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Product news
1 to 12 of 2515 news stories
Book4Time invests in data team and makes new appointments to increase market leadership position
By Megan Whitby 18 Sep 2020
In August, the company announced one of its largest multi-channel platform upgrades to the product Credit: Book4Time
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.

Last month, the company announced one of its largest multi-channel platform upgrades to the product, including the launch of features such as:

  • A multi-location, multi-currency KPI reporting and self-service business intelligence solution that helps customers get real-time global insights into their businesses

  • An end-to-end contactless guest experience that allows users to book appointments online or on their mobile device, complete digital health questionnaires and waiver forms pre-treatment and check out on their mobile device without having to visit the front desk

  • A major User Interface (UI) upgrade to further enhance the ease of use of the product for both businesses and their customers


With continued product innovation and investments in sales, marketing and customer success, Book4Time has seen consistent growth with new business in ASIAPAC, EMEA and North America.
Hotels and resorts look to move technology above property into the cloud and offer their guests contactless solutions and gain real-time insights to their business.

In the last five months (April - August), Book4Time has continued to experience further growth in its strategic accounts including Marriott, Hilton, Hyatt, Four Seasons, Accor and Montage, and has been able to add 35 new accounts, including some high profile net new competitive replacement MSAs.

"In a time when many of our competitors are downsizing, putting a halt or slowing new feature development and reducing support levels, we've continued to innovate,” said Roger Sholanki, founder and CEO of Book4Time.

“We’ve launched new features and invested in customer success, training and support to help our clients prepare for reopening in this environment."

Notably, the business recently:
  • Hired Cynthia Connelly, formerly an executive director of Integration and New Openings at Accor as its VP of Customer Success to bolster its industry-leading NPS scores and retention rates

  • Appointed Tom Kavouras, formerly co-founder of PharmaBI, as its chief data officer to build out enterprise reporting and analytics capabilities

  • Formed a strategic partnerships arm to deepen and develop its hospitality technology integration ecosystem that includes partnerships with PMS incumbents like Oracle and Infor as well as emerging vendors like Mews.


"These functions are integral to our success as we move into the last quarter of Q4. Our customers have the highest standards and expectations and we're continuing to invest to increase our market leadership position," concluded Sholanki.


Product news
1 to 12 of 2515 news stories
02 Jun 2023
Sustainable spa and skincare brand Comfort Zone has refreshed its Hydramemory collection to restore and maintain hydration and combat changes in the microclimate to prevent dryness. The B Corp brand’s new vegan range includes a ... More
31 May 2023
Ayurvedic spa and wellness brand Mauli Rituals has launched four new treatments centred around female wellbeing at The Bulgari Spa London in Knightsbridge. Featuring dosha-specific sound therapies, the treatments are curated by four female wellness ... More
30 May 2023
Antoine Lamarche has been promoted to CEO of the Multaler Group, parent company of family-owned French skincare and spa brand Yon-Ka Paris. Previously general manager of Yon-Ka Paris USA, Lamarche has joined Multaler’s senior leadership ... More
25 May 2023
Halotherapy supplier Salt Chamber has unveiled a flexible new salt therapy wellness experience called The Wellness Suite. Launched at the 2023 ISPA Conference and Expo in Vegas, The Wellness Suite is fitted with a SALT ... More
24 May 2023
The Spa Life UK Convention – the UK's leading networking and business development event for spa and wellness professionals – is back this year with a renewed focus on resilience and reinvention. With a groundswell ... More
24 May 2023
Oliver Cahill, managing director of Premier Software part of Journey Hospitality, is well-versed in assisting spa operators world-over. As spa professionals and clients tackle the current cost of living crisis, we ask Oliver his supportive ... More
24 May 2023
Biologique Recherche was founded by a family of passionate skincare experts. Today, it is managed by Rupert Schmid and Pierre-Louis Delapalme, while Philippe Allouche, son of founders Yvan and Josette Allouche, leads the Research & ... More
23 May 2023
UK-based hotel and spa textiles supplier BC SoftWear has introduced a new ultra luxury range of spa linens and robes. The SupremeSoft Deluxe and Pure Spa Deluxe ranges will include extra-large treatment towels with or ... More
23 May 2023
Yon-Ka ’s Vital Defense Multi-Protection Mist is a revolutionary product that offers complete protection for the skin against pollution and various light rays – the two leading causes of premature ageing and skin issues. The ... More
22 May 2023
The Lodge at Woodloch is a five-star, adults-only destination spa resort located in the Poconos in Pennsylvania, on the east coast of the United States. It’s considered one of the top destination spas in the ... More
19 May 2023
RKF Luxury Linen is a French textile company specialising in the design of premium branded linen for luxury hotels, spas and beauty institutes. While RKF has long been a leader in the development of technology-driven ... More
19 May 2023
Italian skincare specialist Pietro Simone has launched a new menu at his House of Pietro Simone in Soho, New York, and his London clinic at the boutique Mayfair hotel Flemings. With an education-first approach, the ... More
     
Elemental Herbology
Company Profile
Spa Vision
Spa Vision has a full service offering, specifically catering for the luxury spa and wellness [more]
 
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Introducing Living Earth Crafts' new Conforma Lux™ Adaptive Chest Comfort System
The spa industry’s most renowned manufacturer of premium spa equipment Living Earth Crafts is proud to introduce the Conforma Lux™ Adaptive Chest Comfort System, a new optional feature for its award-winning treatment tables. ... more
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Hadi Teherani-designed alpine nature spa opens at Hotel Krallerhof in Austria #spa #wellness #design #architecture #Austria #Leogang #aplineliving #alpinewellness
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Living Earth Crafts
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PRODUCT NEWS
Book4Time invests in data team and makes new appointments to increase market leadership position
18 Sep 2020 . BY Megan Whitby
In August, the company announced one of its largest multi-channel platform upgrades to the product / Book4Time
In a time when many of our competitors are downsizing, putting a halt or slowing new feature development and reducing support levels, we've continued to innovate
– Roger Sholanki
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.

Last month, the company announced one of its largest multi-channel platform upgrades to the product, including the launch of features such as:

  • A multi-location, multi-currency KPI reporting and self-service business intelligence solution that helps customers get real-time global insights into their businesses

  • An end-to-end contactless guest experience that allows users to book appointments online or on their mobile device, complete digital health questionnaires and waiver forms pre-treatment and check out on their mobile device without having to visit the front desk

  • A major User Interface (UI) upgrade to further enhance the ease of use of the product for both businesses and their customers


With continued product innovation and investments in sales, marketing and customer success, Book4Time has seen consistent growth with new business in ASIAPAC, EMEA and North America.
Hotels and resorts look to move technology above property into the cloud and offer their guests contactless solutions and gain real-time insights to their business.

In the last five months (April - August), Book4Time has continued to experience further growth in its strategic accounts including Marriott, Hilton, Hyatt, Four Seasons, Accor and Montage, and has been able to add 35 new accounts, including some high profile net new competitive replacement MSAs.

"In a time when many of our competitors are downsizing, putting a halt or slowing new feature development and reducing support levels, we've continued to innovate,” said Roger Sholanki, founder and CEO of Book4Time.

“We’ve launched new features and invested in customer success, training and support to help our clients prepare for reopening in this environment."

Notably, the business recently:
  • Hired Cynthia Connelly, formerly an executive director of Integration and New Openings at Accor as its VP of Customer Success to bolster its industry-leading NPS scores and retention rates

  • Appointed Tom Kavouras, formerly co-founder of PharmaBI, as its chief data officer to build out enterprise reporting and analytics capabilities

  • Formed a strategic partnerships arm to deepen and develop its hospitality technology integration ecosystem that includes partnerships with PMS incumbents like Oracle and Infor as well as emerging vendors like Mews.


"These functions are integral to our success as we move into the last quarter of Q4. Our customers have the highest standards and expectations and we're continuing to invest to increase our market leadership position," concluded Sholanki.
PRODUCT NEWS
Comfort Zone introduces new and improved Hydramemory line following reformulation
Sustainable spa and skincare brand Comfort Zone has refreshed its Hydramemory collection to restore and maintain hydration and combat changes in the microclimate to prevent dryness.
Bulgari Spa London partners with Mauli Rituals to launch new sound therapy rituals
Ayurvedic spa and wellness brand Mauli Rituals has launched four new treatments centred around female wellbeing at The Bulgari Spa London in Knightsbridge.
Antoine Lamarche named CEO of Multaler Group, parent company of Yon-Ka Paris
Antoine Lamarche has been promoted to CEO of the Multaler Group, parent company of family- owned French skincare and spa brand Yon-Ka Paris.
Salt Chamber launches The Wellness Suite at ISPA 2023
Halotherapy supplier Salt Chamber has unveiled a flexible new salt therapy wellness experience called The Wellness Suite.
BC SoftWear unveils new premium range following boom in demand for luxury spa textiles
UK-based hotel and spa textiles supplier BC SoftWear has introduced a new ultra luxury range of spa linens and robes.
New treatment menu launches at Pietro Simone’s New York and London clinics
Italian skincare specialist Pietro Simone has launched a new menu at his House of Pietro Simone in Soho, New York, and his London clinic at the boutique Mayfair hotel Flemings.
New spa software Agilysys Spa launches at 2023 ISPA Conference
Agilysys Spa is a next-era cloud-native spa solution featuring capabilities that equip spa operators to continuously optimise how they accept and manage reservations based on financial outcomes as well as guest and staff satisfaction.
Swissline introduces pro-ageing Décolleté and Bust Beautifying Serum
The neck and décolletagé are often considered areas on the body where signs of ageing show sooner than others due to thinner skin, fewer oil-producing glands and regular exposure to the sun.
Starpool develops Zerobody Cryo as alternative to cryotherapy
Italian wellness supplier Starpool has unveiled the Zerobody Cryo device to deliver comfortable cold therapy for spa, wellness and sports facilities.
ISPA, We Work Well and Canyon Ranch co-host charity hike in aid of Leukemia & Lymphoma Society
On 8 May, members of the spa community headed to the 2023 ISPA Conference and Expo in Las Vegas came together to take part in a pre-event charity hike.
Phytomer grows organic Cyfolia range with duo of pro-ageing products
French marine skincare brand Phytomer has expanded its organic Cyfolia range with two new products; Cyfolia Youth and Cyfolia Contour.
SpaSoft announces Erica Mullery as president
Spa and activity management software provider SpaSoft has appointed Erica Mullery as its new president.
+ More products   
 
COMPANY PROFILES
J Grabner GmbH

Motivated by his lifelong passion for wood, Josef Grabner founded J Grabner in 2002 as a wood vene [more...]
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11-14 Jun 2023

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Le Meridien Lav, Split, Croatia
12-15 Jun 2023

World Fitness & Wellness Summit

Raffles City Convention Centre, Singapore
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