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Exclusive: January debut for ARC – London’s new communal contrast therapy club blending wellness with connection
By Megan Whitby 20 Dec 2024
Arc's philosophy is built on the foundational pillars of contrast bathing, community and connection Credit: Arc
Hospitality industry figure Chris Miller of White Rabbit Projects has unveiled plans to bring a brand new communal wellness club to the UK capital
Called ARC, the concept is set to launch in Canary Wharf by the end of January 2025
ARC will offer accessible wellness options, including science-backed contrast therapy classes and community events
The brand seeks to redefine the spa experience, providing a vibrant, health-focused alternative to traditional social spaces
The social wellness club movement that has taken the US East Coast by storm looks set to reshape London’s wellness scene in early 2025. ARC, an all-new urban wellness brand, is due to launch in January, bringing a fresh concept that blends connection, community and evidence-based wellness practices to the UK.

The brand’s flagship location will open in London’s bustling Canary Wharf business district, specifically chosen so that ARC can serve as a sanctuary for professionals prioritising peak performance and wellbeing.

Facilities will include the UK’s largest sauna (created by Finnmark Sauna and big enough for up to 65 people), eight two-person Brass Monkey ice baths, an amphitheatre-style lounge area – complete with a striking central wooden art installation – and mixed changing rooms.

The vision
The new social bathhouse brand is the brainchild of Chris Miller, CEO and founder of White Rabbit Projects, a hospitality incubator that designs, develops and operates hospitality concepts.

With a background as the commercial director for Soho House Group, Miller was inspired to create ARC after experiencing leading US wellness clubs including Remedy Place, Othership and Bathhouse.

"I visited these places alone, and by the time I'd completed my cycles of extreme heat and cold, not only did I feel physically incredible, but I’d also met amazing people and felt a genuine sense of community," Miller told Spa Business magazine in an exclusive interview.

Recognising a gap in the UK for a similar concept, Miller saw an opportunity to create a space where connection and wellness intersect.

Having observed the lack of community focus first-hand in many boutique fitness and wellness offerings in London, he was motivated to design a space where people could come together as part of their wellness journey.

"I don’t think anyone in the UK has yet fully captured the communal aspect of wellness," he says. "At ARC, we’ve crafted a large, community-focused space with class-based, science-backed programming to enhance connection."

Miller's personal experience further shaped his vision. After an autoimmune diagnosis, he explored various wellness practices including contrast therapy alongside a range of nutritional approaches. After an 18-month journey, Miller's case was ruled a misdiagnosis which he says only deepened his appreciation for the power of holistic health.

Through his own transformation, Miller recognised the growing demand for a wellness environment that fosters both personal health and a strong sense of belonging.

A democratic approach to wellness
Unlike most other social wellness club businesses, ARC is breaking from the traditional membership model to ensure accessibility. Visitors will be able to choose between multi-class packages or one-off drop-in sessions.

“We want to keep things democratic, the benefits are so profound I want to make them available to all,” Miller explains.

The programming, developed by neuroscientist and former Othership facilitator Alanna Kit, will include guided contrast bathing classes tailored for energy boosts, relaxation, athletic recovery and dopamine resets.

On select evenings, ARC will also transform into a vibrant social space with DJs and events, offering an alternative space for nightlife.

Audio and multisensory elements will play a critical role in creating a rich and immersive customer journey.

Miller’s ambition is that ARC will stand out by leveraging White Rabbit’s hospitality expertise and deep understanding of the customer journey.

“Our goal is to reimagine the traditional spa experience,” he says, “offering a space where visitors feel supported and guided at every step, much like the personalised care you’d find in high-end hospitality settings.”

The future of ARC
While the focus remains firmly on perfecting the Canary Wharf location, the White Rabbit team is eyeing up other areas in London ripe for expansion.

“Ultimately, ARC will offer an alternative to alcohol-fueled social spaces, providing Londoners with a vibrant, health-focused community experience,” concludes Miller.


News
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16 Jul 2026
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The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences. The Six Principles for Responsible Retreats have been created to provide a shared reference ... More
12 Jul 2026
A new survey of international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry. The Therapist Wellbeing Report is based on responses from 159 ... More
16 Jul 2026
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026. The event will bring together companies seeking investment and investors looking for opportunities across ... More
09 Jul 2026
Wellness hotels generating less than US$1 million (€932,700, £785,200) – or 10 per cent of total revenue from wellness and leisure – recorded the strongest RevPAR and TRevPAR growth in 2025 across categories when compared ... More
08 Jul 2026
Robert Thurman, an expert on Tibetan Buddhism and the spiritual director of Menla Retreat and Dewa Spa in Woodstock, has died, aged 84. Thurman – also known for being father to actress Uma Thurman – ... More
10 Jul 2026
Fairmont Cheshire, The Mere, has opened today (10 July) near Knutsford in the north-west of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept. The Select Group, ... More
10 Jul 2026
Marriott International has partnered with Fitwel, a healthy building certification system that aims to optimise occupant health.  Marriott has become Fitwel’s first Enterprise Partner and the new healthy building solutions will be implemented across the ... More
10 Jul 2026
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter. The ten guiding principles form the foundation for people building, running and championing public sauna-bathing. The draft, which ... More
09 Jul 2026
Lefay Resorts, the portfolio of two luxury wellness properties in Italy, has added emotional dance classes and group cold plunge sessions in response to market demand for social connection.  The brand says it is encouraging ... More
     
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