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Product news
1 to 12 of 2202 news stories
Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
By Megan Whitby 16 Oct 2020
Hospitality veteran and Ritz Carlton co-founder, Horst Schulze, who brings more than 65 years’ experience to the table, has been announced as a keynote
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.

However, average staff turnover rates of 80-150 per cent tell us that frontline workers often feel underappreciated and underestimated.

The Global Frontline Experience Summit a is bringing together leaders from people-powered businesses committed to making frontline work awesome.

At Frontline Summit, leaders from Massage Envy, Fitness & Lifestyle Group, BurnCycle, and more than 30 other customer-obsessed service businesses will be sharing frontline stories, practices, and playbooks that they are using to win with customer experience.

Hospitality veteran and Ritz Carlton co-founder, Horst Schulze, who brings more than 65 years’ experience to the table has been announced as a keynote, along with the co-creator of the Net Promoter Score framework, Richard Owen.

Attendees will have the chance to hear from and virtually network with customer experience professionals and frontline leaders about how they’re approaching common challenges such as driving consistent delivery of experience at scale, attracting and retaining top frontline talent, and connecting the frontline to the bottom line.

The virtual Frontline Experience Summit will be held on 12 November between 8AM-4PM (PST), the event is free to attend and designed for senior marketing, operations, customer experience, and HR leaders.

Following the event, all registrants will have on-demand access to the event’s content.

The event is being hosted by AskNicely and partners Skedulo, OCX Cognition, and Rep Cap.

To register for free and find out more, follow this link.


Product news
1 to 12 of 2202 news stories
15 Sep 2021
Davines Group has unveiled its annual Sustainability Report for 2020-2021, presenting the group’s activities through the results obtained in 2020 and the goals set for 2021, describing its commitment to sustainability in relation to three ... More
15 Sep 2021
Staying healthy – particularly with an emphasis on supporting the respiratory system – is essential for today’s spa and wellness clients. Himalayan Source ’s new Himalayan Salt Pods provide a convenient, quick and positive impact ... More
15 Sep 2021
Spa and salon software provider Zenoti has announced it's completed the acquisition of SuperSalon software. SuperSalon has been a trusted brand for some of the largest salon chains for the past 22 years. The acquisition ... More
13 Sep 2021
French spa and skincare brand Yon-Ka has reformulated its iconic skincare solution and launched Elixir Vital designed to replicate the skin’s hydrolipidic film – the essential interface between the body and the outside world. Luna ... More
07 Sep 2021
The Gharieni Group has revealed the results from the first part of its ongoing research series into the physiological effects of its concept beds. The recent report focused on Gharieni’s MLX I³Dome treatment table which ... More
02 Sep 2021
Looking for ways to increase your revenue and offer your clients a premium service? Red light therapy might be exactly what you’re looking for. Red light therapy equipment supplier Red Light Rising offers the world's ... More
01 Sep 2021
French marine skincare and spa brand Phytomer has reformulated its signature Douceur Marine Cream with a new probiotic formula. The refreshed formula is claimed to relieve redness and desensitise skin by rebalancing its microbiota using ... More
01 Sep 2021
Living Earth Crafts (LEC) is the world’s most recognised manufacturer of premium spa and wellness equipment. Since 1973, it's led the industry in product innovation by marrying sustainable manufacturing, comfort, function and style. The company ... More
31 Aug 2021
Biologique Recherche was founded by a family of passionate skincare experts. Today, it's managed by Rupert Schmid and Pierre-Louis Delapalme, while Philippe Allouche, son of founders Yvan and Josette Allouche, leads the Research & Development ... More
31 Aug 2021
Some clients look for quality, others look for the perfect design or brand. Almost all want a treatment table that’s reasonably priced. What if you could find all of these attributes in one spa treatment ... More
20 Aug 2021
The organisers behind the Salon Life Beauty Convention have announced they intend to launch a new awards programme for salon professionals in the UK. Developed in partnership with the event’s media partner, The Salon Magazine, ... More
18 Aug 2021
Aromatherapy Associates has collaborated with premium fabric and home-care brand The Laundress to launch a selection of new laundry and cleaning products infused with its 100 per cent pure essential oil blends. The range incorporates ... More
     
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Red Light Rising Ltd
Company is owned by the founders James Strong and Bryan Gohl. We launched in late 2017 and continue [more]
 
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Elegant spa opens in Budapest inspired by the River Danube and its native swans
WTS International announces Barry Goldstein as chief executive officer @WTS_Org #appointment #hospitality #amenities #leisure #spa #fitness
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PRODUCT NEWS
Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
16 Oct 2020 . BY Megan Whitby
Hospitality veteran and Ritz Carlton co-founder, Horst Schulze, who brings more than 65 years’ experience to the table, has been announced as a keynote
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.

However, average staff turnover rates of 80-150 per cent tell us that frontline workers often feel underappreciated and underestimated.

The Global Frontline Experience Summit a is bringing together leaders from people-powered businesses committed to making frontline work awesome.

At Frontline Summit, leaders from Massage Envy, Fitness & Lifestyle Group, BurnCycle, and more than 30 other customer-obsessed service businesses will be sharing frontline stories, practices, and playbooks that they are using to win with customer experience.

Hospitality veteran and Ritz Carlton co-founder, Horst Schulze, who brings more than 65 years’ experience to the table has been announced as a keynote, along with the co-creator of the Net Promoter Score framework, Richard Owen.

Attendees will have the chance to hear from and virtually network with customer experience professionals and frontline leaders about how they’re approaching common challenges such as driving consistent delivery of experience at scale, attracting and retaining top frontline talent, and connecting the frontline to the bottom line.

The virtual Frontline Experience Summit will be held on 12 November between 8AM-4PM (PST), the event is free to attend and designed for senior marketing, operations, customer experience, and HR leaders.

Following the event, all registrants will have on-demand access to the event’s content.

The event is being hosted by AskNicely and partners Skedulo, OCX Cognition, and Rep Cap.

To register for free and find out more, follow this link.
PRODUCT NEWS
Protecting both planet and people: Davines Group releases new sustainability report
Davines Group has unveiled its annual Sustainability Report for 2020-2021, presenting the group’s activities through the results obtained in 2020 and the goals set for 2021, describing its commitment to sustainability in relation to three different areas: Planet, People and Community.
Help your clients breathe easily with Himalayan Source’s halotherapy Salt Pod
Staying healthy – particularly with an emphasis on supporting the respiratory system – is essential for today’s spa and wellness clients.
Zenoti completes acquisition of SuperSalon
Spa and salon software provider Zenoti has announced it's completed the acquisition of SuperSalon software.
Yon-Ka launches Elixir Vital underpinned by 55 years of expertise in skincare
French spa and skincare brand Yon-Ka has reformulated its iconic skincare solution and launched Elixir Vital designed to replicate the skin’s hydrolipidic film – the essential interface between the body and the outside world.
Research: Gharieni MLX I³Dome scientifically proven to aid recovery and wellbeing
The Gharieni Group has revealed the results from the first part of its ongoing research series into the physiological effects of its concept beds.
Red Light Rising’s premium red light therapy enhances health-focused businesses
Looking for ways to increase your revenue and offer your clients a premium service? Red light therapy might be exactly what you’re looking for.
Phytomer refreshes Douceur Marine Cream with prebiotic formula to rebalance skin microbiome
French marine skincare and spa brand Phytomer has reformulated its signature Douceur Marine Cream with a new probiotic formula.
Living Earth Crafts: the first choice for world-class spas around the globe
Living Earth Crafts (LEC) is the world’s most recognised manufacturer of premium spa and wellness equipment.
Biologique Recherche: 45 years of passion
Biologique Recherche was founded by a family of passionate skincare experts. Today, it's managed by Rupert Schmid and Pierre-Louis Delapalme, while Philippe Allouche, son of founders Yvan and Josette Allouche, leads the Research & Development team.
Introducing Esthetica’s multi-function, fully adjustable spa treatment table
Some clients look for quality. Others look for perfect design or brand. Almost all of them want a treatment table that is reasonably priced.
Salon Excellence Awards: New awards programme launched for salon professionals
The organisers behind the Salon Life Beauty Convention have announced they intend to launch a new awards programme for salon professionals in the UK.
Home-care meets self-care as Aromatherapy Associates partners with The Laundress
Aromatherapy Associates has collaborated with premium fabric and home-care brand The Laundress to launch a selection of new laundry and cleaning products infused with its 100 per cent pure essential oil blends.
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Barr + Wray Ltd

Being able to create award-winning spas, offering a full interior design package and a technical a [more...]
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This animation showcases the beautiful concept design of BluGalaxy Spa. Find out more...
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21-24 Sep 2021

Interbad

Messe Stuttgart, Germany
27-28 Sep 2021

Sothys International Summit 2021

Online,
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