ISPA Conference & Expo
ISPA Conference & Expo
ISPA Conference & Expo
 
EMPLOYERS: POST A JOB
Free ezines & magazines
News Video Training Products Magazines Spa Business spa-kit Handbook What's on Advertise Subscribe
Catalogue gallery
More catalogues
Diary dates
Powered by leisurediary.com
02-04 Mar 2024
Excel exhibition and conference centre , London, United Kingdom
03-05 Mar 2024
Javits Convention Center, New York, United States
20-20 Mar 2024
Virtual, United States
20-22 Mar 2024
The Salil Hotel Riverside, Bangkok, Bangkok, Thailand
21-24 Mar 2024
Fair District, Bologna, Italy
08-09 Apr 2024
St. Martins Spa & Lodge, Frauenkirchen, Austria
14-15 Apr 2024
ExCel, London, United Kingdom
22-24 Apr 2024
Galgorm Resort, York,
Arch Amenities Group names new senior VP of spa and CFO to support expansion plans
By Megan Whitby 10 Nov 2022
In May, Goldstein predicted that the AAG spa division will double in size over the next few years Credit: Eau Spa
Arch Amenities Group* (AAG) has expanded its executive team and appointed Susan Grey and Todd Ertel to join its ranks.

Grey has been appointed as the new senior VP of spa while Ertel has assumed the role of chief financial officer (CFO).

The expansion of AAG’s executive team comes on the heels of its acquisition of three wellness businesses: Innovative Spa Management, Privai and Spa Space.

The deal expanded AAG’s network of spa clients to over 70 while providing a technology platform to manage the company’s 260 other wellness, recreation and amenities spaces.

Susan Grey
Grey, a global operations leader with more than 20 years of experience in the health, beauty and wellness industry, will be responsible for leading the creation of wellness programmes within AAG’s Spa Division and across the organisation.

She’ll also collaborate with the senior leadership team on long-term strategic planning to enhance the company’s financial performance, guest experiences and operational excellence of its wellness services.

Barry Goldstein, AAG CEO, said Grey’s depth of knowledge will be a vital asset to the company.

“Susan’s expertise in spa operations and revenue generation, along with her proven ability to build high-performance cross-disciplinary teams, will be key to our success in the wellness sector,” he said.

“Her new role ensures that we have a world-class team in place as we continue to grow.”

In her most recent role, Grey was vice president of operations for The Well, an integrated wellness centre in New York City, where she managed the launch of its flagship location and the development of four additional sites.

Before that, she served private equity firm L Catterton and its portfolio company, Steiner Leisure Limited, in roles of increasing responsibility leading to regional vice president, spa operations.

Among her accomplishments, she led the growth of Bliss Spas, from three locations in New York City and London to 26 global locations, launched a Bliss Spa membership programme, managed the brand’s relaunch and was responsible for conceptualising the Remède Spa brand, a spa exclusive to St. Regis Hotels and Resorts.

Earlier in her career, Grey worked as a general manager of the Bliss Soho Spa in New York before becoming an area manager and director of spa operations for Starwood Hotels and Resorts Worldwide.

Todd Ertel
A senior finance professional with 25 years' experience in financial planning, operations and business development, Ertel will lead the accounting, finance and strategic mergers and acquisitions functions for AAG.

He’ll also oversee all legal affairs for the company and collaborate with the senior leadership team on long-term strategic planning.

Goldstein said Ertel’s extensive experience in both finance and operations in global organisations will support the next phase of the company’s growth.

Ertel formerly was chief financial officer at Alfred, a residential technology platform that provides software and property management services to the multifamily real estate industry. Before that, he was CFO at Club Quarters, a hotel company based in Connecticut.

Ertel also previously served as VP of finance at Marriott International, where he led the financial integration of Starwood Hotels & Resorts Worldwide and was responsible for financial oversight of the brand, global marketing, partnerships and digital organisations.

