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Product news
1 to 12 of 2313 news stories
Evolution-U launches psychology-based spa business training to optimise profitability
By Megan Whitby 11 Jan 2022
Orvay has created the training by drawing on his 20 years of experience in the industry which includes operating a day spa chain in Hong Kong Credit: andresr/iStock
Business psychology training company Evolution-U Spa Academy has unveiled new online spa business training blending core spa team skills with corporate-level business psychology.

Evolution-U is helmed by Neil Orvay – CEO of Hong Kong day spa chain Sense of Touch and 20-year spa industry veteran – and delivers soft skills training to corporate clients and senior executives from an array of sectors.

The new on-demand course package includes the following training:
Running a top-performing spa team – designed for spa managers (US$499, £367, €440).
How to be a top-earning spa therapist – designed for spa therapists (US$79, £58, €70).
How to run a stand-out spa reception – designed for spa receptionists (US$129, £95, €114).

“This training takes the corporate level communication skills I teach to investment banks and MNCs, and applies them to the spa sector,” explained Orvay.

“I realised from the operations of my spas that there was a training gap, as although my team were well trained in treatment protocols and retail product knowledge, they didn’t know how to sell themselves and build long term client relationships.

“So, I wanted to have a repository of best practises where the information would always be available so staff could review skills, managers could retrain teams and new team members could be brought up to speed.”

The courses are sold as a package deal with a minimum purchase of US$779 (£573, €687), covering one manager, one receptionist and three therapist licenses.

With volume discounts, average pricing can be as low as US$100 (£74, €88) per user.

Participants can complete the training between 10-14 days via daily 15-minute video sessions covering different topics.

Each video is supplemented by top tips and/or an article that expands on the information given in the video.

In the case of the spa manager training, each topic also comes with bespoke exercises and/or role-plays for the spa manager to run with their team over the months following training.

“All our teams have had such a challenging time over the past two years so it’s more important than ever to bring people back together, and team training and information sharing is a great way to do this,” said Orvay.

Orvay initially created the training for internal use at his Sense of Touch spas, but his colleague and founder of World Wellness Weekend (WWW) Jean-Guy de Gabriac encouraged him to extend the offer to other operators.

Orvay has since partnered with de Gabriac and WWW to promote the course globally.

He also plans to launch a French-language version of the training during Q1 2022 as well as a Spanish version later on in the year.


Product news
1 to 12 of 2313 news stories
20 May 2022
Italian SnowRoom specialist TechnoAlpin has developed a new interactive tool to help clients virtually simulate and design their own SnowRoom before committing to purchase. The configurator allows clients to get to grips with the product ... More
18 May 2022
The Legacy Spa Couch is the latest massage bed created by spa and salon equipment supplier REM UK. New for 2022, the treatment couch features a contoured laminated frame for safe unhindered use and is ... More
16 May 2022
Turkey-based Lion Stone Art is producing luxury natural stone design pieces to create aesthetic spaces in spas, wellness facilities, gyms, hotels and private residences. The group works with a range of marble and precious stones ... More
13 May 2022
Science-led skincare brand Zelens has entered the spa market with a set of four new professional treatments. Zelens was founded in 2005 by plastic and reconstructive surgeon Dr Marko Lens. He’s also a Fellow of ... More
12 May 2022
Incorporating a SnowRoom into your spa or fitness studio is a tried and tested business decision which will not only provide a wealth of health benefits for guests but also leave them speechless after experiencing ... More
11 May 2022
Wellness music company myndstream has unveiled a subscription-based music service to offer curated spa music at a reduced cost, without licensing challenges. Called myndstreamspa.com, the platform has been developed as an affordable streaming portal for ... More
09 May 2022
Kelda Showers is gearing up to introduce the BubbleSpa – an experience shower that creates a cascade of bubble rain to offer a bathing experience promoting holistic wellbeing. The sensation of the bursting bubbles is ... More
06 May 2022
French marine skincare and spa brand Phytomer has reached its 50th-anniversary milestone and is preparing to celebrate in more than 80 countries, in collaboration with 10,000 spas. Since its inception in 1972 in St Malo, ... More
04 May 2022
Elemis launched its new skincare product, Pro-collagen Morning Matrix, onboard Celebrity Cruises’ new ship Celebrity Beyond, in association with sea spa specialists OneSpaWorld. Following a UK launch in London the day before, the international event ... More
25 Apr 2022
Noel Asmar Uniforms has developed a new line of eco-friendly fabric for spa uniforms called EcoSignature. The material – made from biodegradable polyester and spandex (to be replaced with biodegradable spandex once available) – is ... More
22 Apr 2022
Esthetica is committed to applying its expertise, integrity and innovation to craft top-quality massage tables and other spa furniture ranges for spa and wellness centres across the globe. The brand has showcased its expert craftsmanship ... More
22 Apr 2022
2022 marks the 30th anniversary of the Gharieni Group – a company that manufactures spa, wellness, beauty and medical equipment for resorts, hotels, spas and hospitality groups in 120 countries worldwide. Owned and founded by ... More
     
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Les Mills International
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PRODUCT NEWS
Evolution-U launches psychology-based spa business training to optimise profitability
11 Jan 2022 . BY Megan Whitby
Orvay has created the training by drawing on his 20 years of experience in the industry which includes operating a day spa chain in Hong Kong / andresr/iStock
This training takes the corporate level communication skills I teach to investment banks and MNCs, and applies them to the spa sector
– Neil Orvay
Business psychology training company Evolution-U Spa Academy has unveiled new online spa business training blending core spa team skills with corporate-level business psychology.

