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Jamie Pagan joins Wildsmith Skin as head of spa and wellbeing development
By Megan Whitby 08 Jan 2025
Pagan will leverage his 30+ years of global industry experience in the new role Credit: Wildsmith Skin
Jamie Pagan is stepping into a new role as head of spa and wellbeing development at Wildsmith Skin
Pagan will leverage his 30+ years of global industry experience to expand and enhance the brand's wellbeing offering
His background includes spa and wellness leadership roles at Gleneagles, ESPA and Mandarin Oriental, where he contributed to spa launches, operations and strategic growth
Pagan most recently served as area director of spa and wellness for Mandarin Oriental Hotel Group in London
English spa and wellbeing brand Wildsmith Skin has appointed seasoned industry veteran Jamie Pagan to its senior leadership team. Pagan brings more than three decades of experience in the global spa and wellness sector to the role and will focus on expanding and enhancing the botany-inspired brand’s wellbeing offerings worldwide.

His career began at the iconic Scottish country estate and hotel Gleneagles, where he managed the Country Club and later oversaw the launch of its award-winning spa. Pagan subsequently joined ESPA’s international consultancy team, working with hospitality brands including Ritz-Carlton, Leela Group, Fairmont and Corinthia, contributing to financial planning, pre-opening preparations and operational management.

Following his tenure at ESPA, Pagan took on the role of spa director at The Grove before moving to Mandarin Oriental Hyde Park, where he was involved in the 2019 spa relaunch. He later held senior roles at Mandarin Oriental Hotel Group, including senior spa director and most recently, area director of spa and wellness, supporting spa operations across Europe and overseeing the operator's two London spa locations.

In addition to his operational roles, Pagan is a board member of the UK Spa Association, where he helps support and guide the wellness industry.

"Jamie's industry reputation goes before him and we’re delighted to welcome him to Wildsmith,” said Katherine Pye, Wildsmith GM.

"His arrival comes at a pivotal time as we focus on the development of our wellbeing offering and I have no doubt that his strategic insight and expertise will be invaluable in helping build our reputation for delivering wellbeing experiences that go beyond the treatment room.”

Pagan commented: "This new chapter allows me to align my passion for holistic health, luxury wellness and transformative experiences with a brand renowned for its innovative approach to wellbeing.

“I look forward to collaborating with an incredible team to create spaces and experiences that nurture mind, body and soul. Here's to growth, connection, and making a meaningful impact in the world of wellness."

More about Wildsmith Skin
Inspired by trees' natural ability to adapt and renew, Wildsmith develops products using targeted delivery systems that transport active ingredients into specific skin layers at the most effective time of day. The results-focused brand is rooted in science and tests its formulations through clinical and consumer trials.

Wildsmith’s professional spa treatments are crafted to work in harmony with the body’s natural circadian rhythms. Each ritual is tailored with carefully selected essential oil blends and massage techniques that adapt to the time of day, promoting balance and rejuvenation.

The brand's flagship spa is located at Heckfield Place, a boutique English countryside hotel located in Hampshire, UK. Called The Bothy by Wildsmith, the spa is nestled beyond a secret door in the estate’s historic walled garden and offers serene views of the surrounding countryside, reflecting the brand’s commitment to nature-inspired wellness.


News
1 to 12 of 9512 news stories
14 Jul 2026
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14 Jul 2026
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives. The resulting report, which ... More
14 Jul 2026
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences. The Six Principles for Responsible Retreats have been created to provide a shared reference ... More
12 Jul 2026
A new survey of international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry. The Therapist Wellbeing Report is based on responses from 159 ... More
09 Jul 2026
Wellness hotels generating less than US$1 million (€932,700, £785,200) – or 10 per cent of total revenue from wellness and leisure – recorded the strongest RevPAR and TRevPAR growth in 2025 across categories when compared ... More
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Robert Thurman, an expert on Tibetan Buddhism and the spiritual director of Menla Retreat and Dewa Spa in Woodstock, has died, aged 84. Thurman – also known for being father to actress Uma Thurman – ... More
10 Jul 2026
Fairmont Cheshire, The Mere, has opened today (10 July) near Knutsford in the north-west of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept. The Select Group, ... More
10 Jul 2026
Marriott International has partnered with Fitwel, a healthy building certification system that aims to optimise occupant health.  Marriott has become Fitwel’s first Enterprise Partner and the new healthy building solutions will be implemented across the ... More
10 Jul 2026
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter. The ten guiding principles form the foundation for people building, running and championing public sauna-bathing. The draft, which ... More
09 Jul 2026
Lefay Resorts, the portfolio of two luxury wellness properties in Italy, has added emotional dance classes and group cold plunge sessions in response to market demand for social connection.  The brand says it is encouraging ... More
03 Jul 2026
Preidlhof Luxury DolceVita Resort, the destination resort and spa in Naturno, South Tyrol in Italy, will reveal a new spa in February 2027, designed by wellness expert and consultant Patrizia Bortolin. Bortolin has been the ... More
10 Jul 2026
Anna Bjurstam – who left her role as Wellness Pioneer at Six Senses Hotels and Resorts at the end of June – has launched a new wellness, longevity and 'consciousness consultancy' called Wahayla. Bjurstam is ... More
     
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International SPA Association - iSPA
International SPA Association - iSPA
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