection of four shower oils designed to cleanse and hydrate skin. Formulated with just ten ingredients plus up to 28 pure essential oils, the oil-to-milk shower products are blended ... More
08 Sep 2020
Core by Premier Software® (Core) is the leading single and multi-site software solution designed specifically for the spa, wellness and leisure industries. A multi-layered software solution that integrates with existing PMS systems, Core’s depth of ... More
27 Aug 2020
The Davines group, together with skincare brands Comfort Zone and Skin Regimen, has introduced its sustainability results achieved in 2019 and outlined the new goals for 2020. This year’s report marks an important ... More
27 Aug 2020
Made for Life Organics has collaborated with the team at BC Softwear to introduce a new Made for Life Sleep Ritual combining a soothing natural botanical spritz with a soft sleep mask to block out ... More
25 Aug 2020
Elemis has introduced a No-Touch Facial Powered by Biotec, a brand new experience launching at its flagship destination in Mayfair, London. The touchless treatment is claimed to deliver transformative results while providing peace of mind ... More
21 Aug 2020
Allaperto, the lounge collection spawned by the partnership between design studios, Matteo Thun, Ethimo and Antonio Rodriguez, has been expanded to include new styles and offerings. In 2021, the range will feature a new hand-decorated ... More
17 Aug 2020
Dermalogica has unveiled a five-minute multi-function mask to deliver gentle exfoliation and boost skin hydration in just one step. The company’s new Hydro Masque Exfoliant is ultimately designed to smooth and renew skin for a ... More
     
ResortSuite
Company Profile
Blu Spas, Inc.
Blu is a full-service firm offering consulting, advisory and operating solutions. [more]
 
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Keep your business bubbling with Core by Premier Software®
Core by Premier Software® (Core) is the leading single and multi-site software solution designed specifically for the spa, wellness and leisure industries. ... more
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PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
10 Aug 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
PRODUCT NEWS
Fashionizer Spa grows uniform range with launch of new tunic style and PPE offerings
Luxury spa uniform designer, Fashionizer Spa, has shifted production and is developing a range of PPE uniforms, products and equipment, to keep spa therapists protected from head to toe, in response to the global pandemic.
Book4Time invests in data team and makes new appointments to increase market leadership position
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.
Esthetica unveils portable disinfection towers using ultraviolet light
With the cleanliness and rigorous hygiene at the forefront of operators’ minds, Esthetica has launched the UV-C Disinfection Towers to reduce the risk of virus and bacteria transmission in spas.
Neom Organics unveils new luxury sustainable body wash and lotion range
Neom Organics has launched a body wash and lotion line, designed to offer a luxury body care experience, which doesn’t compromise on sustainability.
Natura Bissé collaborates with UK and Irish spas to thank healthcare assistants in care homes
Spanish skincare and spa brand, Natura Bissé, is joining together with its UK and Irish spa partners to thank healthcare professionals who’ve been working in care homes for their hard work over the past months.
Aromatherapy Associates introduces shower oils blended with up to 28 pure essential oils
Aromatherapy Associates has unveiled a new collection of four shower oils designed to cleanse and hydrate skin.
Keep your business bubbling with Core by Premier Software®
Core by Premier Software® (Core) is the leading single and multi-site software solution designed specifically for the spa, wellness and leisure industries.
Being the best for the world: Davines group unveils 2020 sustainability report and goals
The Davines group, together with skincare brands Comfort Zone and Skin Regimen, has introduced its sustainability results achieved in 2019 and outlined the new goals for 2020.
Sweet dreams: Made for Life Organics teams up with BC Softwear for new Sleep Ritual
Made for Life Organics has collaborated with the team at BC Softwear to introduce a new Made for Life Sleep Ritual combining a soothing natural botanical spritz with a soft sleep mask to block out the morning light, ensuring a perfect night’s sleep.
Elemis debuts touchless facial using new Safe-Touch tools
Elemis has introduced a No-Touch Facial Powered by Biotec, a brand new experience launching at its flagship destination in Mayfair, London.
Matteo Thun grows Allaperto collection with new suspended outdoor armchair
Allaperto, the lounge collection spawned by the partnership between design studios, Matteo Thun, Ethimo and Antonio Rodriguez, has been expanded to include new styles and offerings.
Dermalogica launches multi-function mask which both hydrates and exfoliates skin
Dermalogica has unveiled a five-minute multi-function mask to deliver gentle exfoliation and boost skin hydration in just one step.
+ More products   
 
COMPANY PROFILES
BC Softwear Ltd

British-based, BC Softwear was launched in 2002 by the founder and managing director, Barbara Cook [more...]
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21-24 Sep 2020

SIBEC North America

Loews Coronado Bay Resort, Coronado, United States
21-24 Sep 2020

Interbad

Messe Stuttgart, Germany
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Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

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