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Crystal Cruises refreshes spa concept and signs five-year deal with OneSpaWorld
By Megan Whitby 07 Jul 2023
Crystal’s newly redesigned spa concept Aurōra is inspired by the Goddess of Dawn Credit: Crystal Cruises
Crystal Cruises has appointed cruise ship and resort spa operator OneSpaWorld as its exclusive spa and wellness partner for the next five years.

OSW will operate all spa, salon, medi-spa and fitness services onboard Crystal’s newly updated Crystal Serenity and Crystal Symphony liners, as well as any additional vessels coming into service during the term.

“Our renewed partnership with Crystal brings us great joy at OSW,” said Leonard Fluxman, executive chair, CEO and president of OSW.

“We have carefully crafted unique services and first-at-sea wellness experiences for Crystal’s guests, and we look forward to continuing our 20+ year relationship.”

Currently being refurbished in Trieste, Italy, Crystal Serenity and Crystal Symphony will debut later this quarter with Crystal’s newly redesigned spa concept Aurōra, inspired by the Goddess of Dawn.

A collaboration between Crystal and Tillberg Design of Sweden, the Aurōra spas will be characterised by light-bright neutral colours, an illuminated fibre-optic starlight ceiling and organic materials such as selenite, a natural salt crystal and silk brushed slate stone.

Crystal Serenity will feature 12 treatment rooms while Crystal Symphony will be home to 10 treatment rooms. Each ship will include male and female steamrooms, saunas and a relaxation room.

The spas will provide access to sunrise-inspired signature treatments powered by LED light therapy tech supplier LightStim and British skincare brand Elemis. Guests will also be able to visit a luxury hair salon supplied by L'Oréal-owned haircare brand Kérastase.

When the ships eventually debut, additional enhancements will include larger, updated suites with artisanal finishes and refreshed speciality dining venues. Guests will also find a new pickleball court and re-energised entertainment and events.


News
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22 Jul 2026
The International Spa Association (ISPA) has published its full 2026 US Spa Industry Study, providing further insights into the region’s total US$1 billion (€855 million, £780 million) industry revenue increase from 2024 to 2025. The ... More
21 Jul 2026
TLee Spas and Wellness has revealed the design for a wellness destination concept for AI company Midjourney, that blurs the boundaries between spa, fitness and preventative healthcare, with the goal of improving public health. Midjourney ... More
22 Jul 2026
Jessica Sloyan, a wellness operations and training expert, has established an independent private training academy to provide professional qualifications for practitioners looking to offer immersive wellness experiences. Sloyan created the UK Academy of Sound and ... More
17 Jul 2026
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre. The 199-key property originally opened in 1890 and it has been ... More
21 Jul 2026
Swissline has opened a flagship day spa in Zurich, Switzerland, called Labo Spa. It acquired the wellness location that had been operating since 2005 at the start of 2025, before renovating the property. Swissline says ... More
21 Jul 2026
Ameyalli, the 78-acre wellbeing resort and residential community in Midway in Utah, US, has broken ground on phase two of the hot spring development – the Ameyalli Resort and Spa – which is due to ... More
16 Jul 2026
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand. Walsh ... More
14 Jul 2026
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark. Organised by the International Massage Association (IMA), the ninth edition of this tournament saw the highest number of participants ... More
14 Jul 2026
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives. The resulting report, which ... More
14 Jul 2026
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences. The Six Principles for Responsible Retreats have been created to provide a shared reference ... More
12 Jul 2026
A new survey of international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry. The Therapist Wellbeing Report is based on responses from 159 ... More
16 Jul 2026
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026. The event will bring together companies seeking investment and investors looking for opportunities across ... More
     
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