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Multi-location spa brands benefit from Book4Time's cloud based platform
By Kate Corney 14 May 2013
Managers of multi-unit spa and salon brands know that they must deliver a consistent guest experience across all locations and that maintaining that quality experience for guests is vital to sustaining long-term business growth.

As businesses continue to accelerate the pace at which they grow, technology becomes the key driver for automating and managing a consistent guest experience across all locations.

To effectively grow, multi-location businesses require technology that is both scalable and rooted in overall client satisfaction.

Key must-haves include: real-time central reservations, online e-certificates, yield management, loyalty rewards, marketing campaigns, and analytic reporting functionality, which must all be accessible and manageable from a single central location in order to best serve valued guests.

Having one without the other can lead to fragmented service delivery that can tarnish the overall brand image.

Consulting experts

That’s where Book4Time shines. The people at Book4Time are experts at consulting with clients to customise their spa software and CRM platform around their desired guest experience.

Book4Time’s system architecture is cloud based and fully scalable for complete management control of multi-location spas and salons from its central online service platform.

For IT and spa managers alike, Book4Time provides a host of benefits that make managing the entire business fully transparent through more than 200 real-time reports, as well as integration with leading property management systems and payment processers.

Tremendous track record

Book4Time’s solution has been selected after diligent software reviews by the industry’s leading spa and wellness providers including: Hyatt, Bliss, Four Seasons, Red Door and Starwood.

Jeremy McCarthy, director of global spa development for Starwood Hotels and Resorts Worldwide, said: “We selected Book4Time due to their tremendous track record of satisfaction throughout our portfolio of spa brands, and their responsiveness as a partner in our spa strategy.”

Paul Kaczmarek, CIO for Elizabeth Arden Red Door Spas, said: “The team truly understands our needs as a customer, and that's because they take the time to listen.”

Mobile management

Book4Time is dedicated to continuous improvement and innovation, often driven through client insight. Now with mobile spa management, managers have the ability to take their spa reporting dashboard with them anywhere on the go and their technicians have the ability to review important guest profile notes and preferences from the massage table.

For clients of Book4Time, there is the assurance that the technology in use today, will evolve on pace with the growing needs of your business in the future.

With Book4Time, every client receives a solution tailored to their individual brand and set of business requirements. Contact our product specialist team at [email protected] or by phone at 905-707-0070 to schedule a customized demo and learn how Book4Time can help you grow your enterprise.


News
1 to 12 of 8705 news stories
27 Apr 2024
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover and profits restored to pre-2020 levels in 2023, according to its year-end results. Owned by former BBC Dragon’s Den investor, ... More
25 Apr 2024
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and Saudi Arabia, following the launch of the inaugural Siro property in Dubai this February. Designed to offer guests a holistic ... More
24 Apr 2024
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in 2023, surpassing the previous high of US$20.1 billion in 2022. This data stems from ... More
24 Apr 2024
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity, according to new research. Researchers found that even a simple daily reminder encouraged people to move ... More
24 Apr 2024
Spa and wellness veteran Shannon Malave has been named spa director at iconic US spa destination Mohonk Mountain House. Based in New York’s verdant Hudson Valley and founded in 1869, Mohonk is a historic Victorian ... More
23 Apr 2024
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18 Apr 2024
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing it at US$1.8 trillion. According to the organisation's recent report – called The Global Wellness Economy: United States – the ... More
19 Apr 2024
UK sauna enthusiasts will converge at Galgorm Resort in Northern Ireland next week for the highly anticipated second annual UK Aufguss Championships. Hosted from 22-24, the event will see competitors from across the UK showcasing ... More
17 Apr 2024
Remedy Place, a US-based social wellness club brand, is poised for steady expansion in the coming years, with plans to open two new clubs annually moving forward Remedy Place is the brainchild of Dr Jonathan ... More
16 Apr 2024
Swiss longevity brand Clinique La Prairie (CLP) has inked a deal with Montara Hospitality Group to operate a resort at Tri Vananda – a purpose-built wellness community in Phuket, Thailand. Tri Vananda, envisioned as a ... More
     
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Spa Supply Solutions
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NEWS
Multi-location spa brands benefit from Book4Time's cloud based platform
POSTED 14 May 2013 . BY Kate Corney
Managers of multi-unit spa and salon brands know that they must deliver a consistent guest experience across all locations and that maintaining that quality experience for guests is vital to sustaining long-term business growth.

As businesses continue to accelerate the pace at which they grow, technology becomes the key driver for automating and managing a consistent guest experience across all locations.

To effectively grow, multi-location businesses require technology that is both scalable and rooted in overall client satisfaction.

Key must-haves include: real-time central reservations, online e-certificates, yield management, loyalty rewards, marketing campaigns, and analytic reporting functionality, which must all be accessible and manageable from a single central location in order to best serve valued guests.

Having one without the other can lead to fragmented service delivery that can tarnish the overall brand image.

Consulting experts

That’s where Book4Time shines. The people at Book4Time are experts at consulting with clients to customise their spa software and CRM platform around their desired guest experience.

Book4Time’s system architecture is cloud based and fully scalable for complete management control of multi-location spas and salons from its central online service platform.

For IT and spa managers alike, Book4Time provides a host of benefits that make managing the entire business fully transparent through more than 200 real-time reports, as well as integration with leading property management systems and payment processers.

Tremendous track record

Book4Time’s solution has been selected after diligent software reviews by the industry’s leading spa and wellness providers including: Hyatt, Bliss, Four Seasons, Red Door and Starwood.

Jeremy McCarthy, director of global spa development for Starwood Hotels and Resorts Worldwide, said: “We selected Book4Time due to their tremendous track record of satisfaction throughout our portfolio of spa brands, and their responsiveness as a partner in our spa strategy.”

Paul Kaczmarek, CIO for Elizabeth Arden Red Door Spas, said: “The team truly understands our needs as a customer, and that's because they take the time to listen.”

Mobile management

Book4Time is dedicated to continuous improvement and innovation, often driven through client insight. Now with mobile spa management, managers have the ability to take their spa reporting dashboard with them anywhere on the go and their technicians have the ability to review important guest profile notes and preferences from the massage table.

For clients of Book4Time, there is the assurance that the technology in use today, will evolve on pace with the growing needs of your business in the future.

With Book4Time, every client receives a solution tailored to their individual brand and set of business requirements. Contact our product specialist team at [email protected] or by phone at 905-707-0070 to schedule a customized demo and learn how Book4Time can help you grow your enterprise.
RELATED STORIES
Book4Time ties up partnership with WTS


Book4Time has signed a partnership agreement with spa consultancy and management firm WTS International.
MORE NEWS
Bannatyne has bounced back from the pandemic
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover and profits restored to pre-2020 levels in 2023, according to its year-end results.
Kerzner to expand Siro portfolio with recovery-focused hotels in Los Cabos and Riyadh
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and Saudi Arabia, following the launch of the inaugural Siro property in Dubai this February.
US spa industry hits record-breaking US$21.3 billion in revenue in 2023
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in 2023, surpassing the previous high of US$20.1 billion in 2022.
Immediate rewards can motivate people to exercise, finds new research
Short-term incentives for exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity according to new research.
Shannon Malave appointed spa director at Mohonk Mountain House
Spa and wellness veteran Shannon Malave has been named spa director at iconic US spa destination Mohonk Mountain House.
Six Senses unveils urban wellness retreat in Kyoto inspired by Japanese Zen culture
Six Senses Kyoto opens its doors today, marking the eco-luxury hotel and spa operator’s entry into Japan and a new addition to its urban collection.
+ More news   
 
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Radisson Blu Hotel, Glasgow,
08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy
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