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01-03 Feb 2022
Coventry Building Society Arena, Coventry, United Kingdom
10-14 Mar 2022
Fair District, Bologna, Italy
03-04 Apr 2022
ExCel, London, United Kingdom
02-04 May 2022
Las Vegas, United States
02 Jun 2022
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27-28 Jun 2022
St. Martins Spa & Lodge, Frauenkirchen, Austria
Product news
1 to 12 of 2250 news stories
Evolution-U launches psychology-based spa business training to optimise profitability
By Megan Whitby 11 Jan 2022
Orvay has created the training by drawing on his 20 years of experience in the industry which includes operating a day spa chain in Hong Kong Credit: andresr/iStock
Business psychology training company Evolution-U Spa Academy has unveiled new online spa business training blending core spa team skills with corporate-level business psychology.

Evolution-U is helmed by Neil Orvay – CEO of Hong Kong day spa chain Sense of Touch and 20-year spa industry veteran – and delivers soft skills training to corporate clients and senior executives from an array of sectors.

The new on-demand course package includes the following training:
Running a top-performing spa team – designed for spa managers (US$499, £367, €440).
How to be a top-earning spa therapist – designed for spa therapists (US$79, £58, €70).
How to run a stand-out spa reception – designed for spa receptionists (US$129, £95, €114).

“This training takes the corporate level communication skills I teach to investment banks and MNCs, and applies them to the spa sector,” explained Orvay.

“I realised from the operations of my spas that there was a training gap, as although my team were well trained in treatment protocols and retail product knowledge, they didn’t know how to sell themselves and build long term client relationships.

“So, I wanted to have a repository of best practises where the information would always be available so staff could review skills, managers could retrain teams and new team members could be brought up to speed.”

The courses are sold as a package deal with a minimum purchase of US$779 (£573, €687), covering one manager, one receptionist and three therapist licenses.

With volume discounts, average pricing can be as low as US$100 (£74, €88) per user.

Participants can complete the training between 10-14 days via daily 15-minute video sessions covering different topics.

Each video is supplemented by top tips and/or an article that expands on the information given in the video.

In the case of the spa manager training, each topic also comes with bespoke exercises and/or role-plays for the spa manager to run with their team over the months following training.

“All our teams have had such a challenging time over the past two years so it’s more important than ever to bring people back together, and team training and information sharing is a great way to do this,” said Orvay.

Orvay initially created the training for internal use at his Sense of Touch spas, but his colleague and founder of World Wellness Weekend (WWW) Jean-Guy de Gabriac encouraged him to extend the offer to other operators.

Orvay has since partnered with de Gabriac and WWW to promote the course globally.

He also plans to launch a French-language version of the training during Q1 2022 as well as a Spanish version later on in the year.


