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Parsons, Vance and Wayland-Smith launch new consultancy firm, The Spa Collective
By Megan Whitby 26 May 2020
The consultancy firm is providing management, leadership and development services for the spa and wellness industry
Laura Parsons, Robert Vance and Jennifer Wayland-Smith have announced they are collaborating to launch a brand new spa consultancy named The Spa Collective.

The new consultancy is the product of two existing spa consultancies uniting under one roof, with Vance and Parsons joining from The WellSpring Group and Wayland-Smith coming from Wayland-Smith Consulting.

With the strapline ‘smart alone, brilliant together’, the consultancy firm is providing management, leadership and development services for the spa and wellness industry. Its offering ranges from pre-opening consulting, spa branding and concept coaching to review of SOPs and retail strategy.

The trio brings over 60 years of industry experience combined to the company, with each member having served on the ISPA Board of Directors during their career.

Parsons has worked with branded and boutique hotels and resorts in the US, Caribbean, and Europe, leading spa teams of many sizes. She has also held a role as director of operations in the Americas for ESPA and is principal and CEO of The WellSpring Group.

Currently working as chief wellness officer at The WellSpring Group, Vance’s experience as a wellness consultant has consisted of planning, pre-opening, renovation and ongoing facility management. He has worked with major brands including Accor, Four Seasons, Sensei, Golden Door and Mii amo.

Wayland-Smith has previously worked for a collection of independent and global hospitality companies, including Mandarin Oriental and Golden Door Spa. Her emphasis has mainly focused on daily operations, but she has also been involved in spa planning and development, construction, expansion and opening.

Vance spoke to Spa Business: “The Spa Collective evolved organically from a conversation about how we could better support each other and serve the industry that we love. We realised we’re strong as individual consultancies, but working as a consortium – with our collective knowledge, experience, and passion – we could support our clients and this industry in a more dynamic way.

“While many spas are taking this time to reimagine their business strategy, we recognised we could and should be doing the same. No matter what part of the spa world we work in, it’s about providing the best experience for our guests, for our clients and for our colleagues,” he concluded.



News
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03 May 2024
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24 Apr 2024
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in 2023, surpassing the previous high of US$20.1 billion in 2022. This data stems from ... More
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Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity, according to new research. Researchers found that even a simple daily reminder encouraged people to move ... More
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The Leisure Media Company Ltd
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News   Products   Magazine
NEWS
Parsons, Vance and Wayland-Smith launch new consultancy firm, The Spa Collective
POSTED 26 May 2020 . BY Megan Whitby
The consultancy firm is providing management, leadership and development services for the spa and wellness industry
While many spas are taking this time to reimagine their business strategy, we recognised we could and should be doing the same
– Robert Vance
Laura Parsons, Robert Vance and Jennifer Wayland-Smith have announced they are collaborating to launch a brand new spa consultancy named The Spa Collective.

The new consultancy is the product of two existing spa consultancies uniting under one roof, with Vance and Parsons joining from The WellSpring Group and Wayland-Smith coming from Wayland-Smith Consulting.

With the strapline ‘smart alone, brilliant together’, the consultancy firm is providing management, leadership and development services for the spa and wellness industry. Its offering ranges from pre-opening consulting, spa branding and concept coaching to review of SOPs and retail strategy.

The trio brings over 60 years of industry experience combined to the company, with each member having served on the ISPA Board of Directors during their career.

Parsons has worked with branded and boutique hotels and resorts in the US, Caribbean, and Europe, leading spa teams of many sizes. She has also held a role as director of operations in the Americas for ESPA and is principal and CEO of The WellSpring Group.

Currently working as chief wellness officer at The WellSpring Group, Vance’s experience as a wellness consultant has consisted of planning, pre-opening, renovation and ongoing facility management. He has worked with major brands including Accor, Four Seasons, Sensei, Golden Door and Mii amo.

Wayland-Smith has previously worked for a collection of independent and global hospitality companies, including Mandarin Oriental and Golden Door Spa. Her emphasis has mainly focused on daily operations, but she has also been involved in spa planning and development, construction, expansion and opening.

Vance spoke to Spa Business: “The Spa Collective evolved organically from a conversation about how we could better support each other and serve the industry that we love. We realised we’re strong as individual consultancies, but working as a consortium – with our collective knowledge, experience, and passion – we could support our clients and this industry in a more dynamic way.

“While many spas are taking this time to reimagine their business strategy, we recognised we could and should be doing the same. No matter what part of the spa world we work in, it’s about providing the best experience for our guests, for our clients and for our colleagues,” he concluded.

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Breakers Hotel in Long Beach to relaunch as Fairmont property with tech-forward spa in 2024
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Kempinski to make Vietnamese debut with riverside resort and spa designed by Kengo Kuma
High-end five-star hotel company Kempinski Hotels is making its mark in Vietnam with a luxury waterfront property overlooking the Saigon River.
Bannatyne has bounced back from the pandemic
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover and profits restored to pre-2020 levels in 2023, according to its year-end results.
Kerzner to expand Siro portfolio with recovery-focused hotels in Los Cabos and Riyadh
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and Saudi Arabia, following the launch of the inaugural Siro property in Dubai this February.
US spa industry hits record-breaking US$21.3 billion in revenue in 2023
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in 2023, surpassing the previous high of US$20.1 billion in 2022.
Immediate rewards can motivate people to exercise, finds new research
Short-term incentives for exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity according to new research.
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