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Product news
1 to 12 of 2375 news stories
How EverySkin increased revenue by going digital with Zenoti
By Tim Nash 04 Aug 2022
Going digital has allowed the EverySkin team to focus on the guest experience rather than admin Credit: EverySkin
Premium aesthetics spa brand EverySkin wanted to offer guests a modern, digital experience across their six locations – but they were struggling to find the right tools.

Looking back at their search, Bridget Healy, co-founder & COO, recalls common problems. “I’ve been in the industry a number of years,” she says. “I’ve had experience with many different booking systems and there are some fairly consistent pain points that tend to come through.”

Healy mentioned the issues of poor usability and the difficulties of staying up to date with the software.

EverySkin ultimately chose Zenoti and their all-in-one spa software, which includes comprehensive booking and CRM (Customer Relationship Management) features. With all systems on one platform, the EverySkin front desk can now work more efficiently. Meanwhile, providers enjoy quick treatment insights thanks to digital forms sent to guests ahead of appointments.

“We have a really convenient service,” says EverySkin co-founder Alice Sagnier. ”This is a must-have. Guests can book online, pay online, change their appointments, and have all the information they need immediately – 24 hours a day. That’s very much powered by Zenoti.”

Since switching to Zenoti, EverySkin has benefitted from:

• 50 per cent of forms filled in prior to treatment

• 41 per cent increase in average ticket price for online bookings

• 100 per cent paperless operations

One of the most important values, as Sagnier points out, is the improved guest connection. “This digital enablement of the business allows our team to focus on delivering a fantastic, personalised experience to our guests, rather than admin tasks.”

Speak to Zenoti today to see how we can help your spa business thrive.

Product news
1 to 12 of 2375 news stories
26 Sep 2022
French skincare and spa brand Sothys has unveiled the second generation of its Hydra line with four newly-formulated products for at-home use and a refreshed spa treatment. Designed for all skin types, the collection is ... More
23 Sep 2022
Like-minded spa, wellness and travel experts are being invited to come together at the inaugural Synergy – The Retreat Show from 25-28 October in Ibiza. Hosted at Ca Na Xica Hotel and Spa, the show ... More
22 Sep 2022
Optimising how you use your spa space is the best way to maximise revenue. But, how can you transform an underutilised space into a money maker that delivers the benefits your guests are seeking? In ... More
20 Sep 2022
According to Belgian tech startup, moonbird, using breathwork as a way to relax is growing in popularity. In light of this, the company has developed a tool to guide people through breathwork exercises intuitively, like ... More
14 Sep 2022
Modern spas use business management software for POS, marketing, bookings, financials and more. With all the choices available, it can be challenging to know which systems will work well for your business – and with ... More
12 Sep 2022
Voya has launched a new body cream named the Buoyancy Body Butter to offer a nourishing skincare solution that leaves skin feeling silky soft and smooth. Suitable for all skin types, Buoyancy Body Butter contains ... More
08 Sep 2022
Trelonk Wellbeing has begun supplying plant-based essential oil products to the spa, fitness and leisure markets to offer therapeutic benefits for the mind, body and spirit. Based in Cornwall, UK, the brand provides nine targeted ... More
05 Sep 2022
Leading cloud-based spa, wellness and leisure activity management software Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf, and private member clubs operating in over 85 countries worldwide and is the preferred ... More
01 Sep 2022
Beauty grows from the ground up. Starting deep within the soil, beauty stems from this planet and is ours to preserve, protect and nourish. Over the years, Comfort Zone has fully embraced sustainability and from ... More
01 Sep 2022
UK-based spa, skincare and wax brand Ashmira Botanica has launched a retail version of its professional Restore and Illuminate Rice Balm to help guests prolong the benefits of their spa treatments. The product is a ... More
30 Aug 2022
Manufactured by Hyperice, the Core Meditation Trainer is a new handheld device which can help spa-goers find their calm and improve their focus and inner strength. Controlled through an app, Core pulses alongside meditation sessions ... More
25 Aug 2022
Running a spa is no easy feat. In a single day, you might manage scheduling, marketing, financials, facilities and more. Your to-do list leaves little time to consider how to increase revenue and drive your ... More
     
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PROMOTION
How EverySkin increased revenue by going digital with Zenoti
04 Aug 2022
Going digital has allowed the EverySkin team to focus on the guest experience rather than admin / EverySkin
Premium aesthetics spa brand EverySkin wanted to offer guests a modern, digital experience across their six locations – but they were struggling to find the right tools.

Looking back at their search, Bridget Healy, co-founder & COO, recalls common problems. “I’ve been in the industry a number of years,” she says. “I’ve had experience with many different booking systems and there are some fairly consistent pain points that tend to come through.”

Healy mentioned the issues of poor usability and the difficulties of staying up to date with the software.

EverySkin ultimately chose Zenoti and their all-in-one spa software, which includes comprehensive booking and CRM (Customer Relationship Management) features. With all systems on one platform, the EverySkin front desk can now work more efficiently. Meanwhile, providers enjoy quick treatment insights thanks to digital forms sent to guests ahead of appointments.

“We have a really convenient service,” says EverySkin co-founder Alice Sagnier. ”This is a must-have. Guests can book online, pay online, change their appointments, and have all the information they need immediately – 24 hours a day. That’s very much powered by Zenoti.”

Since switching to Zenoti, EverySkin has benefitted from:

• 50 per cent of forms filled in prior to treatment

• 41 per cent increase in average ticket price for online bookings

• 100 per cent paperless operations

One of the most important values, as Sagnier points out, is the improved guest connection. “This digital enablement of the business allows our team to focus on delivering a fantastic, personalised experience to our guests, rather than admin tasks.”

Speak to Zenoti today to see how we can help your spa business thrive.
Zenoti
Address: Dalton Place John Dalton Street, Manchester, M2 6DS, UK
PRODUCT NEWS
Sothys' reinvented Hydra line powered by four types of hyaluronic acid
French skincare and spa brand Sothys has unveiled the second generation of its Hydra line with four newly-formulated products for at-home use and a refreshed spa treatment.
Anna Bjurstam, Alberto Apostoli and Andrew Gibson headlining Synergy The Retreat Show in Ibiza this October
Like-minded spa, wellness and travel experts are being invited to come together at the inaugural Synergy – The Retreat Show from 25-28 October in Ibiza.
moonbird unveils breathwork device to help users de-stress and improve sleep
According to Belgian tech startup, moonbird, using breathwork as a way to relax is growing in popularity. In light of this, the company has developed a tool to guide people through breathwork exercises intuitively, like a breathing coach in their hand.
Voya introduces lavender-infused Buoyancy Body Butter and new body wrap ritual
Voya has launched a new body cream named the Buoyancy Body Butter to offer a nourishing skincare solution that leaves skin feeling silky soft and smooth.
Trelonk Wellbeing introduces plant-based wellness solutions to spa, fitness and leisure markets
Trelonk Wellbeing has begun supplying plant-based essential oil products to the spa, fitness and leisure markets to offer therapeutic benefits for the mind, body and spirit.
Ashmira Botanica tops up skincare range with new moisturising balm
UK-based spa, skincare and wax brand Ashmira Botanica has launched a retail version of its professional Restore and Illuminate Rice Balm to help guests prolong the benefits of their spa treatments.
Hyperice's new Core Meditation Trainer elevates mindfulness practice in spas, says Sarah McDevitt
Manufactured by Hyperice, the Core Meditation Trainer is a new handheld device which can help spa-goers find their calm and improve their focus and inner strength.
Brian Paris joins Oakworks team as senior project consultant
Jeff Riach, Oakworks CEO, has announced the appointment of spa industry veteran Brian Paris as the company's new senior project consultant.
Art and spa collide as Soleum Spa and SICIS launch hand-set mosaic spa pods
Steam bath specialist Soleum Spa is collaborating with glass mosaic manufacturer SICIS to create a new line of wellbeing chambers.
BC SoftWear and Exclusive Hotels Collection begin recycling and repurposing discarded flip-flops
BC SoftWear, has launched a flip-flop recycling initiative to help tackle the ‘flip-flop mountain’ that sees billions of pairs thrown away every year.
Recreate the spa at home with Aromatherapy Associates' new Spa Treatment in a Box
Aromatherapy Associates has tapped its 35 years of spa experience to create a new experience kit that consumers can use to recreate a spa treatment in the comfort of their home.
Voya’s three new serums respond to customers' skincare needs, says Mark Walton
Voya has unveiled three new organic facial serums; Hyaluronate anti-pollution serum; Bio- retinol concentrate serum; and Vitamin C anti-oxidant serum.
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Devin Consulting

Devin Consulting, an international pool & spa engineering consultancy, founded by Tom Devin in 2000. [more...]
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Lounger One Plus is characterized by an organic aesthetic, delicate contours and an ideal lying comfort. Comfortable ergonomically shaped Heat Storing Ceramics nestle the skin and provide for perfect relaxation – touchless enjoyment meeting the highest hygiene standards. Find out more...
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26-28 Sep 2022

SpaFest 2022

Gwel an Mor, United Kingdom
27-29 Sep 2022

International Congress on Thermal Tourism

Ourense, Ourense, Spain
+ More diary  
 


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