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Product news
1 to 12 of 2336 news stories
Book4Time saves time and simplifies complex operations for Awana Spa at Resorts World Las Vegas
By Megan Whitby 24 May 2022
The spa is anchored by a deep social philosophy and is inspired by European and Eastern healing rituals Credit: Resorts World Las Vegas
Las Vegas’ vast new integrated mega-resort called Resorts World Las Vegas recently launched its 26,000sq ft wellness facility called Awana Spa & Wellness.

Complete with personalised treatments, immersive facilities and approachable wellness offerings, the modern, yet warm, space draws on the principles of the golden ratio with rounded rooms, curved walls and well-thought-out designs to promote a transformative and holistic experience.

Jennifer Lynn was appointed to helm operations as spa director at Resorts World Las Vegas. An inspiring spa and wellness leader with 25 years of experience in luxury brand development and a passion for hospitality, luxury service, and sustainability, Lynn oversees operations at Awana.

As the pre-opening director of spa and fitness, she worked diligently on the critical path to opening the spa in the fall of 2021.

Her responsibilities included brand development for the spa, design and construction project management for the space, system implementation – including software – building a zero-based budget and recruiting, hiring, and onboarding a champion team of 70 passionate spa professionals.

Naturally, Book4Time was the software of choice.

Why choose Book4Time?

As industry leaders know, there’s a lot to consider when it comes to choosing a spa software, including functionality, ease of use, interface and more.

When asked what she was looking for in a software solution at the time, Lynn listed integrations as one of her top priorities.

She said: “Spa software decisions should be explored fully to ensure that they meet all the right criteria for operations and property integration, perhaps even taking into consideration a need for enterprise solutions for multiple properties. At Resorts World Las Vegas, we needed to find software that had great integration for our PMS system, Opera.”

Specifically, Awana Spa’s operational needs for software include:

• Easy to use for guest-facing online booking.
• User friendly for spa operators/end users.
• Retail management integration (sales, inventory, and purchasing management).
• Payroll configuration flexibility and having a software system that is flexible.
• Operational configuration – spa services, retail store transactions, wellness activities.

“We chose Book4Time because it met all of our criteria and testing in a pre-opening setting for Resorts World Las Vegas IT standards,” said Lynn,

“We also verified references from other spa operators with similar business models that were experiencing success with Book4Time.

“Treatment providers are able to use their mobile devices to check their schedules throughout the day at their fingertips, eliminating the need to have multiple computers throughout the Heart of House areas.”

The fact that the software is cloud-based is one of the things that stood out for Lynn.

“Being a web-based program made it affordable to implement and we love to have access to our spa reservations from our mobile devices.

“Treatment providers are able to use their mobile devices to check their schedules throughout the day at their fingertips, eliminating the need to have multiple computers throughout the Heart of House areas. This allows treatment providers to review their schedules, eliminates the need for paper itineraries or agendas, and creates easy access for upgrades and enhancements.”

Lynn was also pleased to report that the launch and implementation of Book4Time went smoothly.

“With over 25 years in hospitality and spa operations management, this was one of the smoothest launches I’ve had. At the baseline, the software functionality and integration are key.

“The Book4Time team was well prepared to support a launch of a new spa within the launch of a new property. The team was well versed in managing the critical path for configuration, implementation, training, and go-live.

“Customer support has been the most impressive. As we have worked to create a system that represents the unique complexity of our operation, the support team has been very responsive to inquiries regarding configuration.”

In addition, Lynn confirmed that the payroll functionality has been a time-saver: “The complexity of spa payroll could leave a scholarly mathematician confused. Book4Time has a software program that can adapt to the diversity and complexity of compensation when configured properly and makes it simpler to understand.”

She adds: “Customer support has been the most impressive. As we have worked to create a system that represents the unique complexity of our operation, the support team has been very responsive to inquiries regarding configuration.”

So, how does Book4Time compare with other software systems Lynn has used in the past?

Simply put, she says, it’s better!

Lynn concludes: “The online booking platform alone is easy to use for guests and integrates well into our spa operation. I find the product to be far superior to the other systems I have used over the years.”

To learn more about how Book4Time can help your spa and hospitality business thrive visit www.book4time.com and book a demo today!


Product news
1 to 12 of 2336 news stories
20 Jun 2022
Lucknam Park Hotel & Spa in Chippenham, UK, is partnering with skincare brand 111Skin and local, sustainable spa brand Natural Spa Factory to refresh its offering. Debuting this month, the Spa at Lucknam Park now ... More
17 Jun 2022
OpenSeed has partnered with Deepak Chopra – physician, author and wellness expert – and Yves Behar, CEO of fuseproject design studio, to launch meditation pods for personal wellness practices in the spa environment, workplace or ... More
16 Jun 2022
Throughout May, Premier Software’s team of cyclists aimed to ride 300 miles to increase cancer awareness, and raise important funds as part of Prostate Cancer UK’s Cycle the Month challenge. Mark Johnson, CEO and managing ... More
14 Jun 2022
Featuring the latest in vibroacoustics, Gharieni’s new RLX Satori Wellness Lounger has been designed to offer spa clients touchless, mind/body wellness benefits. The experience is underpinned by the combination of full-body vibration, healing binaural beats ... More
09 Jun 2022
British spa and bodycare brand Elemental Herbology has recently launched a permanent residency at The Cadogan, A Belmond Hotel, in London’s upmarket neighbourhood of Chelsea. Both guests and non-guests alike can visit the wellness space ... More
09 Jun 2022
Social media is an integral part of our lives, with US adults spending 95 minutes on social media each day. For spas, social networks dominated by photos and videos – such as Facebook and Instagram ... More
10 Jun 2022
Biologique Recherche was founded by a family of passionate skincare experts. Today, it’s managed by Rupert Schmid and Pierre-Louis Delapalme, while Philippe Allouche, son of founders Yvan and Josette Allouche, leads the research and development ... More
08 Jun 2022
Professional skincare and spa brand Swissline has partnered with the new spa at Anantara World Islands Dubai Resort. The 70-key resort marks the seventh Anantara property in the United Arab Emirates and is the first ... More
07 Jun 2022
Horwood House Hotel is a luxurious getaway nestled in the heart of the Buckinghamshire Countryside. Over the last two years, the hotel has undergone a £6m refurbishment which has seen it upgraded with a brand ... More
06 Jun 2022
Spa and wellness equipment manufacturer Oakworks has launched the touchless SoVi Vibroacoustic System to promote relaxation, stress management and performance enhancement. Jeff Riach, Oakworks founder and CEO, explained: “SoVi was designed to be a very ... More
31 May 2022
Amalfi is the latest massage bed developed by spa and wellness equipment supplier Lemi. Designed with versatility in mind, the table consists of a traditional massage bed equipped with a built-in pedicure station. The mattress ... More
06 Jun 2022
Sixty-eight years after it was founded, Yon-Ka remains an independent, family-run French cosmetics and spa company. Founded in 1954, the small craft brand, developed by botany lovers Cécile, Ernest and Charles Mühlethaler, with support from ... More
     
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Questex/McLean Events (Spatec/SIBEC)
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PROMOTION
Book4Time saves time and simplifies complex operations for Awana Spa at Resorts World Las Vegas
24 May 2022
The spa is anchored by a deep social philosophy and is inspired by European and Eastern healing rituals / Resorts World Las Vegas
We chose Book4Time because it met all of our criteria and testing in a pre-opening setting
– Jennifer Lynn
Las Vegas’ vast new integrated mega-resort called Resorts World Las Vegas recently launched its 26,000sq ft wellness facility called Awana Spa & Wellness.

Complete with personalised treatments, immersive facilities and approachable wellness offerings, the modern, yet warm, space draws on the principles of the golden ratio with rounded rooms, curved walls and well-thought-out designs to promote a transformative and holistic experience.

Jennifer Lynn was appointed to helm operations as spa director at Resorts World Las Vegas. An inspiring spa and wellness leader with 25 years of experience in luxury brand development and a passion for hospitality, luxury service, and sustainability, Lynn oversees operations at Awana.

As the pre-opening director of spa and fitness, she worked diligently on the critical path to opening the spa in the fall of 2021.

Her responsibilities included brand development for the spa, design and construction project management for the space, system implementation – including software – building a zero-based budget and recruiting, hiring, and onboarding a champion team of 70 passionate spa professionals.

Naturally, Book4Time was the software of choice.

Why choose Book4Time?

As industry leaders know, there’s a lot to consider when it comes to choosing a spa software, including functionality, ease of use, interface and more.

When asked what she was looking for in a software solution at the time, Lynn listed integrations as one of her top priorities.

She said: “Spa software decisions should be explored fully to ensure that they meet all the right criteria for operations and property integration, perhaps even taking into consideration a need for enterprise solutions for multiple properties. At Resorts World Las Vegas, we needed to find software that had great integration for our PMS system, Opera.”

Specifically, Awana Spa’s operational needs for software include:

• Easy to use for guest-facing online booking.
• User friendly for spa operators/end users.
• Retail management integration (sales, inventory, and purchasing management).
• Payroll configuration flexibility and having a software system that is flexible.
• Operational configuration – spa services, retail store transactions, wellness activities.

“We chose Book4Time because it met all of our criteria and testing in a pre-opening setting for Resorts World Las Vegas IT standards,” said Lynn,

“We also verified references from other spa operators with similar business models that were experiencing success with Book4Time.

“Treatment providers are able to use their mobile devices to check their schedules throughout the day at their fingertips, eliminating the need to have multiple computers throughout the Heart of House areas.”

The fact that the software is cloud-based is one of the things that stood out for Lynn.

“Being a web-based program made it affordable to implement and we love to have access to our spa reservations from our mobile devices.

“Treatment providers are able to use their mobile devices to check their schedules throughout the day at their fingertips, eliminating the need to have multiple computers throughout the Heart of House areas. This allows treatment providers to review their schedules, eliminates the need for paper itineraries or agendas, and creates easy access for upgrades and enhancements.”

Lynn was also pleased to report that the launch and implementation of Book4Time went smoothly.

“With over 25 years in hospitality and spa operations management, this was one of the smoothest launches I’ve had. At the baseline, the software functionality and integration are key.

“The Book4Time team was well prepared to support a launch of a new spa within the launch of a new property. The team was well versed in managing the critical path for configuration, implementation, training, and go-live.

“Customer support has been the most impressive. As we have worked to create a system that represents the unique complexity of our operation, the support team has been very responsive to inquiries regarding configuration.”

In addition, Lynn confirmed that the payroll functionality has been a time-saver: “The complexity of spa payroll could leave a scholarly mathematician confused. Book4Time has a software program that can adapt to the diversity and complexity of compensation when configured properly and makes it simpler to understand.”

She adds: “Customer support has been the most impressive. As we have worked to create a system that represents the unique complexity of our operation, the support team has been very responsive to inquiries regarding configuration.”

So, how does Book4Time compare with other software systems Lynn has used in the past?

Simply put, she says, it’s better!

Lynn concludes: “The online booking platform alone is easy to use for guests and integrates well into our spa operation. I find the product to be far superior to the other systems I have used over the years.”

To learn more about how Book4Time can help your spa and hospitality business thrive visit www.book4time.com and book a demo today!
Book4Time Inc
Address: 306 Town Centre Blvd. Suite 400 Markham, ON L3R 0Y6 Canada
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