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09 Dec 2020
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10 Dec 2020
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02-04 Feb 2021
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02-04 Feb 2021
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04 Feb 2021
08 Feb 2021
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08-09 Feb 2021
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Product news
1 to 12 of 2076 news stories
ResortSuite’s app lets guests control their own wellness itinerary
By Megan Whitby 11 Oct 2020
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.

Product news
1 to 12 of 2076 news stories
04 Dec 2020
Scientists from French product house, Phytomer, have tapped marine biotechnology to launch a new high-performance skin serum, called Structuriste: Firming Contour Serum. The product’s formula is made up of 90 per cent naturally-derived ingredients, featuring ... More
02 Dec 2020
After 25 years of operation, holistic spa and wellness product house and equipment supplier, Tara Spa Therapy, has unveiled the new evolution of its legacy brand, TARA. The collection features organic and eco-conscious treatment and ... More
30 Nov 2020
Countryside English spa resort, Elements Boutique Spa, has created its first luxury all-natural skincare and body care range and secured a 220-store listing in UK wellness retail giant, Holland and Barrett. Drawing inspiration from the ... More
26 Nov 2020
Snowmaking specialists TechnoAlpin has partnered with Swarovski to create a 65sq m indoor snowfall experience at Austria’s Swarovski Crystal Worlds museum, one of the biggest tourist attractions in the country. TechnoAlpin is known for providing ... More
26 Nov 2020
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions. Rainer Bolsinger, recently appointed chief sales officer and chief marketing officer for artofcryo.com, said: “L&R understands the ... More
24 Nov 2020
Thalion, a French product house specialising in marine skincare, has updated its Thali White skincare range, dedicated to brightening, rejuvenating and smoothing the skin. The collection now features Skin Tone Correcting Serum, Skin Tone Brightening ... More
12 Nov 2020
Leading global spa expert, Spa Vision, has fulfilled an extensive order of Esthetica Equipment, one of India’s leading manufacturers of spa and salon furniture, for the Sandman Signature Aberdeen Hotel. Spa Vision provided expert insight ... More
10 Nov 2020
“Often sauna-related products do not integrate well in a luxurious spa,” says Italian designer Paola Garatto who has collaborated with TyloHelo to create “a beautiful sauna accessory set” based on modern Nordic aesthetic features. Launching ... More
05 Nov 2020
Swedish beauty-tech brand Foreo has added a new vegan smart-mask to its lineup of UFO activated mask collections. The new UFO-activated mask sits within the Farm To Face Collection and is designed to calm skin ... More
03 Nov 2020
The Davines group, together with skincare brands Comfort Zone and Skin Regimen, has introduced its sustainability results achieved in 2019 and outlined the new goals for 2020. This year’s report marks an important milestone for ... More
02 Nov 2020
Representing a milestone in its ongoing journey to deliver effective products in harmony with nature, ESPA has launched its most sustainable range yet: The Essentials Collection. Made up of 37 ingredients carefully blended with pure ... More
30 Oct 2020
Chenot Group scientific director and COO, Dr George Gaitanos, will keynote at The Medical Wellness Congress (MWC) hosted on 28-29 January 2021, at St Martins Spa and Lodge, Austria. The speaker line-up features a host ... More
     
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Chenot’s Dr George Gaitanos confirmed as keynote for Medical Wellness Congress 2021
Chenot Group scientific director and COO, Dr George Gaitanos, will keynote at The Medical Wellness Congress (MWC) hosted on 28-29 January 2021, at St. Martins Spa and Lodge, Austria. ... more
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Groupe Nordik to unveil US$38m spa village which will become blueprint for major North American rollout @NordikSpaNature #spaindustry #pipeline #newconcept #wellness #connection #thermalspa #Canada
Groupe Nordik to unveil US$38m spa village which will become blueprint for major North American rollout
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PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
PRODUCT NEWS
Phytomer unveils Structuriste Firming Contour Serum, plus upgraded eco-packaging
Scientists from French product house, Phytomer, have tapped marine biotechnology to launch a new high-performance skin serum, called Structuriste: Firming Contour Serum.
Tara Spa Therapy unveils refreshed spa collection designed to tackle everyday health concerns
After 25 years of operation, holistic spa and wellness product house and equipment supplier, Tara Spa Therapy, has unveiled the new evolution of its legacy brand, TARA.
Elements Boutique Spa unveils eco-friendly skincare and body collection, inspired by nature’s palette
Countryside English spa resort, Elements Boutique Spa, has created its first luxury all- natural skincare and body care range and secured a 220-store listing in UK wellness retail giant, Holland and Barrett.
TechnoAlpin creates falling snow experience for Swarovski Crystal museum
Snowmaking specialists TechnoAlpin has partnered with Swarovski to create a 65sq m indoor snowfall experience at Austria’s Swarovski Crystal Worlds museum, one of the biggest tourist attractions in the country.
Thalion’s brightening range rejuvenates skin and targets imperfections
Thalion, a French product house specialising in marine skincare, has updated its Thali White skincare range, dedicated to brightening, rejuvenating and smoothing the skin.
Spa Vision provides extensive range of spa furniture for Sandman Signature Aberdeen Hotel
Leading global spa expert, Spa Vision, has fulfilled an extensive order of Esthetica Equipment, one of India’s leading manufacturers of spa and salon furniture, for the Sandman Signature Aberdeen Hotel.
TyloHelo launches stylish sauna accessories
“Often sauna-related products do not integrate well in a luxurious spa,” says Italian designer Paola Garatto who has collaborated with TyloHelo to create “a beautiful sauna accessory set” based on modern Nordic aesthetic features.
Foreo adds new cannabis seed oil mask to its UFO-activated mask collection
Swedish beauty-tech brand Foreo has added a new vegan smart-mask to its lineup of UFO activated mask collections.
Comfort Zone continues sustainability success, following results from Davines’ annual report
The Davines group, together with skincare brands Comfort Zone and Skin Regimen, has introduced its sustainability results achieved in 2019 and outlined the new goals for 2020.
Reusable, refillable, recyclable: ESPA takes strides for sustainability and launches its most sustainable range yet
Representing a milestone in its ongoing journey to deliver effective products in harmony with nature, ESPA has launched its most sustainable range yet: The Essentials Collection.
Chenot’s Dr George Gaitanos confirmed as keynote for Medical Wellness Congress 2021
Chenot Group scientific director and COO, Dr George Gaitanos, will keynote at The Medical Wellness Congress (MWC) hosted on 28-29 January 2021, at St. Martins Spa and Lodge, Austria.
New Divine Eyes heated eye masks help ease tired eyes, headaches and stress
The natural ingredients in the new Divine Eyes masks gently heat up as they come into contact with the air and remain warm for up to 25 minutes. The effect, combined with the lavender scent the masks are infused with, speeds up the feeling of relaxation and make them a great takeaway spa retail item.
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DIARY

 

09 Dec 2020

Health, Fitness and Wellness Leadership Summit (APAC)

Raffles City Convention Centre, Singapore, Singapore
09 Dec 2020

Czech Health 2021 trends webinar

Online (Zoom), United Kingdom
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Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

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