If your spa or salon doesn’t offer guests the option to book appointments online, you’re missing out on revenue and losing valuable hours.
Learn more how an online booking system works for you, saving you hours and dollars.
1. No more phone callsOnline booking eliminates the need for phone calls and minimizes your administration costs, allowing your staff to focus on more front of house stuff – such as your customer experience
2. You only have to ask for information onceGuests can create and maintain their profiles online, giving you instant access to their information. It removes the risk of losing information, it being taken down incorrectly or being mixed up with someone else’s.
3. AutomationManually sending reminders or calling for confirmations burns through staff time that could be better spent on other things. With online bookings you can program your system to send the reminders for you.
4. Bookings outside business hoursOnline booking allows you to literally make money while you sleep, as nearly 10% of bookings are made when the spa is closed e.g. 10% of 14 appointments a day at $150 each means you could make $54,600 a year.
5. The millennial marketMillennials make up more than a quarter of the global population and they don’t use phones to make actual calls. Online booking is the perfect tool to attract a new target market.
6. You’re safer from a security breachCloud-based software has increased security protocols and requirements, decreasing your chances of losing data or experiencing a security breach. The costs associated to a data loss or breach can be enormous.
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