08-08 May 2024
Hotel Melià ,
Milano ,
Italy
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10-12 May 2024
China Import & Export Fair Complex,
Guangzhou,
China
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13-16 May 2024
Conrad Chia Laguna Sardinia ,
Italy
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14 May 2024
JPMorgan Chase Headquarters,
New York City,
United States
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18-22 May 2024
The Ravenala Attitude Hotel,
Mauritius
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23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais),
Wiesbaden,
Germany
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30-30 May 2024
Four Seasons Hotel George V,
Paris,
France
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30 May - 02 Jun 2024
Rimini Exhibition Center,
Rimini,
Italy
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Michael Wallace launches book ‘to inspire next generation of spa managers’ |
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By Megan Whitby 12 Jun 2020 |
The book features advice and opinions from over 50 international spa CEOs, managers, consultants, doctors, journalists and trainers
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Industry figure and medical spa and hot spring specialist consultant, Michael Wallace, has co-authored and launched a book called "The Spa Manager's Essential Guide".
With 20 years’ experience in operational management in the spa and fitness industry, Wallace co-wrote the book with Melanie Smith, associate professor at Budapest Metropolitan University, Hungary, and an international health tourism researcher, consultant and speaker.
According to Wallace: “This book contains all the basic day-to-day information on how to run a wellness, beauty or thermal spa operation successfully, it focuses on those areas that industry leaders have identified as critical and missing in today’s spa leaders.”
Wallace and Smith have included a range of topics such as customer care, leadership, selling and marketing a spa effectively, finance and quality management, as well as health and safety, treatments, challenges and trends, mineral and thermal springs, experience design and developing spa concepts.
The 12-chapter book features advice and opinions from over 50 international spa CEOs, managers, consultants, doctors, journalists and trainers and has been endorsed by the European Spa Association.
“We were inspired to write the book as there are no other textbooks on the market that combine both product knowledge and operational management essentials (based on hands-on experience) in one book,” he explained.
“We hope it will not only help lift the spa and wellness industry standards but also inspire the next generation of spa managers.
“This is an excellent core text for all students on spa management education programmes, as well as for existing and aspiring spa managers and professionals in the industry.”
Wallace previously worked as group spa director for Danubius Hotels Group for 18 years until he left to focus on consultancy work and founded Michael Wallace Consulting which specialises in hot springs and medical spa consultancy services.
During his tenure at Danubius, Wallace oversaw 20 spas in Hungary, the Czech Republic, Slovakia and Romania, ranging in size from 2,000sq m (21,528sq ft) to 10,000sqm (107,639sq ft) and delivering more than two million treatments per year.
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News |
1 to 12 of 8708 news stories |
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03 May 2024
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03 May 2024
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01 May 2024
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27 Apr 2024
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25 Apr 2024
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and Saudi Arabia, following the launch of the inaugural Siro property in Dubai this February. Designed to offer guests a holistic ... More
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24 Apr 2024
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone with a record-breaking revenue of US$21.3 billion in 2023, surpassing the previous high of US$20.1 billion in 2022. This data stems from ... More
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24 Apr 2024
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to sustained increases in activity, according to new research. Researchers found that even a simple daily reminder encouraged people to move ... More
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24 Apr 2024
Spa and wellness veteran Shannon Malave has been named spa director at iconic US spa destination Mohonk Mountain House. Based in New York’s verdant Hudson Valley and founded in 1869, Mohonk is a historic Victorian ... More
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23 Apr 2024
Six Senses Kyoto opens its doors today, marking the eco-luxury hotel and spa operator’s entry into Japan and a new addition to its urban collection. Situated in the historic Higashiyama district, the 81-key hotel is ... More
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23 Apr 2024
The UAE’s first-ever Dior Spa has officially launched at The Lana, Dubai – the Dorchester Collection’s debut property in the Middle East. Bathed in natural daylight on the hotel’s 29th floor, Dior Spa The Lana ... More
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22 Apr 2024
The Sacred River Spa at Four Seasons Resort Bali at Sayan will reopen later this year with an all-new design plus enhanced treatments and experiences inspired by its river valley home. Nestled amid rich tropical ... More
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18 Apr 2024
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing it at US$1.8 trillion. According to the organisation's recent report – called The Global Wellness Economy: United States – the ... More
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Aquaform |
With thirty years of experience, Aquaform presents a diverse array of water wellness experiences.
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