Product news
1 to 12 of 2250 news stories
17 Jan 2022
French skincare and spa brand Sothys has launched the Nutritive skincare range designed to offer a next-generation nourishing solution for very dry skin. The formula is underpinned by two active macrobiotic ingredients – rapeseed phytosterols ... More
12 Jan 2022
Kemitron has unveiled a new version of its Select.Arom fragrance dosing system for steamrooms, experience showers and saunas. The system can accommodate up to four fragrance options and operators can easily control the fragrance, intensity ... More
11 Jan 2022
Business psychology training company Evolution-U Spa Academy has unveiled new online spa business training blending core spa team skills with corporate-level business psychology. Evolution-U is helmed by Neil Orvay – CEO of Hong Kong day ... More
10 Jan 2022
Join ISPA at its 2022 ISPA Conference where the most innovative spa products and services on the market will be showcased for motivated spa buyers from all sectors of the spa industry to explore and ... More
07 Jan 2022
Urb'n Nature, a skincare brand owned by The Organic Spa Company, has expanded its Zero Waste collection of sustainable hotel and spa amenities with new compostable and plastic-free sachets. After three years of development, the ... More
04 Jan 2022
Spa and wellness equipment manufacturer Oakworks has introduced a new replaceable one-piece topper for its stationary massage tables. The new feature allows operators to easily replace massage table pads without tools when fabric or foam ... More
22 Dec 2021
CBD wellness brand La Rue Verte has developed a new treatment for the Aman Spa at The Connaught in London – the only Aman Spa in the world outside an Aman resort. The CIBTAC-accredited ritual ... More
21 Dec 2021
Art of Cryo, a division of L&R Kältetechnik with 30 years’ experience with -110 °C electrical solutions, offers the most advanced high-performance cryo-chambers. Rainer Bolsinger, chief sales officer and chief marketing officer for Art of ... More
21 Dec 2021
The Comfort Zone - Davines Group and Rodale Institute have partnered to create the first International Regenerative Organic Research & Education Center in Parma, Italy. This new project will serve as a hub for research ... More
21 Dec 2021
With the relaunch of Sublime Skin, the Comfort Zone R&R team has further deepened its knowledge of skin ageing mechanisms in order to offer even more complete and effective cosmetic solutions. The innovation relates to ... More
21 Dec 2021
In line with its pioneering path to produce products that are good for both people and for the planet, Comfort Zone, the Italian skincare brand for spa professionals, has partnered with Plastic Bank to prevent ... More
16 Dec 2021
Sammy Gharieni, CEO and founder of the Gharieni Group, will receive the 'A Life of Beauty' Award at industry event Beauty Düsseldorf, in 2022. Gharieni helms a company that manufactures spa and medical equipment, providing ... More
     
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Our cloud-based platform gives owners and managers back-office access from anywhere. The system [more]
 
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To inspire and inform: ISPA gears up for 2022 conference in Las Vegas
Join ISPA at its 2022 ISPA Conference where the most innovative spa products and services on the market will be showcased for motivated spa buyers from all sectors of the spa industry to explore and access. ... more
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©Cybertrek 2022



ISPA Conference & Expo
ISPA Conference & Expo
ISPA Conference & Expo
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News   Products   Magazine
PRODUCT NEWS
Evolution-U launches psychology-based spa business training to optimise profitability
11 Jan 2022 . BY Megan Whitby
Orvay has created the training by drawing on his 20 years of experience in the industry which includes operating a day spa chain in Hong Kong / andresr/iStock
This training takes the corporate level communication skills I teach to investment banks and MNCs, and applies them to the spa sector
– Neil Orvay
Business psychology training company Evolution-U Spa Academy has unveiled new online spa business training blending core spa team skills with corporate-level business psychology.

Evolution-U is helmed by Neil Orvay – CEO of Hong Kong day spa chain Sense of Touch and 20-year spa industry veteran – and delivers soft skills training to corporate clients and senior executives from an array of sectors.

The new on-demand course package includes the following training:
Running a top-performing spa team – designed for spa managers (US$499, £367, €440).
How to be a top-earning spa therapist – designed for spa therapists (US$79, £58, €70).
How to run a stand-out spa reception – designed for spa receptionists (US$129, £95, €114).

“This training takes the corporate level communication skills I teach to investment banks and MNCs, and applies them to the spa sector,” explained Orvay.

“I realised from the operations of my spas that there was a training gap, as although my team were well trained in treatment protocols and retail product knowledge, they didn’t know how to sell themselves and build long term client relationships.

“So, I wanted to have a repository of best practises where the information would always be available so staff could review skills, managers could retrain teams and new team members could be brought up to speed.”

The courses are sold as a package deal with a minimum purchase of US$779 (£573, €687), covering one manager, one receptionist and three therapist licenses.

With volume discounts, average pricing can be as low as US$100 (£74, €88) per user.

Participants can complete the training between 10-14 days via daily 15-minute video sessions covering different topics.

Each video is supplemented by top tips and/or an article that expands on the information given in the video.

In the case of the spa manager training, each topic also comes with bespoke exercises and/or role-plays for the spa manager to run with their team over the months following training.

“All our teams have had such a challenging time over the past two years so it’s more important than ever to bring people back together, and team training and information sharing is a great way to do this,” said Orvay.

Orvay initially created the training for internal use at his Sense of Touch spas, but his colleague and founder of World Wellness Weekend (WWW) Jean-Guy de Gabriac encouraged him to extend the offer to other operators.

Orvay has since partnered with de Gabriac and WWW to promote the course globally.

He also plans to launch a French-language version of the training during Q1 2022 as well as a Spanish version later on in the year.
PRODUCT NEWS
Sothys launches Nutritive range to soothe and nourish dry skin
French skincare and spa brand Sothys has launched the Nutritive skincare range designed to offer a next-generation nourishing solution for very dry skin.
Kemitron reveals refreshed fragrance dosing system for spas
Kemitron has unveiled a new version of its Select.Arom fragrance dosing system for steamrooms, experience showers and saunas.
Zero Waste by Urb’n Nature unveils compostable amenity sachets
Urb'n Nature has expanded its Zero Waste collection of sustainable hotel and spa amenities with new compostable and plastic-free sachets.
Oakworks creates removable spa tabletop to offer sustainable treatment room solution
Spa and wellness equipment manufacturer Oakworks has introduced a new replaceable one-piece topper for its stationary massage tables.
La Rue Verte creates bespoke CBD massage oil and ritual for Aman Spa at The Connaught
CBD wellness brand La Rue Verte has developed a new treatment for the Aman Spa at The Connaught in London – the only Aman Spa in the world outside an Aman resort.
Sammy Gharieni to receive the “A Life of Beauty” award in 2022
Sammy Gharieni, CEO and founder of the Gharieni Group, will receive the 'A Life of Beauty' Award at industry event Beauty Düsseldorf, in 2022.
Ayurvedic rituals inspire Thalgo’s new Mer des Indes treatment and retail line
Thalgo has formulated a new five-step spa treatment and retail range in collaboration with Ayurvedic specialist Nordine Meguelatti.
Living Earth Crafts unveils the Mind-Sync Harmonic Sleep Lounger
Living Earth Crafts (LEC) has announced the launch of the Mind-Sync Harmonic Sleep Lounger – a zero-gravity lounger featuring clinically tested, Mind-Sync vibroacoustic resonance therapy to support stress reduction, restorative meditation and enhanced sleep.
Spa Space offers on-demand staffing solutions designed to resolve therapist shortage
Membership-based booking and scheduling software system Spa Space matches guest preferences to therapists best-suited to their needs, who will then tailor treatment plans for each client.
Welnamis represents the next-generation of touchless treatments, says Sammy Gharieni
Gharieni has launched its next-generation touchless treatment concept bed, the Welnamis, which combines specific binaural acoustic and vibrational frequencies to deeply relax both the brain and body.
Beata Aleksandrowicz’s new beauty range designed to help facial massage become a mindfulness practice
Massage expert and founder of the Pure Massage Spa Training Method, Beata Aleksandrowicz has created her own beauty brand; Beata: Love Life Beauty.
14th annual Forum HOTel&SPA to be hosted in June 2022 to inform and inspire the industry
Industry figure Vladi Kovanic has drawn on her diverse experience in the world of spa to create industry event Forum HOTel&SPA – an annual high-quality conference featuring international meetings for the spa and hospitality industry.
+ More products   
 
COMPANY PROFILES
Aquaform

With thirty years’ experience, Aquaform offers a wide range of shower systems for the wellness secto [more...]
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VIDEO GALLERY

BluGalaxy a Division of Blu Spas
This animation showcases the beautiful concept design of BluGalaxy Spa. Find out more...
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DIRECTORY
+ More directory  
DIARY

 

01-03 Feb 2022

Spatex 2022

Coventry Building Society Arena, Coventry, United Kingdom
10-14 Mar 2022

Cosmoprof Worldwide Bologna

Fair District, Bologna, Italy
+ More diary  
 


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