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Welsh coastal hotel The Quay unveils new-look spa after £1m makeover
By Megan Whitby 04 Jun 2024
The spa is illuminated with gentle, blue-toned lighting to reflect the spa's waterside location Credit: The Quay Hotel & Spa
The Quay Hotel & Spa in North Wales has invested £1 million (€1.2 million, US$1.3 million) adding new thermal facilities to its coastal-inspired spa
Updated features include a thermal suite with a halotherapy aromatherapy room, an infrared sauna, a Finnish sauna and an aromatherapy steam room
The spa is partnered with Welsh-based skincare and spa brand Oskia and cloud-based software provider Trybe
The Quay appointed Dale Sauna and Pro Build to help realise the new facilities
North Wales’ four-star The Quay Hotel & Spa in the Deganwy Marina in Conwy has invested £1 million (€1.2 million, US$1.3 million) refreshing its 580sq m destination spa with new wellness facilities.

Inspired by its waterside location, the spa is designed to offer a recovery-focused sanctuary for those who have explored local areas of outstanding natural beauty, including the nearby national park of Snowdonia.

With the help of Dale Sauna and Pro Build, the spa has been updated with a thermal suite comprising a halotherapy aromatherapy room, an infrared sauna, a traditional Finnish sauna and an aromatherapy steamroom.

The new thermal area is anchored by a large swimming pool and adjoining vitality pool, in addition to a large experience shower and foot bath area. This space is complemented by day beds, heated loungers and gentle, blue-toned lighting to reference the spa's coastal setting.

There are also eight new treatment rooms, where guests can enjoy face and body treatments supplied by spa and skincare brand Oskia which manufactures its products in the rolling hills of Wales.

Guests are encouraged to unwind pre- and post-treatment in the spa’s relaxation room – located next door to the brand new spa café – which offers a tranquil environment with rose-hued twinkling lights and cosy seating.

Thanks to the new spa, the hotel has recruited a further two leisure staff members as well as taking on two spa apprentices, a side of the business the team is keen to work on to give young, local people the opportunity to grow their career in hospitality and spa.

The spa is working with cloud-based software provider Trybe as its booking system for treatment and spa use.

Brid Adams,The Quay Hotel & Spa’s GM, says: “With the addition of the new spa, the resort offers a complete experience for our guests – a place to unwind, relax, take a break from the world and enjoy a luxury spa experience. And what better way to complete the day than watching a glistening sunset with a spectacular view of Conwy Castle.”


News
1 to 12 of 9514 news stories
16 Jul 2026
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand. Walsh ... More
14 Jul 2026
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark. Organised by the International Massage Association (IMA), the ninth edition of this tournament saw the highest number of participants ... More
14 Jul 2026
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives. The resulting report, which ... More
14 Jul 2026
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences. The Six Principles for Responsible Retreats have been created to provide a shared reference ... More
12 Jul 2026
A new survey of international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry. The Therapist Wellbeing Report is based on responses from 159 ... More
16 Jul 2026
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026. The event will bring together companies seeking investment and investors looking for opportunities across ... More
09 Jul 2026
Wellness hotels generating less than US$1 million (€932,700, £785,200) – or 10 per cent of total revenue from wellness and leisure – recorded the strongest RevPAR and TRevPAR growth in 2025 across categories when compared ... More
08 Jul 2026
Robert Thurman, an expert on Tibetan Buddhism and the spiritual director of Menla Retreat and Dewa Spa in Woodstock, has died, aged 84. Thurman – also known for being father to actress Uma Thurman – ... More
10 Jul 2026
Fairmont Cheshire, The Mere, has opened today (10 July) near Knutsford in the north-west of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept. The Select Group, ... More
10 Jul 2026
Marriott International has partnered with Fitwel, a healthy building certification system that aims to optimise occupant health.  Marriott has become Fitwel’s first Enterprise Partner and the new healthy building solutions will be implemented across the ... More
10 Jul 2026
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter. The ten guiding principles form the foundation for people building, running and championing public sauna-bathing. The draft, which ... More
09 Jul 2026
Lefay Resorts, the portfolio of two luxury wellness properties in Italy, has added emotional dance classes and group cold plunge sessions in response to market demand for social connection.  The brand says it is encouraging ... More
     
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International SPA Association - iSPA
International SPA Association - iSPA
International SPA Association - iSPA
International SPA Association - iSPA
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