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Hoteliers misunderstand the spa industry, says Sheila McCann
By Tom Anstey 03 Apr 2014
Shiela McCann is the general manager of the Chiva-Som destination spa in Thailand
Sheila McCann, general manager of the Chiva-Som destination spa in Thailand, has said that most hoteliers don’t fully understand the spa industry because of their backgrounds.

“Most come up through food & beverage or the rooms division,” said McCann speaking to the Spa Handbook. “They don’t take spas seriously enough as an operation to ever really enable the full business potential, although, thankfully this patttern is starting to change.”

McCann also said that having a spa person on board at a hotel brings a new dimension of understanding about the emotional needs of hotel guests.

For more from Sheila McCann, the Spa Handbook is available online here: http://lei.sr?a=A9O7e and a full interview with Sheila McCann can be viewed online here (p53-55): http://lei.sr?a=P3l4j


News
1 to 12 of 8724 news stories
29 May 2024
Reservations are now open for Mandarin Oriental’s second London hotel, Mandarin Oriental Mayfair, set to open on 3 June. The luxury establishment will feature 50 guestrooms, 77 private residences and a luxury underground spa retreat. ... More
28 May 2024
The Global Wellness Institute (GWI) has published the fourth edition of the Guide to Hydrothermal Spa & Wellness Development Standards The 230-page guide, developed in collaboration with the GWI Hydrothermal Initiative* members, continues to set ... More
28 May 2024
New research shows that following social media health influencers motivates young people to exercise more vigorously and eat more fruit and vegetables, but their mental health often suffers. Healthier But Not Happier? The Lifestyle Habits ... More
24 May 2024
Five-star Scottish countryside retreat Mar Hall Hotel, Golf & Spa Resort in Bishopton has lifted the curtain on its newly refurbished spa and leisure suite. Thanks to the refresh, the property’s existing eight-treatment-room spa has ... More
24 May 2024
Evian Spa, the spa and wellness brand inspired by the premium mineral water brand, has arrived in Doha, marking its inaugural Middle Eastern location and fifth global destination. The new 1,800sq m wellness facility has ... More
23 May 2024
A new nature-inspired wellness destination called Align is coming to Tucson, spearheaded by brothers and local hospitality entrepreneurs Mark and Eric Erman. Designed to foster individual and collective wellbeing, the project is set to create ... More
21 May 2024
Modern US wellness brand The Well has promoted Zeev Sharon, formerly VP of real estate, to chief development officer. Sharon will oversee its global expansion to help grow the business’ branded residential, hospitality and club ... More
20 May 2024
QC New York, a luxury Italian day spa on Governors Island, will expand its offering this July by adding an extra 15,000sq ft of space. This new area will feature sensory saunas, waterfalls, a salt ... More
17 May 2024
The Global Wellness Institute (GWI) has released promising new research on the wellness real estate market at its third-annual Wellness Real Estate & Communities Symposium in Manhattan. The GWI defines wellness real estate as homes ... More
14 May 2024
Paul Hawco, a seasoned figure in the international wellness industry, has assumed the role of executive director – integrated wellbeing at independent, hospitality group Banyan Group. With a background in therapy and fitness training, Hawco ... More
10 May 2024
The Ritz-Carlton Reynolds, Lake Oconee in the southeastern US state of Georgia is celebrating a new milestone after unveiling its newly renovated 27,000sq ft destination spa. The vision behind the refresh was to create a ... More
09 May 2024
Art’otel, Radisson’s contemporary art-inspired lifestyle hotel brand, has strengthened its presence in London with a new hotel in Hoxton fusing art, design and hospitality. The location features 357 art-inspired guest bedrooms and suites all with ... More
     
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Art of Cryo
Art of Cryo
Art of Cryo
Art of Cryo
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NEWS
Hoteliers misunderstand the spa industry, says Sheila McCann
POSTED 03 Apr 2014 . BY Tom Anstey
Shiela McCann is the general manager of the Chiva-Som destination spa in Thailand
Sheila McCann, general manager of the Chiva-Som destination spa in Thailand, has said that most hoteliers don’t fully understand the spa industry because of their backgrounds.

“Most come up through food & beverage or the rooms division,” said McCann speaking to the Spa Handbook. “They don’t take spas seriously enough as an operation to ever really enable the full business potential, although, thankfully this patttern is starting to change.”

McCann also said that having a spa person on board at a hotel brings a new dimension of understanding about the emotional needs of hotel guests.

For more from Sheila McCann, the Spa Handbook is available online here: http://lei.sr?a=A9O7e and a full interview with Sheila McCann can be viewed online here (p53-55): http://lei.sr?a=P3l4j
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Soul Spa Concepts partners with dR Global to offer clients a long-term spa consultancy service


Soul Spa Concepts, a spa design and consultancy company, has partnered with dR Global Dubai – the spa training and education consultants who distribute top cosmetic brands to offer knowledge to clients from design and pre-opening through to ongoing management contracts.
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Fitness influencers have a negative impact on mental health
New research shows that following social media health influencers motivates young people to exercise more vigorously and eat more fruit and vegetables, but their mental health often suffers.
Evian Spa makes Middle Eastern debut, crowning top floor of luxury Bentley Tower
Evian Spa, the spa and wellness brand inspired by the premium mineral water brand, has arrived in Doha, marking its inaugural Middle Eastern location and fifth global destination.
Connection, creativity and nature inspire Arizona’s upcoming desert wellness sanctuary Align
A new nature-inspired wellness destination called Align is coming to Tucson, spearheaded by brothers and local hospitality entrepreneurs Mark and Eric Erman.
The Well names Zeev Sharon chief development officer and announces plans for Swiss debut
Modern US wellness brand The Well has promoted Zeev Sharon, formerly VP of real estate, to chief development officer.
QC New York to unveil 15,000sq ft multimillion-dollar expansion in July
QC New York, a luxury Italian day spa on Governors Island, will expand its offering this July by adding an extra 15,000sq ft of space. This new area will feature sensory saunas, waterfalls, a salt room, an ice room, a lavender room, a 142-seat bistro and a waterbed relaxation room.
Wellness real estate market booming – forecast to reach $913bn by 2028, reports GWI
The Global Wellness Institute (GWI) has released promising new research on the wellness real estate market at its third-annual Wellness Real Estate & Communities Symposium in Manhattan.
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30-30 May 2024

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Four Seasons Hotel George V, Paris, France
30 May - 02 Jun 2024

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Rimini Exhibition Center, Rimini, Italy
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