ResortSuite, provider of integrated, guest-centric hospitality management software, has introduced ResortSuite SOCIAL.
The new product allows a ResortSuite customer - be they spa, club, hotel or resort - to provide real-time availability and reservations directly from their Facebook Fan page.
ResortSuite SOCIAL encourages hospitality brands to stay fully engaged with their customers while providing real-time information - services, itinerary - and live reservations directly from Facebook.
The product will allow a full service property (spa, hotel, resort or club) to accept room reservations, spa appointments and classes, golf tee-times, dining reservations and other activities from Facebook.
Fans/guests can also view their full itinerary and previous reservations made through other channels including front desk, call centre, internet and mobile phone.
Frank Pitsikalis, founder & CEO of ResortSuite said: "With ResortSuite SOCIAL, our clients will fully capitalise on the dramatic rise in the social media and online activity of their guests."