Hydrafacial / Edge Systems Corporation
Hydrafacial / Edge Systems Corporation
Hydrafacial / Edge Systems Corporation
 
EMPLOYERS: POST A JOB
Free ezines & magazines
Jobs News Video Training Products Magazines Spa Business spa-kit Handbook What's on Advertise Subscribe
Catalogue gallery
More catalogues
Diary dates
Powered by leisurediary.com
20-21 Jun 2021
Las Vegas Convention Center, Las Vegas, United States
21-23 Jun 2021
Online,
22 Jun 2021
Worldwide,
24-24 Jun 2021
Vrtual,
01-04 Jul 2021
Expo Centre & Riviera di Rimini, Italy
25-26 Jul 2021
The Houghton Hotel, Johannesburg, South Africa
02-03 Aug 2021
The Woodlands Conference Centre, Wyboston, United Kingdom
09-13 Sep 2021
Fair District, Bologna, Italy
How can spas reimagine the future? Asks ISPA keynote Seth Mattison
By Katie Barnes 13 May 2021
Mattison's human-centric approach resonated with spa leaders
COVID-19 has presented our industry with a chance to reinvent itself, said thought leader Seth Mattison at ISPA's Stronger Together Summit.

Mattison, the founder of FutureSight Labs, helps leaders from organisations such as Johnson & Johnson, IBM and The Walt Disney Company prepare for the culture of the workplace years from now.

His human-centric approach to business resonated with spa leaders as he shared four strategies to help them confidently move forward following the pandemic.

"Find and activate the idea of self-compassion," he said, explaining that leaders need to take care of themselves before they can support others.

Part of his advice in this respect was to 'name the emotion'.

"In neuroscience, until you can articulate something, your brain disregards it," he says, "but those emotions don't just go away, they manifest themselves in stress and illness."

He also suggested that leaders find the time to 'reframe the story'. "You need to ask yourself 'what can I do now, that I couldn't do before'," he said. "What's your spa story, how can you reframe it and sell it to your team?"

Mattison's second strategy is to 'expand what's possible'.

He recommended spas take a wider lens to your business, looking at what might happen in three to five year's time and what's possible in the longer term.

If you do that "you can strategically position your business to take advantage of what's next," he said.

Think like a scientist was Mattison's third tip. Not by wearing a white coat and working in a lab, but by continually experimenting as spas start to operate again.

Businesses that come up with new idea after new idea and trial them are the ones that will evolve faster than the competition. "But don't let ego and pride get you stuck on one notion," he warned, adding that it's important to acknowledge what doesn't work so you can quickly move on.

His final piece of advice? "Mobilise the magic," he said, explaining that the magic isn't the spa business "it's you and your people and once you ignite your magic, that builds resilience in your team."

The best way to do this is to create community centred cultures where you have shared rituals and values that you check in on regularly so that people feel like they belong to something greater than themselves.

"You have the infinite power and capacity to do this," he concluded. "You wouldn't have been put into a position of leadership unless you had this inside you."


