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Product news
1 to 12 of 2165 news stories
Preparing for the new guest
By Megan Whitby 10 May 2021
While the past year has been tough for the spa industry, its future looks bright.

“There has been a shift in mindset when it comes to our wellness, and we're finally putting it at the forefront,” says Frank Pitsikalis, Founder and CEO of ResortSuite – a guest-centric hospitality management solutions company.
“We're at the precipice of the next big wave in wellness.”

This big wave will be characterised by guests visiting spas, hotels and resorts with brand new expectations based on an evolved relationship with technology.

With an increased focus on maintaining social distance and reducing touchpoints, people have become more comfortable ordering online and personalising their products and services to meet their specific needs.

“Personalisation is the new luxury,” said Pitsikalis, “returning guests will be more tech-savvy and will expect to be able to use technology to personalise their stay.”

Both ResortSuite’s online booking engine and ISPA award-winning Mobile property-branded app allow properties to provide guests with the personalisation capabilities they now expect. Both offer access to real-time booking capabilities, restaurant reservations, check-in forms, menus, itineraries and member profiles. Plus, they can be customised to fit branding requirements via a content management system.

While adding technology to an industry that focuses on human connections, particularly in spas themselves, may seem counterintuitive, Pitsikalis is quick to point out that “the role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the wellbeing of their guests.”

Learn more about what you can do to prepare for the new guest ​here.

Request a ResortSuite demonstration through this link.

Product news
1 to 12 of 2165 news stories
15 Jun 2021
Skin health and spa brand Team Dr Joseph has unveiled the Zero Waste Natural Body Care collection, designed not only to benefit skin and hair, but also the planet. Rich in valuable oils and active ... More
13 Jun 2021
CzechTourism and the Czech Spa Association is preparing to showcase new post-Covid treatment packages from the best spas across the Czech Republic, Europe’s spa capital, in its upcoming virtual medical conference named The Post-Covid Recovery ... More
11 Jun 2021
Spanish skincare brand Germaine de Capuccini has created a new vitamin C facial designed to leave clients with a glowing complexion and a more even skin tone. The 60-minute Timexpert Radiance C+ Illuminating Facial treatment ... More
09 Jun 2021
Historic Irish castle spa and golf resort Adare Manor has partnered with skincare brand 111Skin to introduce an innovative spa experience, unique to Ireland. The new 111Spa/Clinic at Adare Manor in County Limerick is offering ... More
08 Jun 2021
Drowning in a sea of post-lockdown client demand? Looking to yield revenue opportunities without impacting your already stretched room utilisation? HydraFacial has the answer, with a wealth of revenue growth opportunities for your spa. HydraFacial ... More
07 Jun 2021
US-based halotherapy equipment supplier Halotherapy Solutions has introduced a new HaloIR ADA (American Disabilities Act) unit. As the latest addition to the HaloIR collection, the ADA-compliant model is capable of accommodating wheelchairs, and offers both ... More
04 Jun 2021
Cloud-based spa and salon software supplier Zenoti has partnered with digital transformation services company Sutherland Global, enabling its 12,000 global customers to resolve support needs within minutes. This new partnership with Sutherland enables Zenoti to ... More
03 Jun 2021
Advanced aesthetic technology company HydraFacial has opened two pop-up locations in Dubai and London following a new initiative spearheaded by Lauren Clarke from the HydraFacial EMEA marketing team. HydraFacial is an invigorating treatment that uses ... More
02 Jun 2021
Using warm hand-carved salt stones, a Himalayan salt stone massage offers a satisfying eco-friendly alternative to traditional basalt stone massages. Saltability ’s pure Himalayan salt stones contain 84 naturally occurring minerals and elements – including ... More
01 Jun 2021
Part of the Cypriot family-owned hotel group Thanos Hotels & Resorts, Anassa resort will be the first hotel in the world to welcome Augustinus Bader at its Thalassa Spa. Augustinus Bader has worked closely with ... More
28 May 2021
Bellaria is the latest treatment bed designed by spa and beauty equipment supplier Lemi. Created specifically to perform wellness treatments in outdoor environments, the bed is equipped with a seamless mattress and horseshoe headrest and ... More
27 May 2021
Iyashi Dôme has been an industry pioneer for 20 years and is responsible for creating the authentic Japanese long infrared sauna. In 2004, founder Shogoro Uemura, was inspired by his Father's work to develop a ... More
     
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Gharieni GmbH
Gharieni GmbH
Gharieni GmbH
Gharieni GmbH
Jobs   News   Products   Magazine
PRODUCT NEWS
Preparing for the new guest
10 May 2021 . BY Megan Whitby
The role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the well-being of their guests
– Frank Pitsikalis
While the past year has been tough for the spa industry, its future looks bright.

“There has been a shift in mindset when it comes to our wellness, and we're finally putting it at the forefront,” says Frank Pitsikalis, Founder and CEO of ResortSuite – a guest-centric hospitality management solutions company.
“We're at the precipice of the next big wave in wellness.”

This big wave will be characterised by guests visiting spas, hotels and resorts with brand new expectations based on an evolved relationship with technology.

With an increased focus on maintaining social distance and reducing touchpoints, people have become more comfortable ordering online and personalising their products and services to meet their specific needs.

“Personalisation is the new luxury,” said Pitsikalis, “returning guests will be more tech-savvy and will expect to be able to use technology to personalise their stay.”

Both ResortSuite’s online booking engine and ISPA award-winning Mobile property-branded app allow properties to provide guests with the personalisation capabilities they now expect. Both offer access to real-time booking capabilities, restaurant reservations, check-in forms, menus, itineraries and member profiles. Plus, they can be customised to fit branding requirements via a content management system.

While adding technology to an industry that focuses on human connections, particularly in spas themselves, may seem counterintuitive, Pitsikalis is quick to point out that “the role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the wellbeing of their guests.”

Learn more about what you can do to prepare for the new guest ​here.

Request a ResortSuite demonstration through this link.
PRODUCT NEWS
Zero Waste sustainable amenity collection launched by Team Dr Joseph
Skin health and spa brand Team Dr Joseph has unveiled the Zero Waste Natural Body Care collection, designed not only to benefit skin and hair, but also the planet.
The future of programming: CzechTourism to unveil new Long Covid recovery packages and treatments
CzechTourism and the Czech Spa Association is preparing to showcase new post-Covid treatment packages from the best spas across the Czech Republic in its upcoming virtual medical conference.
Germaine De Capuccini develops patented formula for new brightening Vitamin C facial
Germaine De Capuccini has created a new vitamin C facial designed to leave clients with a glowing complexion and a more even skin tone.
111Skin makes Irish debut at Adare Manor with bespoke Rose Gold Renaissance facial
Historic Irish castle spa and golf resort Adare Manor has partnered with skincare brand 111Skin to introduce an innovative spa experience, unique to Ireland.
HydraFacial: more than just a device
HydraFacial works in harmony with topical skincare lines and treatment services already carried in the spa, naturally increasing post-treatment retail sales for your chosen brand partners.
Halotherapy Solutions launches new disability-friendly halotherapy unit
US-based halotherapy equipment supplier Halotherapy Solutions has introduced a new HaloIR ADA (American Disabilities Act) unit.
Zenoti partners with Sutherland Global to provide 24/7 support to over 12,000 beauty and wellness businesses
Cloud-based spa and salon software supplier Zenoti has partnered with digital transformation services company Sutherland Global, enabling its 12,000 global customers to resolve support needs within minutes.
HydraFacial expands pop-up store concept with new Dubai and London locations
Advanced aesthetic technology company HydraFacial has opened two pop-up locations in Dubai and London following a new initiative spearheaded by Lauren Clarke from the HydraFacial EMEA marketing team.
Himalayan salt stone massages – the sustainable stone massage
Using warm hand-carved salt stones, a Himalayan salt stone massage offers a satisfying eco- friendly alternative to traditional basalt stone massages.
Cypriot spa set to debut world-exclusive Augustinus Bader spa treatments
Part of the Cypriot family-owned hotel group Thanos Hotels & Resorts, Anassa resort will be the first hotel in the world to welcome Augustinus Bader at its Thalassa Spa.
Lemi introduces Bellaria – a new treatment table designed for outdoor use
Bellaria is the latest treatment bed designed by spa and beauty equipment supplier Lemi.
Iyashi Dôme sets industry standard for touchless infrared sauna technology
Iyashi Dôme has been an industry pioneer for 20 years and is responsible for creating the authentic Japanese long infrared sauna.
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TylöHelo

TylöHelo specialises in producing bespoke thermal experience areas for luxury hotels and spas. [more...]
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20-21 Jun 2021

International Esthetics, Cosmetics & Spa Conference

Las Vegas Convention Center, Las Vegas, United States
21-23 Jun 2021

World Spa & Wellness Asia Online Conference

Online,
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Tel: +44 (0)1462 431385

©Cybertrek 2021

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