Managing a guest's stay at a destination spa or resort requires much more than just installing a standalone or web-based spa software solution.
Typically you will be coordinating the guest's accommodations, spa services, classes, dining and potentially golf tee times and other activities on a single itinerary.
Up until now a property typically selected 'best-of-breed' modules for each area of operation, which created a less than efficient set of business systems with frail but expensive interfaces and very limited capabilities.
ResortSuite has delivered a highly functional set of modules (PMS, SPA, CLUB, F&B, S&C, GOLF etc.) that stand on their own and each are also consistently selected as 'best-of-breed'.
The real benefit is when they are implemented together as a single system from a single Oracle database. No more interfaces. No more separate guest profiles. The result is seamless guest service, better business visibility and reduced costs.
To amplify the value of the combined power of ResortSuite's single server solution, we offer: ResortSuite CONNECT for guest communications and marketing automation, ResortSuite MOBILE for guest-facing mobile bookings and concierge, ResortSuite SOCIAL for facebook integration and our completely revamped ResortSuite WEB 2.0 for the most engaging online booking experience available for cross property room, spa, golf and activity reservations.
We also offer our modules such as SPA as 'best-of-breed' with examples of multi-property SPA to multi-property MICROS OPERA deployments utilising a single end-point HTNG Single Guest Itinerary interface across multiple hotel/resorts and spas.
You no longer have to choose 'best-of-breed' or 'integrated'. With ResortSuite you can have both. Contact us to learn how.