Earlier in his career, Ertel was director of finance at Starwood, startups including Gifts that Give, a social commerce and giving site and Premier Health Partners – which he also co-founded. In addition, he spent 10 years at Deloitte in Chicago, Oslo and London.

*More about AAG
AAG – based in Rockville, Maryland – is a provider of hospitality management and consulting services for commercial and residential properties, spas, hotels, private clubs and recreation spaces worldwide.

It was formed earlier this year following the amalgamation of spa and wellness consultancy and management company WTS International, corporate fitness and amenity solution provider LifeStart and Meet Hospitality – a hospitality services and hosted meetings company.

AAG provides daily management services as well as feasibility studies, planning and design consultancy and pre-opening and sustaining strategy and support.

The organisation is a portfolio company of private equity firm CI Capital Partners.


News
1 to 12 of 8652 news stories
28 Feb 2024
According to a pilot study by Yale School of Medicine, exercise can not only slow down the neurodegeneration associated with Parkinson’s Disease, there is evidence it can also reverse the damage. Parkinson’s is currently the ... More
28 Feb 2024
Oman’s Ministry of Housing and Urban Planning (MoHUP) has revealed plans for an ambitious high-altitude mixed-used development project called Omani Mountain Destination (OMD) on Jabal al Akhdar. Situated 2,400m above sea level and 95 miles ... More
27 Feb 2024
Speaking exclusively in the current issue of HCM magazine, Third Space CEO, Colin Waggett, says he is feeling optimistic, as the company gears up to open three clubs this summer. “In terms of optimism, I’m ... More
27 Feb 2024
Australian exercise and active health trade body, AUSactive, has partnered with the national Royal Life Saving and Swimming Pool & Spa Association to develop a position statement on cold water immersion therapy (CWI). The new ... More
27 Feb 2024
European spa and wellness consultancy bbspa_Group has ventured into the UK market and launched bbspa_UK in collaboration with award-winning spa consultant Kirsty MacCormick. The expansion marks a significant milestone for bbspa as it continues to ... More
26 Feb 2024
Kerzner International has ushered in a new era of wellness-centric hospitality and unveiled its highly-anticipated flagship Siro resort in Dubai. Situated within the striking One Za'abeel development (also home to Kerzner’s latest One&Only Resort ), ... More
26 Feb 2024
A new three-floor Espa spa has opened in Tbilisi – the capital city of Georgia – at Marriott's new hotel, Paragraph Freedom Square, A Luxury Collection Hotel, Tbilisi. The spa is situated on the upper ... More
21 Feb 2024
More consumers are realising meditation is beneficial, but many give up because it’s difficult to master the mind. The Muse headset has been designed to tackle this pain point. Via seven sensors attached to a ... More
21 Feb 2024
Accor’s high-end brand Raffles Hotels & Resorts is set to land in northwestern Saudia Arabia in 2027 as part of Trojena, a brand new year-round adventure sports destination. Launching in 2026, Trojena will be a ... More
21 Feb 2024
British telecommunications company BT Group has sold its iconic BT Tower for £275 million (US$347 million, €321.3 million) to hotel management company MCR Hotels. The 620ft telecommunications building opened in 1964 and was once the ... More
20 Feb 2024
While the UK hotel sector ended 2023 on a high, new data shows this was largely driven by the luxury market with a spike in room rates and profits – according to the RSM Hotels ... More
19 Feb 2024
While strength training gives valuable muscular gains it doesn’t give the heart health benefits of aerobic exercise, according to new research from Iowa State University. The newly-released research – Aerobic, resistance, or combined exercise training ... More
     
International SPA Association - iSPA
Saltability
Company Profile
Bioline Jatò
Bioline Jatò is a family Italian company operating in the professional skincare industry since [more]
 