Evolution-U is helmed by Neil Orvay – CEO of Hong Kong day spa chain Sense of Touch and 20-year spa industry veteran – and delivers soft skills training to corporate clients and senior executives from an array of sectors.

The new on-demand course package includes the following training:
Running a top-performing spa team – designed for spa managers (US$499, £367, €440).
How to be a top-earning spa therapist – designed for spa therapists (US$79, £58, €70).
How to run a stand-out spa reception – designed for spa receptionists (US$129, £95, €114).

“This training takes the corporate level communication skills I teach to investment banks and MNCs, and applies them to the spa sector,” explained Orvay.

“I realised from the operations of my spas that there was a training gap, as although my team were well trained in treatment protocols and retail product knowledge, they didn’t know how to sell themselves and build long term client relationships.

“So, I wanted to have a repository of best practises where the information would always be available so staff could review skills, managers could retrain teams and new team members could be brought up to speed.”

The courses are sold as a package deal with a minimum purchase of US$779 (£573, €687), covering one manager, one receptionist and three therapist licenses.

With volume discounts, average pricing can be as low as US$100 (£74, €88) per user.

Participants can complete the training between 10-14 days via daily 15-minute video sessions covering different topics.

Each video is supplemented by top tips and/or an article that expands on the information given in the video.

In the case of the spa manager training, each topic also comes with bespoke exercises and/or role-plays for the spa manager to run with their team over the months following training.

“All our teams have had such a challenging time over the past two years so it’s more important than ever to bring people back together, and team training and information sharing is a great way to do this,” said Orvay.

Orvay initially created the training for internal use at his Sense of Touch spas, but his colleague and founder of World Wellness Weekend (WWW) Jean-Guy de Gabriac encouraged him to extend the offer to other operators.

Orvay has since partnered with de Gabriac and WWW to promote the course globally.

He also plans to launch a French-language version of the training during Q1 2022 as well as a Spanish version later on in the year.
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Customise a bespoke SnowRoom with TechnoAlpin’s new design simulator
Italian SnowRoom specialist TechnoAlpin has developed a new interactive tool to help clients virtually simulate and design their own SnowRoom before committing to purchase.
REM UK unveils Legacy Spa Couch and adopts new strategies to fight climate change
The Legacy Spa Couch is the latest massage bed created by spa and salon equipment supplier REM UK.
Lion Stone Art crafts statement natural stone designs to enhance wellness environments
Turkey-based Lion Stone Art is producing luxury natural stone design pieces to create aesthetic spaces in spas, wellness facilities, gyms, hotels and private residences.
Zelens launches professional treatments for spas and clinics
Science-led skincare brand Zelens has entered the spa market with a set of four new professional treatments.
myndstream launches curated music portal for spa and wellness audio experiences
Wellness music company myndstream has unveiled a subscription-based music service to offer curated spa music at a reduced cost, without licensing challenges.
Kelda Showers to launch bubble rain shower inspired by Swedish massage
Kelda Showers is gearing up to introduce the BubbleSpa – an experience shower that creates a cascade of bubble rain to offer a bathing experience promoting holistic wellbeing.
Phytomer celebrates 50 years of beauty by the sea
French marine skincare and spa brand Phytomer has reached its 50th-anniversary milestone and is preparing to celebrate in more than 80 countries, in collaboration with 10,000 spas.
Elemis debuts anti-blue light skincare onboard new cruise ship Celebrity Beyond
Elemis launched its new skincare product, Pro-collagen Morning Matrix, onboard Celebrity Cruises’ new ship Celebrity Beyond, in association with sea spa specialists OneSpaWorld.
Noel Asmar unveils biodegradable spa uniform fabric, EcoSignature
Noel Asmar Uniforms has developed a new line of eco-friendly fabric for spa uniforms called EcoSignature.
Gharieni Group celebrates 30th-anniversary milestone
2022 marks the 30th anniversary of the Gharieni Group – a company that manufactures spa, wellness, beauty and medical equipment for resorts, hotels, spas and hospitality groups in 120 countries worldwide.
Victoria Dello Ioio joins Sothys Group as new UK director of sales
French skincare and spa brand Sothys Group has named Victoria Dello Ioio as its new UK sales director in order to grow its presence in the UK spa and beauty market.
Zenoti software prioritises customer needs, personalisation and flexibility
Zenoti's fully integrated CRM module allows spa and wellness businesses to apply deep segmentation and micro-targeting to help deliver highly-relevant promotions and communications to customers.
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