Background briefing Schletterer was founded in the late 1980s by founder, owner and CEO Heinz Schletterer
Main products and services Schletterer is one of only a few companies worldwide that covers all parts of the spa business, from project development and consulting, to architecture and design, realisation and management. The company works across the spa, medical spa, hotel and destination sectors.
Schletterer covers the entire process, including hotel/resort planning, spa planning, interior design, engineering, feasibility, construction and turnkey realisation. This guarantees maximum efficiency at optimal costs for projects of all sizes.
Additional services - Strategic project development: strategic and market analyses; project evaluation; business vision; and feasibility/profit and loss studies. - Consulting: expert consultation; strategic spa concept; and architectural master concept. - Architecture and design: new construction – conversion, expansion, renovation; hotel and spa architecture and interior design. - Planning: spa interior design; strategic spa concepts; equipment planning; M&E detailed planning; position planning; creation of energy, light and colour concepts and systems. - Realisation/construction: project management; construction management; general contractor; turnkey realisation at fixed costs. - Audit: operational spa audit; technical spa audit; energy efficiency analysis; energy and cost-saving strategies. - Management: medical spa operation; health resort operation; spa management services. - Education & training: training of medical spa therapists; staff training technology/maintenance; hands-on spa equipment training for technical staff, managers and therapists.
USPs Unique, authentic hotel, spa and health solutions that are profitable and sustainable. The focus is on individual clients and projects. Cultural understanding and a strong service orientation are characteristics of Schletterer's approach to international customers.
How many spas do you supply? Over 2,000 projects – representing 2.8 million sq m of spa space – completed worldwide.
Top clients Major hotel chains/investment groups: Hilton, Sheraton, Kempinski, Mövenpick, Four Seasons. Operators of city and resort hotels: Hotel Sacher Vienna, SPA & Golf Resort Andreus, Mohr Life Resort, Center Parcs UK. Health centers/spas: Medical & Beauty 1st Vienna Day SPA, First BioDentSPA Düsseldorf.
Where in the world? Headquartered in the Austrian Tirol, Schletterer has representatives/consulting offices in Dubai, Switzerland, Egypt, Russia, Spain, Croatia, UK, France, Hong Kong and Malaysia.
Plans for 2013 The worldwide launch of an innovative health and wellness brand which combines a holistic approach to health with curative, recreational and sustainable elements to form a unique healthness experience, catering for the rising demand for health tourism.
Who’s who? Heinz Schletterer, CEO and owner; Gertraud Moser, CFO ; Stefan Ghetta, chief design officer; Alexander Fasser, COO.
What the clients say “We're overwhelmed by the result of Schletterer's work. The Aspen hotel and spa perfectly combines tradition and modernity, with great attention to detail. The list of requirements was long and difficult, but was impressively implemented by Schletterer to the last detail.” Stefan Grossniklaus, GM, Aspen
“The SPA developed by Schletterer is a true oasis for all senses. We appreciate that Schletterer develops individual, outstanding concepts for each project. Planning and realization were characterized by a holistic way of thinking, sustainability, top quality and creativity. The project has been developed with commitment and sensitivity.” Friedrich Gruber, CEO, PORR Solutions/Kempinski Hotel Das Tirol
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care
has revealed that almost half of participating respondents (46 per cent) are unaware that
cancer is a disability and guests with a cancer diagnosis must be given
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of
Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los
Cabos.
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at
Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day
(GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in
alignment with the day’s theme #JoyMagenta.
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in
Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a
series of 30 tented eco-lodges and wellness hospitality operations by Lumina Wellbeing.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Naples Beach Club, a Four Seasons Resort, has opened a 2,800sq m spa called The Sanctuary,
with the design and concept inspired by the Native American people that populated Florida’s
Southwest coast – the Calusa.
Swire Hotels’ luxury hospitality brand Upper House has revealed it will roll out its two-day
House of Healing retreats at its three hotels in Hong Kong, Chengdu and Shanghai.
