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Radisson Blu Hotel, Glasgow,
08-08 May 2024
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10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
13-16 May 2024
Conrad Chia Laguna Sardinia , Italy
14 May 2024
JPMorgan Chase Headquarters, New York City, United States
18-22 May 2024
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23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
30-30 May 2024
Four Seasons Hotel George V, Paris, France
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Power Plate
Power Plate is owned, manufactured and distributed by Northbrook, Ill.-based Performance Health [more]
 
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Discover Comfort Zone’s Stand For Regeneration campaign
Comfort Zone's latest initiative, the Stand for Regeneration campaign, consolidates its position as a pioneer in the cosmetics business. ... more
Latest news
Kerzner to expand Siro portfolio with recovery-focused hotels in Los Cabos and Riyadh #fitness #wellness #recovery #health #activity #hospitality #hotels #wellnesstourism #investment #expansion
Kerzner to expand Siro portfolio with recovery-focused hotels in Los Cabos and Riyadh
US spa industry hits record-breaking US$21.3 billion in revenue in 2023 @ISpaDoYou #spa #spaindustry #USspa #insights #data #growth #recovery #consumers #wellness
US spa industry hits record-breaking US$21.3 billion in revenue in 2023
US study by @NIHClinicalCntr reveals messages, games, cash and a support crew – or ideally a mix – can motivate people to exercise
Immediate rewards can motivate people to exercise, finds new research
Shannon Malave appointed spa director at Mohonk Mountain House #spa #wellness #appointment #spapeople #experience #guidance #leadership #NewYorkState
Shannon Malave appointed spa director at Mohonk Mountain House
ISPA Conference & Expo
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Elemis’ first standalone store to open in London’s Covent Garden
Elemis’ first standalone store to open in London’s Covent Garden
Myndstream teases new breathwork series in collaboration with Grammy Award winner Peter Kater
Myndstream teases new breathwork series in collaboration with Grammy Award winner Peter Kater
Full Balance reveals all-natural reflexology board
Full Balance reveals all-natural reflexology board
Scottish spa industry to gather at first-ever Spa Life Scotland event
Scottish spa industry to gather at first-ever Spa Life Scotland event
We Work Well organises annual pre-ISPA charity hike in Scottsdale
We Work Well organises annual pre-ISPA charity hike in Scottsdale
MyEquilibria combines art and outdoor exercise
MyEquilibria combines art and outdoor exercise
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Spa Life International
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ResortSuite - ResortSuite’s GuestEx Enhancing guest engagement

ResortSuite’s GuestEx realises the vision for a streamlined, integrated and consistent guest experience


In a world where technology is evolving rapidly to meet the growing demands of an emerging generation of digital natives who expect mobile-friendly 24/7 accessibility, cutting-edge software company ResortSuite’s hospitality system offers operators enhanced guest engagement alongside complete control of their booking availability.

As founder and CEO Frank Pitsikalis says: “ResortSuite offers guests a single online portal to self-book a room reservation, spa treatment, class, multi-day programme, dining reservation, golf tee time, or cabana - virtually any activity or resource available at a property. Guests can also download a branded mobile app with a mobile concierge experience allowing them to view their itinerary and add spa treatments, classes, dining reservations or golf tee times quickly and easily, as well as review statements, loyalty and privileges together with a ‘shake to ID’ feature that brings up a barcode for seamless ID and payments.”

ResortSuite specialises in integrated hospitality management systems that can be deployed in single or multi-location spas, hotels, resorts and private clubs. But where ResortSuite stands out from the software vendor crowd, is in its unique modular form, meaning it can be integrated with other hospitality systems, or adopted as a single, fully-integrated and guest-centric hospitality management platform in its entirety; an ideal fit for wellness and activity-focused hotels, resorts and destination spas.

At the heart of ResortSuite’s vision to deliver a streamlined, integrated and consistent guest experience is GuestEx, a suite of guest experience technologies that includes online booking engine ResortSuite WEB, branded mobile concierge app ResortSuite MOBILE, marketing automation ResortSuite CONNECT, and integration with ResDiary for online dining reservations. “We wanted to provide an omni-channel approach and strategy to guest engagement,” adds Pitsikalis.

GuestEx is ResortSuite’s response to the rise of the digital native generation as a dominant spending force for spa and wellness experiences, together with their very different expectations around online booking and mobile self-service. “ResortSuite GuestEx is the first platform of its kind that gives a guest a one-stop shop to book everything that a business has to offer. ResortSuite has been designed to provide the ultimate in personalised guest service no matter what channel the guest engages with, be it online, mobile, phone or face to face.”

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LATEST NEWS
Kerzner to expand Siro portfolio with recovery-focused hotels in Los Cabos and Riyadh
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and Saudi Arabia, following the launch of the inaugural Siro property in Dubai this February.
US spa industry hits record-breaking US$21.3 billion in revenue in 2023
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in 2023, surpassing the previous high of US$20.1 billion in 2022.
Immediate rewards can motivate people to exercise, finds new research
Short-term incentives for exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity according to new research.
Shannon Malave appointed spa director at Mohonk Mountain House
Spa and wellness veteran Shannon Malave has been named spa director at iconic US spa destination Mohonk Mountain House.
Six Senses unveils urban wellness retreat in Kyoto inspired by Japanese Zen culture
Six Senses Kyoto opens its doors today, marking the eco-luxury hotel and spa operator’s entry into Japan and a new addition to its urban collection.
US named world’s largest wellness economy, reaching US$1.8 trillion valuation
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing it at US$1.8 trillion.
Galgorm Resort gears up to host UK Aufguss Championships next week
UK sauna enthusiasts will converge at Galgorm Resort in Northern Ireland next week for the highly anticipated second annual UK Aufguss Championships.
Remedy Place to launch two new social wellness clubs annually as part of rollout strategy
Remedy Place, a US-based social wellness club brand, is poised for steady expansion in the coming years, with plans to open two new clubs annually moving forward.
Clinique La Prairie to operate health resort at Tri Vananda in Phuket
Swiss longevity brand Clinique La Prairie (CLP) has inked a deal with Montara Hospitality Group to operate a resort at Tri Vananda – a purpose-built wellness community in Phuket, Thailand.
Six Senses La Sagesse launches with lagoon-fronted spa inspired by Caribbean fishing villages
Six Senses has announced the grand opening of its first-ever property and spa in the Caribbean, called Six Senses La Sagesse.
US$60m Zion Canyon Hot Springs project breaks ground in Southern Utah
A brand new desert hot springs oasis, called Zion Canyon Hot Springs, is set to open in Southern Utah in Q3 of 2025.
Dedicated recovery clubs tipped to become a trend
Recovery, social wellness and longevity were talking points at the recent PerformX Live, tipped by many speakers as upcoming trends, while the exhibition halls featured infrared saunas, compression therapy and ice baths.
+ More news   
 
COMPANY PROFILES
Vinésime

Vinésime is a skincare brand that creates its own active ingredients from selected vineyards in the [more...]
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DIRECTORY
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28-30 Apr 2024

Spa Life Scotland

Radisson Blu Hotel, Glasgow,
08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy
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