West Sussex, England’s Waterbeach spa, located in the Goodwood Hotel, has re-launched after an extensive refurbishment.

The spa is also now using British skincare brand Elemis for its signature facial and body treatments, which include nine facials and four massage options, as well as exfoliation and wraps.

“We reviewed what the Waterbeach was offering and chose to partner with Elemis, as the brand’s luxury British roots really fit with the ethos of the Goodwood Estate,” said Kathryn Gard, operations manager for leisure at the Goodwood Hotel. “It’s more of a partnership than a product choice, to join forces with Elemis, as they have been super in supporting us and scheduling in training and enhancing our performance.”

The 91-bedroom hotel is set in the 12,000-acre Goodwood Estate at the foothills of the South Downs National Park, and also includes a health club with swimming pool, whirlpool, sauna and steam rooms.

The refurbishment of the Waterbeach included adding in a new relaxation area where the spa reception had been, which makes for reduced noise levels in the four treatment rooms, said Gard.

“The Waterbeach was originally built in 1989, so it was time for a refreshment,” she explained. “...The refurbishment has really improved the customer journey, too – now, we aren’t hidden behind a door, and we can engage more with customers to educate clients about what’s on offer at the spa.”