The UK’s first eco-spa, West Yorkshire's Titanic Spa, has become one of the first of a few specially selected locations in the UK to offer the new head, hair and scalp products and treatments from ghd.
ghd spa includes a selection of sixteen professional products divided into four collections - Immortal, Prayer, Saviour and Trinity - each designed to address specific hair concerns and provide the backbone to the five ghd hair and scalp facials.
The ghd spa offerings now available at Titanic Spa include:
- ghd Age Defying Treatment, for reconditioning hair back to its youthful radiance and glamour
- Daily Defense Treatment, designed to boost and refresh the vitality of the hair
- a detoxifying Combination Treatment that works to rebalance the hair and scalp.
Also available are an Emergency Rescue for hair that craves recovery from heat and chemicals, plus an express Men’s Experience.
A further development at Titanic Spa has seen the opening of a specifically designed call centre, established to meet an increase in bookings and further enhance the spa’s current booking and reservation system.
This will be home to a specially trained bookings team selected from existing members of reception at Titanic.
As well as undertaking further customer service training, the team has received tuition from each of the three product houses available and spent time in the spa - including product sampling - to gain a complete understanding of the customer journey at Titanic.
The existing front of house team will continue to handle in-house spa guests, arrivals and departures and any last minute treatment add-ons.
Customers using the new centre will now be able to speak directly to a member of the team and receive assistance in organising their complete spa experience.
This will include selecting appropriate treatments and packages, booking accommodation in one of the spa apartments, reserving a table in the spa Bistro and providing travel advice.
The reservations team will also handle Titanic’s online gift voucher bookings and product sales.