News
1 to 12 of 7832 news stories
20 Jun 2021
Global consortium of holistic hotels, resorts and retreats Healing Hotels of the World has unveiled a new certification to help its member hotels communicate their commitment to healing, not only through their holistic programming but ... More
19 Jun 2021
Sustainable Spa Association co-founder and former group head of spa for Aspria, Lucy Brialey has been appointed as chair of the Global Wellness Institute ’s (GWI) United Nation 's (UN) Sustainable Development Goals (SDGs) initiative. ... More
19 Jun 2021
Plans have been revealed to build the world's deepest pool in Cornwall, UK, which would house facilities serving the spaceflight, sports science and healthcare communities. The £150m project would see an aquatic centre, housing a ... More
18 Jun 2021
A brand new Finnish-inspired day spa called Vettä Nordic Spa is on track to open its doors in Ontario, Canada in September 2021. Realised by ISM Architects, the all-season destination will cover five and a ... More
17 Jun 2021
Holistic Greek destination spa Euphoria in Sparta has announced the launch of the Feel Alive retreat, designed to help guests recover from the trauma of living through a global pandemic for the past year. The ... More
17 Jun 2021
The board of directors overseeing Irish marine skincare and spa brand Voya has named Serina Sandhu as the brand's new head of global sales. Sandhu has worked in the cosmetics industry for 16 years, having ... More
16 Jun 2021
After three years’ development, international spa and wellness consultancy E77 Company has opened its purpose-built spa hotel for millennials in southern Lithuania. Spa Hotel Esé is located in the spa town of Birštonas known for ... More
15 Jun 2021
Industry event Spa Life UK has announced its 2021 conference at Wyboston Lakes Resort, Bedfordshire, has been rearranged for 2 – 3 August 2021. The Spa Life team made the decision following UK Prime Minister ... More
15 Jun 2021
Cloud-based spa and salon software supplier for the beauty, wellness, and fitness industries, Zenoti, has raised an additional US$80m (€66m, £56.7m) as an extension to its Series D funding round. The investment increases Zenoti’s valuation ... More
14 Jun 2021
Massage and wellness franchise Massage Heights is under new leadership with Susan Boresow stepping up as new president and CEO. Boresow will succeed company co-founder Shane Evans, who launched the company 17 years ago and ... More
11 Jun 2021
The Isle of Mull Hotel & Spa, part of Crerar Hotels, will reveal its all-new wellness facility called the Driftwood Spa on 5 July 2021. Located on the picturesque Isle of Mull in West Scotland, ... More
10 Jun 2021
Scotland’s capital city of Edinburgh has welcomed its second hair and beauty salon operating as a social enterprise – named Brave, Strong, Beautiful (BSB). BSB has been operating as a community interest company (CIC) since ... More
     
International SPA Association - iSPA
CzechTourism
Company Profile
Gharieni Group
Our products are made in Germany and designed with the utmost attention to quality and detail. [more]
 
MORE PROFILES
Featured Supplier
Iyashi Dôme sets industry standard for touchless infrared sauna technology
Iyashi Dôme has been an industry pioneer for 20 years and is responsible for creating the authentic Japanese long infrared sauna. ... more
Spa Life UK
Product news
Zero Waste sustainable amenity collection launched by Team Dr Joseph
Zero Waste sustainable amenity collection launched by Team Dr Joseph
The future of programming: CzechTourism to unveil new Long Covid recovery packages and treatments
The future of programming: CzechTourism to unveil new Long Covid recovery packages and treatments
Germaine De Capuccini develops patented formula for new brightening Vitamin C facial
Germaine De Capuccini develops patented formula for new brightening Vitamin C facial
111Skin makes Irish debut at Adare Manor with bespoke Rose Gold Renaissance facial
111Skin makes Irish debut at Adare Manor with bespoke Rose Gold Renaissance facial
HydraFacial: more than just a device
HydraFacial: more than just a device
Halotherapy Solutions launches new disability-friendly halotherapy unit
Halotherapy Solutions launches new disability-friendly halotherapy unit
Directory

 
JOBS
NEWS
VIDEO
TRAINING
PRODUCTS
MAGAZINE
 
SPA BUSINESS
SPA-KIT.NET
SPA BUSINESS HANDBOOK
SUBSCRIBE
ADVERTISE
FREE DIGITAL SUBSCRIPTIONS
CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2021



Hydrafacial / Edge Systems Corporation
Hydrafacial / Edge Systems Corporation
Hydrafacial / Edge Systems Corporation
Hydrafacial / Edge Systems Corporation
Jobs   News   Products   Magazine
NEWS
How can spas reimagine the future? Asks ISPA keynote Seth Mattison
POSTED 13 May 2021 . BY Katie Barnes
Mattison's human-centric approach resonated with spa leaders Credit: Seth Mattison, FutureSight Labs
You have the infinite power and capacity to do this. You wouldn't have been put into a position of leadership unless you had this inside you
– Seth Mattison, founder, FutureSight Labs
COVID-19 has presented our industry with a chance to reinvent itself, said thought leader Seth Mattison at ISPA's Stronger Together Summit.

Mattison, the founder of FutureSight Labs, helps leaders from organisations such as Johnson & Johnson, IBM and The Walt Disney Company prepare for the culture of the workplace years from now.

