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10-12 Sep 2026
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18-20 Sep 2026
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22-23 Sep 2026
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Waldorf Astoria expands 'Live Unforgettable' campaign with bespoke services
By Lauren Heath-Jones 07 Jan 2019
The services, called Jet Lag Guru and Book Master, form part of the brand's 'Live Unforgettable' campaign and were created in response to traveller demand for bespoke experiences
Waldorf Astoria Hotels & Resorts is set to debut two new concierge services at its properties across the Middle East and Europe.

The services - Jet Lag Guru and Book Master - form part of the brand's 'Live Unforgettable' campaign and were created in response to traveller demand for luxurious bespoke experiences.

Jet Lag Guru, designed for weary travellers, enables guests to book one-to-one consultations with an on-site travel expert or 'Jet Lag Guru', who will advise guests on the best ways to treat symptoms of long-haul travel so they can make the most of their stay.

Guests will also be able to experience a range of treatments and rituals targeting jet lag, including Aromatherapy Associates' Jet Lag Cure at the Waldorf Astoria Rome Cavalieri.

At the Trianon Palace Versailles, guests can partake in a 'restore your energy' detox lunch and a Spa Guerlain Deep Muscular massage.

Meanwhile, the Waldorf Astoria Ras Al Khaimah is offering 'night time tea' and a bath drawn by the hotel's 'Bath Master', and the Waldorf Astoria Dubai Palm Jumeirah is offering the Neom Tranquility Bath, which features a soothing blend of nineteen pure essential oils, including English lavender and jasmine, to aid relaxation.

The Book Master service, available at the Waldorf Astoria Jerusalem, the Waldorf Astoria Amsterdam and Waldorf Astoria Edinburgh - The Caledonian, will provide personalised book suggestions based on guest's interests, as well as recommend the best local bookshops and even arrange for specified books to be placed in the guests' rooms on request.

Dino Michael, global head of Waldorf Astoria Hotels & Resorts, said: "For today's luxury travellers, providing personalised and tailored services is key to delivering truly unforgettable experiences."


News
1 to 12 of 9512 news stories
14 Jul 2026
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark. Organised by the International Massage Association (IMA), the ninth edition of this tournament saw the highest number of participants ... More
14 Jul 2026
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives. The resulting report, which ... More
14 Jul 2026
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences. The Six Principles for Responsible Retreats have been created to provide a shared reference ... More
12 Jul 2026
A new survey of international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry. The Therapist Wellbeing Report is based on responses from 159 ... More
09 Jul 2026
Wellness hotels generating less than US$1 million (€932,700, £785,200) – or 10 per cent of total revenue from wellness and leisure – recorded the strongest RevPAR and TRevPAR growth in 2025 across categories when compared ... More
08 Jul 2026
Robert Thurman, an expert on Tibetan Buddhism and the spiritual director of Menla Retreat and Dewa Spa in Woodstock, has died, aged 84. Thurman – also known for being father to actress Uma Thurman – ... More
10 Jul 2026
Fairmont Cheshire, The Mere, has opened today (10 July) near Knutsford in the north-west of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept. The Select Group, ... More
10 Jul 2026
Marriott International has partnered with Fitwel, a healthy building certification system that aims to optimise occupant health.  Marriott has become Fitwel’s first Enterprise Partner and the new healthy building solutions will be implemented across the ... More
10 Jul 2026
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter. The ten guiding principles form the foundation for people building, running and championing public sauna-bathing. The draft, which ... More
09 Jul 2026
Lefay Resorts, the portfolio of two luxury wellness properties in Italy, has added emotional dance classes and group cold plunge sessions in response to market demand for social connection.  The brand says it is encouraging ... More
03 Jul 2026
Preidlhof Luxury DolceVita Resort, the destination resort and spa in Naturno, South Tyrol in Italy, will reveal a new spa in February 2027, designed by wellness expert and consultant Patrizia Bortolin. Bortolin has been the ... More
10 Jul 2026
Anna Bjurstam – who left her role as Wellness Pioneer at Six Senses Hotels and Resorts at the end of June – has launched a new wellness, longevity and 'consciousness consultancy' called Wahayla. Bjurstam is ... More
     
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International SPA Association - iSPA
International SPA Association - iSPA
International SPA Association - iSPA
International SPA Association - iSPA
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