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The future of hospitality: the art of service in a changing world
By Michael Emmerson 01 Apr 2026
The Forum Hotel and Spa will take place on 2nd June 2026 Credit: Forum Hotel and Spa

Vladi Kovanic, founder of Forum Hotel and Spa (Forum HOTel&SPA), shares her thoughts on the evolution of the hotel and spa industry ahead of the 2026 edition of the industry event.

In the world of luxury and wellness, experience is no longer a simple service: it has become a signature offering. True luxury has moved beyond material accumulation to reside in the quality of moments lived, in the sovereign freedom to master one’s own time and in the depth of emotion felt.

For more than twenty-five years, I have been deeply involved in the organisation of events dedicated to high-end wellness and hospitality. This journey has allowed me to observe, anticipate and support the profound transformations of an industry in constant evolution; one where traditional codes are giving way to more sensory, immersive and authentic experiences.

Over the past two years, this expertise has taken on a new dimension. A strategic collaboration was established with Mark Moloney and Professional Beauty Group, following the group’s acquisition of the show. While the group brings international reach and global vision, I remain the soul and curator of Forum Hotel & Spa, guided by a renewed vision of luxury and the human experience.

My mission is clear: to create memorable moments and to propose new ways of embracing time, restoring meaning to lived experiences and opening pathways to living and serving better.

Today, wellness extends far beyond technical care. It has become a holistic, emotional and immersive experience. The 2026 edition of Forum Hotel and Spa: The Future of Hospitality stands as a true laboratory for this transformation.

This year, I have selected leading international experts to explore the pillars shaping the future:

  • Artificial intelligence applied to luxury hospitality,
  • Product innovation and next-generation cosmetics,
  • Cutting-edge equipment redefining wellness spaces,
  • New philosophies of service, where the art of hospitality lies at the intersection of heritage and forward-thinking vision

The relevance of this programme is reflected in the global recognition of our speakers. As I often say, being copied is no coincidence within the wellness experience, excellence does not repeat itself; it inspires and evolves.

On 2nd June 2026, the Forum Hotel and Spa invites industry professionals to experience a moment suspended in time. More than a trade show, it is a confidential and strategic gathering designed to:

  • anticipate the structural shifts of the sector
  • strengthen professional autonomy in the face of technological change
  • foster meaningful and lasting connections among decision-makers and visionaries

I look forward to welcoming you as we co-create the future of hospitality and restore meaning to the art of service.

For more information visit www.forumhotspa.com



Product news
1 to 12 of 3149 news stories
30 Jun 2026
Organic Hebridean skincare brand Ishga, which harvests its seaweed on the Isle of Lewis in Scotland, has become an official partner for Team Scotland at the Commonwealth Games 2026. Athletes will be offered an ishga ... More
26 Jun 2026
Spa uniform specialist Fashionizer Spa has launched a new line of tunics and trousers called the Grove Collection. The clothing has been created to serve both luxury and mid-market spas at a more accessible price ... More
24 Jun 2026
Earthlite LLC has announced the formation of a parent operating group, Intentional Wellness Brands (IWB), which comprises a portfolio of wellness companies. Alongside Earthlite, the other brands IWB will encompass include luxury spa equipment company ... More
22 Jun 2026
Yon-Ka has launched its new Beard Oil, to strengthen and soften beard hair without leaving a greasy finish. The product comprises 100 per cent natural-origin plant oils, including castor oil, sesame oil, Inca inchi oil, ... More
15 Jun 2026
Pharmos Natur has launched a Night Elixir and Night Cream to be used in its latest therapy, the Lunar Skin Ritual. The brand’s new formulations use lipophilic botanical actives that are said to have healing ... More
10 Jun 2026
HPO Tech has created a single-seat hyperbaric chamber, called Oyster, with an acrylic domed lid that opens upwards like a shell. The device contains a chair that can be upright or fully reclined, within an ... More
11 Jun 2026
Sun protection is no longer just about shielding the skin, it's about enhancing it. Comfort Zone has introduced Hydramemory Hybrid Glow SPF 30, an innovative daily protector that combines advanced UV defence with skincare benefits. ... More
05 Jun 2026
Consumer desire for overall wellbeing is driving demand for Impulse, a multisensory bed by Rebalance Tech, according to distributor Spa Vision. Originally developed to help elite athletes recover, the device is now being snapped up ... More
08 Jun 2026
Manduka, a leading manufacturer of premium yoga mats has launched its P/ROX hybrid fitness mat, crafted for athletes and functional fitness practitioners who move between yoga and fitness training. An evolution of the company’s PRO ... More
01 Jun 2026
Organic seaweed spa brand Voya has developed a lightweight scalp serum called Resurge Hair and Scalp Elixir. The product is designed to target signs of hair ageing using a formula that includes proprietary plant cell ... More
05 Jun 2026
Nilo Spa Design has launched a dry flotation bed called Marea that uses 500 litres of water to support the body evenly in a zero-gravity-like experience. The temperature of the bed can be set to ... More
03 Jun 2026
Microbiome-focused Esse Skincare has upgraded its Probiotic Serum formula with a fourth live probiotic species.  The new species, Bacillus coagulans, is said to enhance the formula’s ability to improve hydration, strengthen skin barrier function and ... More
     
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