MORE PROFILES
Featured Supplier
Anticipation builds for 2024 Medical Wellness Congress
The much-anticipated 2024 Medical Wellness Congress (MWC) will be themed around Vitality – The Key to Longevity and take place from 8-9 April at St. Martin’s Spa & Lodge in Austria, near Vienna. ... more
Trade Exhibitions
Product news
Amra Skincare announces collaboration with St. Regis Red Sea Resort
Amra Skincare announces collaboration with St. Regis Red Sea Resort
Natura Bissé treatments boost wellbeing by almost 70 per cent finds recent study
Natura Bissé treatments boost wellbeing by almost 70 per cent finds recent study
Book4Time unveils enhanced day and resort pass functionality
Book4Time unveils enhanced day and resort pass functionality
Gharieni Group announces launch of Metawell
Gharieni Group announces launch of Metawell
Anticipation builds for 2024 Medical Wellness Congress
Anticipation builds for 2024 Medical Wellness Congress
Exhale taps Salt Chamber to create comprehensive recovery lounge in NYC
Exhale taps Salt Chamber to create comprehensive recovery lounge in NYC
Directory

 
JOBS
NEWS
VIDEO
TRAINING
PRODUCTS
MAGAZINE
 
SPA BUSINESS
SPA-KIT.NET
SPA BUSINESS HANDBOOK
SUBSCRIBE
ADVERTISE
FREE DIGITAL SUBSCRIPTIONS
CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024



ISPA Conference & Expo
ISPA Conference & Expo
ISPA Conference & Expo
ISPA Conference & Expo
News   Products   Magazine
NEWS
Arch Amenities Group names new senior VP of spa and CFO to support expansion plans
POSTED 10 Nov 2022 . BY Megan Whitby
In May, Goldstein predicted that the AAG spa division will double in size over the next few years Credit: Eau Spa
Credit: AAG
These new appointments ensure that we have a world-class team in place as we continue to grow
– Barry Goldstein
Arch Amenities Group* (AAG) has expanded its executive team and appointed Susan Grey and Todd Ertel to join its ranks.

Grey has been appointed as the new senior VP of spa while Ertel has assumed the role of chief financial officer (CFO).

The expansion of AAG’s executive team comes on the heels of its acquisition of three wellness businesses: Innovative Spa Management, Privai and Spa Space.

The deal expanded AAG’s network of spa clients to over 70 while providing a technology platform to manage the company’s 260 other wellness, recreation and amenities spaces.

Susan Grey
Grey, a global operations leader with more than 20 years of experience in the health, beauty and wellness industry, will be responsible for leading the creation of wellness programmes within AAG’s Spa Division and across the organisation.

She’ll also collaborate with the senior leadership team on long-term strategic planning to enhance the company’s financial performance, guest experiences and operational excellence of its wellness services.

Barry Goldstein, AAG CEO, said Grey’s depth of knowledge will be a vital asset to the company.

“Susan’s expertise in spa operations and revenue generation, along with her proven ability to build high-performance cross-disciplinary teams, will be key to our success in the wellness sector,” he said.

“Her new role ensures that we have a world-class team in place as we continue to grow.”

In her most recent role, Grey was vice president of operations for The Well, an integrated wellness centre in New York City, where she managed the launch of its flagship location and the development of four additional sites.

Before that, she served private equity firm L Catterton and its portfolio company, Steiner Leisure Limited, in roles of increasing responsibility leading to regional vice president, spa operations.

Among her accomplishments, she led the growth of Bliss Spas, from three locations in New York City and London to 26 global locations, launched a Bliss Spa membership programme, managed the brand’s relaunch and was responsible for conceptualising the Remède Spa brand, a spa exclusive to St. Regis Hotels and Resorts.

Earlier in her career, Grey worked as a general manager of the Bliss Soho Spa in New York before becoming an area manager and director of spa operations for Starwood Hotels and Resorts Worldwide.

Todd Ertel
A senior finance professional with 25 years' experience in financial planning, operations and business development, Ertel will lead the accounting, finance and strategic mergers and acquisitions functions for AAG.

He’ll also oversee all legal affairs for the company and collaborate with the senior leadership team on long-term strategic planning.

Goldstein said Ertel’s extensive experience in both finance and operations in global organisations will support the next phase of the company’s growth.

Ertel formerly was chief financial officer at Alfred, a residential technology platform that provides software and property management services to the multifamily real estate industry. Before that, he was CFO at Club Quarters, a hotel company based in Connecticut.

Ertel also previously served as VP of finance at Marriott International, where he led the financial integration of Starwood Hotels & Resorts Worldwide and was responsible for financial oversight of the brand, global marketing, partnerships and digital organisations.

Earlier in his career, Ertel was director of finance at Starwood, startups including Gifts that Give, a social commerce and giving site and Premier Health Partners – which he also co-founded. In addition, he spent 10 years at Deloitte in Chicago, Oslo and London.

*More about AAG
AAG – based in Rockville, Maryland – is a provider of hospitality management and consulting services for commercial and residential properties, spas, hotels, private clubs and recreation spaces worldwide.

It was formed earlier this year following the amalgamation of spa and wellness consultancy and management company WTS International, corporate fitness and amenity solution provider LifeStart and Meet Hospitality – a hospitality services and hosted meetings company.

AAG provides daily management services as well as feasibility studies, planning and design consultancy and pre-opening and sustaining strategy and support.

The organisation is a portfolio company of private equity firm CI Capital Partners.
Pictured: Susan Grey (L) and Todd Ertel (R) Credit: AAG
RELATED STORIES
Arch Amenities Group announces acquisition of Hutchinson Consulting


Hutchinson Consulting has been acquired by Arch Amenities Group (AAG), a global provider of hospitality management and consulting services for commercial and residential properties, hotels, spas, private clubs and recreational spaces.
AAG introduces Wage Insights to provide salary and wage benchmarking data for wellness centres and hotels


Arch Amenities Group (AAG) has announced the launch of its proprietary survey and salary benchmarking tool, Wage Insights.
Blake Feeney joins Arch Amenities Group as vice president of spa business development


Arch Amenities Group (AAG) has announced the appointment of Blake Feeney, a spa industry veteran, as vice president of spa business development.
MORE NEWS
Yale study shows HIIT can reverse nerve damage caused by Parkinson’s
According to a pilot study by Yale School of Medicine, exercise can not only slow down the neurodegeneration associated with Parkinson’s Disease, there is evidence it can even reverse the damage.
Mountain wellness retreat to open among US$2.4bn Omani Mountain Destination
Oman’s Ministry of Housing and Urban Planning (MoHUP) has revealed plans for an ambitious high-altitude mixed-used development project called Omani Mountain Destination (OMD) on Jabal al Akhdar.
Third Space gears up to open three new clubs
Speaking exclusively in the current issue of HCM, Third Space CEO, Colin Waggett says he is feeling optimistic, as the company gears up to open three clubs this summer.
Safety guidelines address dangers of cold water immersion
Australian exercise and active health trade body, AUSactive, has partnered with the national Royal Life Saving and Swimming Pool & Spa Association to develop a position statement on cold water immersion therapy (CWI).
bbspa_Group announces launch of UK branch, helmed by Kirsty MacCormick
European spa and wellness consultancy bbspa_Group has ventured into the UK market and launched bbspa_UK in collaboration with award-winning spa consultant Kirsty MacCormick.
Kerzner’s first Siro fitness and recovery hotel now open in Dubai
Kerzner International has ushered in a new era of wellness-centric hospitality and unveiled its highly-anticipated flagship Siro resort in Dubai.
+ More news   
 
COMPANY PROFILES
Cellcosmet

Roland C. Pfister founded Cellcosmet and developed the skincare line to prolong the therapy's benefi [more...]
+ More profiles  
DIRECTORY
+ More directory  
DIARY

 

02-04 Mar 2024

World Spa & Wellness Conference

Excel exhibition and conference centre , London, United Kingdom
03-05 Mar 2024

IBS New York

Javits Convention Center, New York, United States
+ More diary  
 


CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS