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City Cave Float & Wellness Center ventures into US market
By Megan Whitby 08 Feb 2024
City Cave franchises offer a range of wellness services including flotation therapy, infrared sauna bathing facilities and massage services Credit: City Cave Float & Wellness Center
Australia's City Cave Float & Wellness Center franchise has announced plans to establish a strong presence in the US wellness market
City Cave has 74 locations across Australia, New Zealand and the US
The brand opened its first US franchise last June in Fort Lauderdale
The team is focusing their initial US franchise development efforts in Texas
City Cave Float & Wellness Center – the Australia-based wellness franchise offering float therapy, infrared sauna and massage services – has announced its expansion into the US through franchising opportunities.

Focused on promoting mental and physical wellbeing, City Cave aims to foster healthier communities through natural remedies and support for mental health and physical recovery.

The brand has 74 locations across Australia, New Zealand and, now, the US. City Cave opened its first stateside franchise in Florida last June and has an additional 30 properties in the pipeline.

The team is focusing their initial US franchise development efforts in Texas, honing in on the Dallas-Fort Worth market.

"As one of the fastest growing wellness franchises in the world, we've always had our sights on expanding into the US," said Jeremy Hassell, co-founder of City Cave.

"Now that our first US location has proven successful in Flagler Village, Florida, we’re all in on franchising, beginning in Dallas-Fort Worth. We can't wait to further expand City Cave to new communities across the country."

The back-story
City Cave was founded by Queensland entrepreneurs Hassell, a former builder, and Tim Butters, a former tiler, after they met on a Gold Coast construction site in 2014.

Recognising the need for a health and wellness centre that prioritised longevity and total well-being of individuals, Hassell and Butters launched City Cave in Australia in 2016 to offer a variety of tailored holistic and clinical services, providing a space for relaxation and meditation.

In 2019, the two entrepreneurs were named winners of the prestigious NextGen in Franchising Competition at the International Franchise Association Convention, becoming the first non-American brand to win the award.

They say winning the competition propelled City Cave to new heights, increasing the brand's total footprint across Australia in New Zealand by more than 300 per cent since the start of 2021.

Partner up
The City Cave brand has strategically aligned with key partners in America to bolster and champion its global expansion efforts. The dynamic leadership team in the US includes Suzanne Greco, former CEO of Subway, and Dustin Hansen – the former CEO of InXpress.

Their collective focus is dedicated to collaborating with Hassell and Butters in establishing a sustainable franchise brand, with a meticulous emphasis on enhancing franchisee profitability.

In this strategic alignment, Hansen assumes the role of president, while Greco takes on a mentorship role. Additional local talent has been enlisted to fortify the operational front across the US.

"We've perfected our franchisee programming to ensure that we offer the highest quality training and a huge amount of support, and we're excited to offer the early US franchisees an all-expenses paid training trip to Australia for in-centre training and peer-to-peer learning," said Butters, Co-Founder and Director of City Cave.

"We look forward to finding franchise partners in the States with pioneering mindsets and who see the huge potential in building City Cave's foundations from the ground up in America."


News
1 to 12 of 9515 news stories
17 Jul 2026
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre. The 199-key property originally opened in 1890 and it has been ... More
16 Jul 2026
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand. Walsh ... More
14 Jul 2026
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark. Organised by the International Massage Association (IMA), the ninth edition of this tournament saw the highest number of participants ... More
14 Jul 2026
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives. The resulting report, which ... More
14 Jul 2026
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences. The Six Principles for Responsible Retreats have been created to provide a shared reference ... More
12 Jul 2026
A new survey of international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry. The Therapist Wellbeing Report is based on responses from 159 ... More
16 Jul 2026
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026. The event will bring together companies seeking investment and investors looking for opportunities across ... More
09 Jul 2026
Wellness hotels generating less than US$1 million (€932,700, £785,200) – or 10 per cent of total revenue from wellness and leisure – recorded the strongest RevPAR and TRevPAR growth in 2025 across categories when compared ... More
08 Jul 2026
Robert Thurman, an expert on Tibetan Buddhism and the spiritual director of Menla Retreat and Dewa Spa in Woodstock, has died, aged 84. Thurman – also known for being father to actress Uma Thurman – ... More
10 Jul 2026
Fairmont Cheshire, The Mere, has opened today (10 July) near Knutsford in the north-west of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept. The Select Group, ... More
10 Jul 2026
Marriott International has partnered with Fitwel, a healthy building certification system that aims to optimise occupant health.  Marriott has become Fitwel’s first Enterprise Partner and the new healthy building solutions will be implemented across the ... More
10 Jul 2026
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter. The ten guiding principles form the foundation for people building, running and championing public sauna-bathing. The draft, which ... More
     
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International SPA Association - iSPA
International SPA Association - iSPA
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International SPA Association - iSPA
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