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Product news
1 to 12 of 2578 news stories
New spa software Agilysys Spa launches at 2023 ISPA Conference
By Megan Whitby 17 May 2023
Agilysys Spa has been developed to help operators continuously optimise how they accept and manage reservations Credit: Shutterstock/NDAB Creativity
Agilysys Spa is a next-era cloud-native spa solution featuring capabilities that equip spa operators to continuously optimise how they accept and manage reservations based on financial outcomes as well as guest and staff satisfaction.

Created by Agilysys, the new software launched at the 2023 ISPA Conference at the Mandalay Bay Hotel in Las Vegas.

“Agilysys Spa is the result of close collaboration between the former ResortSuite team and the spa team at Agilysys,” said Frank Pitsikalis, founder and former CEO for ResortSuite, (which Agilysys acquired in 2022).

Pitsikalis now serves on Agilysys’ leadership team as vice president of product strategy and hotels.

He continued: “At last year’s ISPA we helped customers and prospects understand what ResortSuite’s recent acquisition by Agilysys would bring to the industry. This year, we’re demonstrating in Agilysys Spa the tangible advantages of our teams becoming one.

“The 2022 ISPA US Spa Industry Study estimates more than 45,000 spa-related job vacancies across the US, making it essential to leverage smart technology to optimise decisions regarding which services to offer at which times based on historical trends, near-real-time demand and capacity constraints.

“Adding intelligence on hotel occupancy patterns by guest volume and by guest persona further strengthens decision intelligence. That is a key advantage we deliver in Agilysys Spa.”

Some of Agilysys Spa’s key capabilities include:

Intelligent Spa Management services that use data to help spa operators grow revenue based on yield-management insights that include real-time availability, optimised pricing and maximised therapist and treatment room utilisation. The system equips operators to easily adjust appointments and minimise gaps across all booking channels.

Minimum Gap Allowance Protection to optimise capacity utilisation and revenue when spas allow patrons to book reservations online. Smart resource management within Agilysys Spa ensures that reservation times, service types and skill profiles of available staff are intelligently coordinated to prevent gaps of unused time and unused staff service delivery capabilities. For online bookers, Agilysys Spa presents reservation choices only for ‘best use’ services and times based on historical and predictive intelligence that continuously aligns demand with capacity to optimise revenue across available time.

Multi-Experience Booking, which enables guests to book spa reservations as they book hotel reservations, from a common screen view in the same session without switching systems.

Mobile Convenience, empowering guests to check in and check out from spa services at their convenience using their mobile devices, as well as adjust appointments, complete intake information and purchase spa products.

Retail Revenue Optimisation, which enables spa employees to easily add retail sales to the guest’s spa experience to extend treatment benefits and heighten positive customer experiences.

Seamless Guest Data through integration with property management system (PMS) solutions, including Agilysys PMS. Sharing guest information with PMS systems gives staff a more comprehensive view of each guest and their interactions across the property and over time so that offers and experiences can be personalised based on a deeper knowledge of guest preferences.

“Understanding the entire guest experience is vital to understanding how optimal spa operations can heighten Return on Experience for each guest personally,” said Pitsikalis.

“Agilysys Spa delivers best-in-class performance for spa operations and delivers even deeper insights when connected seamlessly with other applications in the Agilysys end-to-end hospitality ecosystem or with solutions from other providers.”

Product news
1 to 12 of 2578 news stories
02 Oct 2023
Cosmeceutical skincare brand iS Clinical has developed a brand new retinol product designed to optimise the pro-ageing ingredient's benefits while minimising its potential side effects. Available in two different strengths (0.3 per cent and 1 ... More
28 Sep 2023
Sustainable Irish marine wellbeing brand Voya has been named the exclusive supplier of the new Foundation Mind and Body Spa at The Harbor Grand Hotel in New Buffalo, Michigan. Designed in collaboration with Chicago-based design ... More
25 Sep 2023
Wellness music company Myndstream has teamed up with halotherapy supplier Salt Chamber to create a self-guided breathwork playlist for salt therapy experiences. Working closely with the Myndstream creative team, Salt Chamber briefed the science-led music ... More
27 Sep 2023
A moment of calm Inspired by starry nights over the Atlantic Ocean and capturing the serenity of a calm sea, this year Voya’s Festive Collection shines a light on certified organic gifts of tranquillity, offering ... More
21 Sep 2023
Biologique Recherche has expanded its suncare line with a new supplement, Helios3, and sunscreen product for the body, Protection U.V. Corps SPF 50. The new additions have joined the brand’s existing Solar Range and transformed ... More
22 Sep 2023
Renowned B Corp skincare and spa brand Comfort Zone is enhancing its iconic aromatherapy body range with a new inclusion: the Tranquillity™ Body Scrub. Known for its dedication to conscious skin science and regenerative agriculture, ... More
18 Sep 2023
Australian skincare brand Subtle Energies has marked its 30th anniversary with new products, treatments and a sustainable packaging upgrade. Originating as a clinic focused on treating chronic ailments, Subtle Energies has evolved into a global ... More
27 Sep 2023
From the original pioneers of spa management, comes a new platform set to redefine the market. At Premier Software, we're working hard to bring you a new, cutting-edge spa and leisure management platform to help ... More
15 Sep 2023
Introducing the Tuxedo Collection, The Madison Collection’s newest luxury linen and robe range which is fade-resistant, quick-drying and chlorine-compatible. The line is the product of years of development and features bath towels, robes and mats ... More
29 Sep 2023
Imagine a world where your hotel or resort seamlessly caters to every guest's wellness needs, creating an oasis of relaxation and rejuvenation. At the heart of Book4Time's innovation lies the power to connect various technology ... More
12 Sep 2023
Spa equipment manufacturer Living Earth Crafts (LEC) has introduced a new space-saving treatment chair to accommodate an array of spa, aesthetic, IV and medi-spa treatments. The low-height range Tribeca chair easily converts to a full-sized ... More
19 Sep 2023
Leading spa and wellness equipment supplier and manufacturer Living Earth Crafts (LEC) is proud to introduce the Tribeca All-in-One Treatment Chair. With a space-saving footprint, the chair is versatile enough to accommodate a broad array ... More
     
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PRODUCT NEWS
New spa software Agilysys Spa launches at 2023 ISPA Conference
17 May 2023 . BY Megan Whitby
Agilysys Spa has been developed to help operators continuously optimise how they accept and manage reservations / Shutterstock/NDAB Creativity
Adding intelligence on hotel occupancy patterns by guest volume and by guest persona further strengthens decision intelligence.
– Frank Pitsikalis
Agilysys Spa is a next-era cloud-native spa solution featuring capabilities that equip spa operators to continuously optimise how they accept and manage reservations based on financial outcomes as well as guest and staff satisfaction.

Created by Agilysys, the new software launched at the 2023 ISPA Conference at the Mandalay Bay Hotel in Las Vegas.

“Agilysys Spa is the result of close collaboration between the former ResortSuite team and the spa team at Agilysys,” said Frank Pitsikalis, founder and former CEO for ResortSuite, (which Agilysys acquired in 2022).

Pitsikalis now serves on Agilysys’ leadership team as vice president of product strategy and hotels.

He continued: “At last year’s ISPA we helped customers and prospects understand what ResortSuite’s recent acquisition by Agilysys would bring to the industry. This year, we’re demonstrating in Agilysys Spa the tangible advantages of our teams becoming one.

“The 2022 ISPA US Spa Industry Study estimates more than 45,000 spa-related job vacancies across the US, making it essential to leverage smart technology to optimise decisions regarding which services to offer at which times based on historical trends, near-real-time demand and capacity constraints.

“Adding intelligence on hotel occupancy patterns by guest volume and by guest persona further strengthens decision intelligence. That is a key advantage we deliver in Agilysys Spa.”

Some of Agilysys Spa’s key capabilities include:

Intelligent Spa Management services that use data to help spa operators grow revenue based on yield-management insights that include real-time availability, optimised pricing and maximised therapist and treatment room utilisation. The system equips operators to easily adjust appointments and minimise gaps across all booking channels.

Minimum Gap Allowance Protection to optimise capacity utilisation and revenue when spas allow patrons to book reservations online. Smart resource management within Agilysys Spa ensures that reservation times, service types and skill profiles of available staff are intelligently coordinated to prevent gaps of unused time and unused staff service delivery capabilities. For online bookers, Agilysys Spa presents reservation choices only for ‘best use’ services and times based on historical and predictive intelligence that continuously aligns demand with capacity to optimise revenue across available time.

Multi-Experience Booking, which enables guests to book spa reservations as they book hotel reservations, from a common screen view in the same session without switching systems.

Mobile Convenience, empowering guests to check in and check out from spa services at their convenience using their mobile devices, as well as adjust appointments, complete intake information and purchase spa products.

Retail Revenue Optimisation, which enables spa employees to easily add retail sales to the guest’s spa experience to extend treatment benefits and heighten positive customer experiences.

Seamless Guest Data through integration with property management system (PMS) solutions, including Agilysys PMS. Sharing guest information with PMS systems gives staff a more comprehensive view of each guest and their interactions across the property and over time so that offers and experiences can be personalised based on a deeper knowledge of guest preferences.

“Understanding the entire guest experience is vital to understanding how optimal spa operations can heighten Return on Experience for each guest personally,” said Pitsikalis.

“Agilysys Spa delivers best-in-class performance for spa operations and delivers even deeper insights when connected seamlessly with other applications in the Agilysys end-to-end hospitality ecosystem or with solutions from other providers.”
PRODUCT NEWS
iS Clinical introduces epigenetic retinol duo: Retinol+ Emulsion
Cosmeceutical skincare brand iS Clinical has developed a brand new retinol product designed to optimise the pro-ageing ingredient's benefits while minimising its potential side effects.
Voya expands US portfolio with new nature-inspired spa partnership in Michigan
Sustainable Irish marine wellbeing brand Voya has been named the exclusive supplier of the new Foundation Mind and Body Spa at The Harbor Grand Hotel in New Buffalo, Michigan.
Myndstream and Salt Chamber partner to elevate self-guided halotherapy treatments
Wellness music company Myndstream has teamed up with halotherapy supplier Salt Chamber to create a self-guided breathwork playlist for salt therapy experiences.
Biologique Recherche updates Solar Range with two new suncare products
Biologique Recherche has expanded its suncare line with a new supplement, Helios3, and sunscreen product for the body, Protection U.V. Corps SPF 50.
Subtle Energies rings in 30th anniversary with new Biotechnology Skincare range and packaging overhaul
Australian skincare brand Subtle Energies has marked its 30th anniversary with new products, treatments and a sustainable packaging upgrade.
The Madison Collection unveils The Tuxedo Collection
Introducing the Tuxedo Collection, The Madison Collection’s newest luxury linen and robe range which is fade-resistant, quick-drying and chlorine-compatible.
Living Earth Crafts launches Tribeca All-in-One Medi-Spa Chair
Spa equipment manufacturer Living Earth Crafts (LEC) has introduced a new space-saving treatment chair to accommodate an array of spa, aesthetic, IV and medi-spa treatments.
Swissline unveils Cell Shock White Brightening Intensified Night Cream
Swissline has developed a brand-new night cream that helps address pigmentation, melasma and dark spots, while reducing lines, wrinkles and inflammation.
Elemis launches limited-edition Green Fig Pro-Collagen Cleansing Balm
Elemis’ iconic Pro-Collagen Cleansing Balm is now available in a new aromatic blending notes of fig, raspberry and bergamot.
Terres d’Afrique expands African footprint with four new luxury spa partnerships
Premium South African spa and skincare brand Terres d’Afrique* has announced new partnerships with four Sub-Saharan African properties.
Milana Knowles joins Gharieni as vice president of US business development
Gharieni Group has announced the appointment of Milana Knowles as its new vice president of business development for the US.
Himalayan Source introduces Himalayan Salt Capsule
Himalayan Source has launched the Himalayan Salt Capsule to help spa, wellness and fitness facilities or residences upgrade their offering with halotherapy.
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COMPANY PROFILES
Biologique Recherche

Biologique Recherche’s best asset is its personalised methodology, which combines powerful products [more...]
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DIRECTORY
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DIARY

 

04-06 Oct 2023

27th European Spas Congress

Karlovy Vary , Czech Republic
04-06 Oct 2023

Termatalia Uruquay

Uruguay
+ More diary  
 


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