His human-centric approach to business resonated with spa leaders as he shared four strategies to help them confidently move forward following the pandemic.

"Find and activate the idea of self-compassion," he said, explaining that leaders need to take care of themselves before they can support others.

Part of his advice in this respect was to 'name the emotion'.

"In neuroscience, until you can articulate something, your brain disregards it," he says, "but those emotions don't just go away, they manifest themselves in stress and illness."

He also suggested that leaders find the time to 'reframe the story'. "You need to ask yourself 'what can I do now, that I couldn't do before'," he said. "What's your spa story, how can you reframe it and sell it to your team?"

Mattison's second strategy is to 'expand what's possible'.

He recommended spas take a wider lens to your business, looking at what might happen in three to five year's time and what's possible in the longer term.

If you do that "you can strategically position your business to take advantage of what's next," he said.

Think like a scientist was Mattison's third tip. Not by wearing a white coat and working in a lab, but by continually experimenting as spas start to operate again.

Businesses that come up with new idea after new idea and trial them are the ones that will evolve faster than the competition. "But don't let ego and pride get you stuck on one notion," he warned, adding that it's important to acknowledge what doesn't work so you can quickly move on.

His final piece of advice? "Mobilise the magic," he said, explaining that the magic isn't the spa business "it's you and your people and once you ignite your magic, that builds resilience in your team."

The best way to do this is to create community centred cultures where you have shared rituals and values that you check in on regularly so that people feel like they belong to something greater than themselves.

"You have the infinite power and capacity to do this," he concluded. "You wouldn't have been put into a position of leadership unless you had this inside you."
RELATED STORIES
Study: ISPA’s latest research shows signs of hope for US spa industry's recovery


The International Spa Association (ISPA) has revealed its annual five key spa industry financial indicators from its 2021 US Spa Industry Study – known as the Big Five – during its Stronger Together Summit.
Patrick Huey and Lynne McNees share top highlights from ISPA summit


Throughout the pandemic, the International Spa Association (ISPA) has championed the strength of the spa community and strived to support, inform and inspire the industry as it grapples with the new challenges of operating in a COVID-19 landscape.
MORE NEWS
Healing Hotels' new certification provides ‘source of trust and reassurance for health-conscious travellers’
Global consortium of holistic hotels, resorts and retreats Healing Hotels of the World has unveiled a new certification to help its member hotels communicate their commitment to healing, not only through their holistic programming but also by conforming to COVID safety regulations.
GWI refreshes UN Sustainable Development Goals initiative with new leadership appointments
Sustainable Spa Association co-founder and former group head of spa for Aspria, Lucy Brialey has been appointed as chair of the Global Wellness Institute’s United Nations Sustainable Development Goals initiative.
Plans revealed to build world's deepest pool, Blue Abyss, in the UK
Plans have been revealed to build the world's deepest pool in Cornwall, UK.
Authentic Finnish-inspired Nordic Spa opening north of Toronto in Q3 2021
A brand new Finnish-inspired day spa called Vettä Nordic Spa is on track to open its doors in Ontario, Canada in September 2021.
Euphoria launches programming to help guests heal and process trauma from living in a pandemic era
Holistic Greek destination spa Euphoria in Sparta has announced the launch of the Feel Alive retreat, designed to help guests recover from the trauma of living through a global pandemic for the past year.
Voya appoints Serina Sandhu head of global sales to execute strategic growth plan
The board of directors at Irish marine skincare and spa brand Voya has named Serina Sandhu as the brand's new head of global sales.
+ More news   
 
COMPANY PROFILES
Barr + Wray Ltd

Being able to create award-winning spas, offering a full interior design package and a technical a [more...]
+ More profiles  
VIDEO GALLERY

PENDEX | Simply Ingenious
It trains humans better than humans train humans. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

20-21 Jun 2021

International Esthetics, Cosmetics & Spa Conference

Las Vegas Convention Center, Las Vegas, United States
21-23 Jun 2021

World Spa & Wellness Asia Online Conference

Online,
+ More diary  
 


CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2021

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS