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1 to 12 of 2096 news stories
ResortSuite’s app lets guests control their own wellness itinerary
By Megan Whitby 11 Oct 2020
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.

Product news
1 to 12 of 2096 news stories
25 Jan 2021
Siminetti has collaborated with British designer Chrisanna London to create a luxury Mother of Pearl decorative surface range inspired by nature. The Seasons Collection is a series of twelve designs which can be broken down ... More
22 Jan 2021
French marine product house Thalion has developed and unveiled the new AlgoCalm range, designed specifically to rebalance sensitive skin exposed to environmental aggressors such as pollution, stress and food. The line features three products, including ... More
20 Jan 2021
For over 30 years, ASPA International has designed and built high-quality spas for the hotel, health and wellness sectors. During the 2020 lockdowns, it conceived, designed and began manufacturing the hand-held ASPA Surface Purifier using ... More
18 Jan 2021
Urb'n Nature, a skincare brand owned by The Organic Spa Company, offers a Zero Waste collection with products to help spas and hotels reduce their carbon footprints and plastic waste. With this in mind, it ... More
15 Jan 2021
With live exhibitions cancelled for the immediate future, SPATEX is making its global virtual debut from Tuesday 2nd to Thursday 4th of February. Sign up for FREE to explore and engage in 2021’s fascinating new ... More
14 Jan 2021
Professional skincare brand Circadia has unveiled ‘The Sage Michaela Lucas Timing is Everything scholarship’ to support biracial, indigenous and persons of colour (BIPOC) pursuing a career in the professional esthetics sector. The award is open ... More
12 Jan 2021
A touchless, self-administered wellness experience which taps into evidence-based modalities to enhance spirit and mood, and improve body and mind performance, launches today (12 January) at global tech trade show, CES. The Biohacking Orb is ... More
11 Jan 2021
Sauna specialist Tylö – of the TylöHelo group – has created a new infrared sauna range, named T series. Infrared sauna is well known in the industry as an effective recovery and relaxation modality, penetrating ... More
07 Jan 2021
Luxury French vino-cosmetics brand Vinésime has unveiled a nutricosmetic – named Vine Elixir – designed to nourish and protect the skin from the inside and out. Powered by active ingredients, the new ingestible works inside ... More
01 Jan 2021
Italian wellness supplier Starpool has overseen the installation of luxury wellness facilities at a boutique hotel in Italy’s Lombardy Region. Eight of the Bianca Relais’ 10 rooms have been reimagined into wellness suites and feature ... More
23 Dec 2020
Linen specialist Nollapelli has combined the latest in beauty science, textile technology and sleep discovery to create bedding which underpins healthy restorative sleep. Made from a blend of natural and synthetic yarns, Nollapelli’s patent-pending fabric ... More
21 Dec 2020
Take a seat, relax and soak up the world of swimming pools, spas, water features, saunas, and steamrooms, coming to you in the shape of SPATEX Virtual from 2 - 4 February 2021. Want to ... More
     
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ResortSuite’s app lets guests control their own wellness itinerary
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to- have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite. ... more
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Jennifer Young hosting weekly webinars to support spa therapists through COVID-19 @JenniferSkin #training #cancer #spatherapists #spa #spaindustry #virtualtraining #community
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PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
PRODUCT NEWS
Siminetti unveils first glimpses of Mother of Pearl decorative surfaces inspired by the four seasons
Siminetti has collaborated with British designer Chrisanna London to create a luxury Mother of Pearl decorative surface range inspired by nature.
Thalion launches soothing AlgoCalm range for sensitive skin
French marine product house Thalion has developed and unveiled the new AlgoCalm range, designed specifically to accommodate and rebalance sensitive skin.
ASPA International launches handheld UV-C light disinfection lamp
For over 30 years, ASPA International has designed and built high-quality spas for the hotel, health and wellness sectors.
Urb’n Nature launches sustainable wooden room key cards
Urb'n Nature, a skincare brand owned by The Organic Spa Company, offers a Zero Waste collection with products to help spas and hotels reduce their carbon footprints and plastic waste.
SPATEX Virtual – coming soon to a screen near you!
With live exhibitions cancelled for the immediate future, SPATEX is making its global virtual debut from 2 - 4 February.
Circadia launches $50,000 scholarship scheme for aesthetics students to support diversity
Professional skincare brand Circadia has unveiled ‘The Sage Michaela Lucas Timing is Everything scholarship’ to support biracial, indigenous and persons of colour (BIPOC) pursuing a career in the professional esthetics sector.
Biohacking Orb launches at CES
A touchless, self-administered wellness experience which taps into evidence-based modalities to enhance spirit and mood, and improve body and mind performance, launches today (12 January) at global tech trade show, CES.
Tylö’s new infrared sauna evenly envelopes users in soothing heat
Sauna specialist Tylö – of the TylöHelo group – has created a new infrared sauna range, named T series.
Vinésime launches Vine Elixir derived from Pinot Noir grape
Luxury French vino-cosmetics brand Vinésime has unveiled a nutricosmetic – named Vine Elixir – designed to nourish and protect the skin from the inside and out.
Starpool transforms boutique Italian hotel with wellness suites and private in-room spas
Italian wellness supplier Starpool has overseen the installation of luxury wellness facilities at a boutique hotel in Italy’s Lombardy Region.
Sweet dreams: Nollapelli’s bedding improves sleep and protects skin and hair health
Linen specialist Nollapelli has combined the latest in beauty science, textile technology and sleep discovery to create bedding which underpins healthy restorative sleep.
SPATEX water leisure event goes virtual for 2021
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Comfort Zone

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VIDEO GALLERY

BC Softwear Product Demonstration Pure Spa Linen & Energy saving SupremeSoft Towels
BC Softwear introduces the new Pure Spa Linen cotton sheets, duvet covers and pillow cases especially designed for luxury spas. The SupremeSoft range offers incredible energy saving over traditional towelling with a cashmere soft feel. Find out more...
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02-04 Feb 2021

Beauty West Africa

Landmark Centre, Lagos, Nigeria
02-04 Feb 2021

Spatex 2021

Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
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CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2021

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