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Product news
1 to 12 of 2036 news stories
ResortSuite’s app lets guests control their own wellness itinerary
By Megan Whitby 18 Jun 2020
The app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.

Product news
1 to 12 of 2036 news stories
06 Aug 2020
New Living Spaces screens could be of interest to spas going the extra mile to demonstrate how safe and clean their facilities are. The 1m wide and 1.45m tall safety-glass screens, with castors for easy ... More
04 Aug 2020
In 2004, Shogoro Uemura, CEO of Iyashi Dôme, was inspired by his father’s work to create a new treatment protocol based on the Japanese tradition of sand bathing. Shogoro Uemura discovered his father was collaborating ... More
03 Aug 2020
There’s growing consumer interest in halo (salt) therapy since COVID-19 as people look to improve their respiratory health and boost their immune systems. Indeed, some spas may already have dedicated salt rooms or halotherapy booths. ... More
31 Jul 2020
Blu Spas, a full-service consultancy offering consulting, advisory and operating solutions, is set to launch several new proprietary concepts, such as Blu Galaxy, a modern wellness experience and other immersive wellness technologies. Blu Spas is ... More
29 Jul 2020
Silicon Valley tech startup, Bryte, proposes that hotels need to commit to in-room wellness in every guest room – for Bryte, the true catalyst to in-room wellness is through improving restorative sleep. Bryte has collaborated ... More
27 Jul 2020
Sothys has developed a multifunction eyecare range and treatment designed to target the eye contour’s problem areas. Named Prescription Jeunesse, the collection is suitable for a range of ages because it can be used both ... More
24 Jul 2020
Italy’s Maletti Group, the parent company to Nilo wellness equipment, has worked with the University of Perugia to develop a device that sanitises any spa room continuously and not just at intervals in the day. ... More
22 Jul 2020
With new government guidelines shifting how spas operate, it is important to use a system that complies with these changes. This is where Core by Premier Software® comes in. Core is the ideal scheduling solution ... More
22 Jul 2020
In response to the COVID-19 crisis garden screen and accessories brand Screen With Envy has launched a range of protective partitions for indoor use. They’re designed to help businesses such as spas maintain social distancing ... More
21 Jul 2020
German sauna specialist, Lahti Sauna Produkte, has unveiled a new range of cleaning products designed specifically for steamrooms and saunas. Named Hygienia, the collection features three non-toxic products including a sprayable surface disinfectant, air disinfectant ... More
16 Jul 2020
French marine skincare brand, Thalgo, has launched a three-piece product line to complement its Spiruline Boost spa treatment. Called The Spiruline Boost range, the collection features a detoxifying serum, anti-pollution gel-cream and an energising eye ... More
14 Jul 2020
Hemp lifestyle brand and product house, Raised Spirit, has announced the launch of an Aroma Diffuser and organic CBD Diffuser Oil. The diffuser has been developed to help provide an easy, safe and effective way ... More
     
The Wellness
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PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
18 Jun 2020

The app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements
Photo: ResortSuite
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6

PRODUCT NEWS
Twilight Trees unveils foliage-filled spa safety screens
New Living Spaces screens could be of interest to spas going the extra mile to demonstrate how safe and clean their facilities are.
Iyashi Dôme: the original Japanese sauna
In 2004, Shogoro Uemura, CEO of Iyashi Dôme, was inspired by his father’s work to create a new treatment protocol based on the Japanese tradition of sand bathing.
New Halotherapy Solutions device delivers salt therapy in treatment rooms
There’s growing consumer interest in halo (salt) therapy since COVID-19 as people look to improve their respiratory health and boost their immune systems.
Blu Spas to launch new wellness concepts
Blu Spas is a full-service firm offering consulting, advisory and operating solutions.
Bryte develops AI smart-bed to improve and optimise restorative sleep
Silicon Valley tech startup, Bryte, proposes that hotels need to commit to in-room wellness in every guest room – for Bryte, the true catalyst to in-room wellness is through improving restorative sleep.
Sothys reveals eye contour treatment designed to combat puffiness, ageing and dark circles
Sothys has developed a multifunction eyecare range and treatment designed to target the eye contour’s problem areas.
Nilo parent company launches UV-Totem sanitiser
Italy’s Maletti Group, the parent company to Nilo wellness equipment, has worked with the University of Perugia to develop a device that sanitises any spa room continuously and not just at intervals in the day.
The Core of your spa reopening
With new government guidelines shifting how spas operate, it is important to use a system that complies with these changes. This is where Core by Premier Software® comes in.
Screen With Envy helps spas with social distancing and customer flow
In response to the COVID-19 crisis garden screen and accessories brand Screen With Envy has launched a range of protective partitions for indoor use.
Lahti Sauna Produkte launches portable disinfectant spray for steamrooms and saunas
German sauna specialist, Lahti Sauna Produkte, has unveiled a new range of cleaning products designed specifically for steamrooms and saunas.
Thalgo launches Spiruline Boost product range to complement facial treatment
French marine skincare brand, Thalgo, has launched a three-piece product line to complement its Spiruline Boost spa treatment.
Raised Spirit unveils Aroma Diffuser and organic CBD Diffuser Oil
Hemp lifestyle brand and product house, Raised Spirit, has announced the launch of an Aroma Diffuser and organic CBD Diffuser Oil.
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Bioline Jatò

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Ritz-Carlton, Miami, United States
16-19 Aug 2020

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Fairmont Scottsdale Princess, Scottsdale, United States
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©Cybertrek 2020

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