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Jeremy McCarthy: 2024 marked watershed moment for wellness in hospitality
By Megan Whitby 24 Dec 2024
McCarthy has worked in the wellness industry for over 30 years. As group director of leisure, spa and wellness for Mandarin Oriental, he oversees facilities at 40 luxury hotels globally Credit: Mandarin Oriental Hotel Group
Hospitality hit a new peak in wellness innovation says Jeremy McCarthy, group director of leisure, spa and wellness at Mandarin Oriental
Wellness is now essential in high-end hotels, not just an add-on
Major expansions, new wellness hotels and longevity retreats emerged throughout 2024 – generating a strong sense of momentum for 2025
McCarthy believes 2024 has set the stage for rapid, limitless wellness innovation going ahead
For three decades, the wellness trend in hospitality has been gradually gaining momentum. Yet, according to Jeremy McCarthy – group director of leisure, spa and wellness at Mandarin Oriental – the industry shattered an “atmospheric ceiling” in 2024, reaching new heights of innovation and integration.

In his latest column for Spa Business, McCarthy reflects on a transformative year that has embedded wellness at the heart of hospitality. He describes 2024 as a pivotal moment that has set the stage for even greater advancements in 2025.

“While wellness has been a simmering macro trend for over a decade, I’ve never witnessed such a tangible leap forward in a single year,” McCarthy explains. “It’s as if the hospitality industry is reinventing itself in a virtual explosion of new wellness concepts and innovations.”

A three-decade evolution
Reflecting on his career, McCarthy acknowledges how far the industry has come.

“In the early years, I often found myself convincing owners, developers and hoteliers that spas were worth the investment,” he recalls. “The return on investment was difficult to quantify and spas were seen as costly to build and operate.

“But over time, something remarkable happened. Through a Darwinian process of evolution, hotels with spas consistently outperformed those without.

“Owners begrudgingly began to see their value, and today, spas are essential in any high-end hotel, commanding prominent positions onsite.”

Now, wellness is not just an add-on but a defining pillar of luxury hospitality. “It’s almost impossible to find a luxury hospitality brand that doesn’t prioritise wellness as a core component of its identity,” McCarthy notes.

Meteor shower of wellness
For McCarthy, 2024 marked a watershed moment – a “meteor shower of wellness cascading down on luxury travellers.”

He highlights a surge of groundbreaking initiatives:
• Clinique La Prairie expanded to Dubai and China and unveiled plans for 50 global locations.
• Kerzner International launched SIRO, a fitness and recovery-focused hotel brand, with aspirations for 100 properties.
• Canyon Ranch unveiled Longevity8, a four-day retreat costing US$20,000, designed to provide a personalised roadmap to extended life.
• SBE introduced The Estate, a luxury hotel concept centred on longevity.
• Mandarin Oriental announced it's working behind the scenes on its Wellness 2.0 initiative, a guest-centric approach that integrates physical, emotional, spiritual, and medical wellness.

“This year feels like we’ve broken through into a new space where the rules of gravity no longer apply,” McCarthy says. “How fast will we accelerate? How far will we go? Nobody knows. But in 2024, the year of wellness, the possibilities have expanded exponentially.”


News
1 to 12 of 9514 news stories
16 Jul 2026
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand. Walsh ... More
14 Jul 2026
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark. Organised by the International Massage Association (IMA), the ninth edition of this tournament saw the highest number of participants ... More
14 Jul 2026
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives. The resulting report, which ... More
14 Jul 2026
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences. The Six Principles for Responsible Retreats have been created to provide a shared reference ... More
12 Jul 2026
A new survey of international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry. The Therapist Wellbeing Report is based on responses from 159 ... More
16 Jul 2026
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026. The event will bring together companies seeking investment and investors looking for opportunities across ... More
09 Jul 2026
Wellness hotels generating less than US$1 million (€932,700, £785,200) – or 10 per cent of total revenue from wellness and leisure – recorded the strongest RevPAR and TRevPAR growth in 2025 across categories when compared ... More
08 Jul 2026
Robert Thurman, an expert on Tibetan Buddhism and the spiritual director of Menla Retreat and Dewa Spa in Woodstock, has died, aged 84. Thurman – also known for being father to actress Uma Thurman – ... More
10 Jul 2026
Fairmont Cheshire, The Mere, has opened today (10 July) near Knutsford in the north-west of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept. The Select Group, ... More
10 Jul 2026
Marriott International has partnered with Fitwel, a healthy building certification system that aims to optimise occupant health.  Marriott has become Fitwel’s first Enterprise Partner and the new healthy building solutions will be implemented across the ... More
10 Jul 2026
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter. The ten guiding principles form the foundation for people building, running and championing public sauna-bathing. The draft, which ... More
09 Jul 2026
Lefay Resorts, the portfolio of two luxury wellness properties in Italy, has added emotional dance classes and group cold plunge sessions in response to market demand for social connection.  The brand says it is encouraging ... More
     
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International SPA Association - iSPA
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