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05-06 Mar 2023
Excel exhibition and conference centre , London, United Kingdom
05-06 Mar 2023
Renaissance at Plano Legacy West Hotel, Dallas, United States
14-15 Mar 2023
RAI Exhibition & Conference Centre, Amsterdam, Netherlands
16-20 Mar 2023
Fair District, Bologna, Italy
26-29 Mar 2023
Chateau Elan Winery & Resort, Braselton, United States
31 Mar - 02 Apr 2023
Düsseldorf Exhibition Centre, Düsseldorf, Germany
03-06 Apr 2023
La Cantera Resort & Spa, San Antonio, United States
24-25 Apr 2023
St. Martins Spa & Lodge, Frauenkirchen, Austria
Product news
1 to 12 of 2442 news stories
Three ways to improve spa staff performance and retention, by Zenoti
By Megan Whitby 21 Oct 2022
Credit: Credit: cottonbro
Finding and retaining talent is a common challenge for spas.

Luckily, you can improve staff satisfaction and still have time to successfully manage the rest of your business.

1. Create more earning opportunities
Upselling and cross-selling help staff earn more money via tips and commissions. Support providers with training on services with upsell potential and best practices for selling with confidence.

Next, lay the foundations for higher tips. Enable providers to offer more personalised service by giving them easy access to guest history and preferences. Use spa management software that maintains comprehensive guest profiles, from health conditions and favourite treatments to complementary drink preferences.

2. Acknowledge and reward effort
Keep performance and morale high through positive reinforcement. When you show appreciation for hard work, staff feel motivated to maintain that high output.

Business management software is invaluable for understanding and communicating staff performance. Track metrics such as staff revenue, retail sales, guest reviews, and rebooking rates. Use the metrics to provide feedback and reward staff in a way that is consistent, transparent and fair.

3. Involve staff in business performance
Help your team understand how their efforts impact the entire business. Use your spa software to get a snapshot of important data points such as store revenue, utilisation, gift card sales and online bookings. Share and track business goals to keep staff engaged and invested in your brand.

With Zenoti spa software, you can help staff increase their earnings, delight their guests and understand how their role is important to the business.

Talk to a Zenoti consultant today.

Product news
1 to 12 of 2442 news stories
03 Feb 2023
Spa and wellness equipment manufacturer Living Earth Crafts (LEC) has named Jill Carlen as vice president of business development. Carlen joins LEC with over 20 years of leadership experience in the spa, wellness and hospitality ... More
01 Feb 2023
The third annual CryoCON Convention will take place in Dallas, Texas, from 5-6 March. Sponsored by Art of Cryo, the two-day event will be hosted at the Renaissance Dallas at Plano Legacy West Hotel and ... More
31 Jan 2023
Organic skincare and spa brand Tata Harper has added to its SuperKind range for sensitive and sensitised skin with a new facial oil. The latest addition is called the Bio-Shield Face Oil and is claimed ... More
27 Jan 2023
Elemental Herbology will be expanding its aromatherapy home collection in February with the introduction of The Soothe Reed Diffuser. The brand creates skincare and spa products inspired by the theory of the five elements from ... More
25 Jan 2023
French vinocosmetic skincare and spa brand Vinésime has developed a new body scrub powered by rosé and the famous grape variety Grenache Noir. Available in retail and professional size, the Rose Terre de Provence Body ... More
20 Jan 2023
Luxury Swiss skincare brand Swissline will launch in Ireland on 1 February at The Shelbourne, a historic five-star hotel located in the heart of Dublin. The partnership will see two Swissline facial treatments added to ... More
17 Jan 2023
While the pandemic season has mostly concluded, its disruptive effects are still being felt around the world by businesses old and new. While consumers still prioritise wellness services and activities, the business environment remains unpredictable. ... More
17 Jan 2023
Two years after launching Eco Smooth, sustainable spa uniform specialist Fashionizer Spa is continuing to receive excellent feedback from satisfied customers. Developed during 2019, Eco Smooth was a natural progression from the company’s much-loved Cotton ... More
16 Jan 2023
French marine skincare and spa brand Phytomer has developed its first organic contouring product, Body Declic Cellulite and Contouring Cream, designed to smooth the skin and reduce cellulite and dimples. The organic formula is powered ... More
13 Jan 2023
Luxury skincare distributor Vilasa has introduced marocMaroc’s newest well-ageing skincare range and spa treatments to the UK and Ireland. Founded in 2007, marocMaroc is a spa, skincare and hammam brand inspired by Morocco and its ... More
12 Jan 2023
MSpa is an industry leader in portable and inflatable spas. With over 20 models packed with luxury features like hydrotherapy jets, the company supplies luxury portable spas to professional wellness, hospitality and leisure facilities as ... More
10 Jan 2023
Advanced aesthetic tech company Hydrafacial is now offering treatments beyond the jawline having launched six new body protocols. Providers can now offer Hydrabody treatments covering necks, backs, buttocks, legs, hands and arms, with new protocols ... More
     
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Company Profile
We Work Well Inc
In 2019 Monica Helmstetter and Lucy Hugo founded the American hosted buyer event company We Work [more]
 
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Featured Supplier
Excitement builds for ISPA Conference in May 2023 as global industry prepares to be reunited
In the year ahead, the International Spa Association (ISPA) is poised to build on the enthusiasm, energy and determination of its impressive membership base as it returns to Las Vegas’ Mandalay Bay for the 2023 ISPA Conference from 9-11 May. ... more
Latest news
Google lays off 31 massage therapists as part of major staff cuts @Google #spa #spatherapists #wellness #workplacewellness #employeewellness #technology #staffing
Google lays off 31 massage therapists as part of major staff cuts
Nicholas Clayton joins GOCO Hospitality as president of new GOCO America division @GOCOHospitality #spa #wellness #hospitality #consulting #insight #US
Nicholas Clayton joins GOCO Hospitality as president of new GOCO America division
New Global Wellness Summit report forecasts top 12 wellness trends for 2023 @Global_GWS #wellness #wellnessindustry #trends #consumers #business #spas #insight #specialists #report
New Global Wellness Summit report forecasts top 12 wellness trends for 2023
The Spa at Séc-he: upcoming Palm Springs spa to flow with legendary waters of 12,000-year-old hot spring #spa #wellness #PalmSprings #California #hotsprings #bathing #hydrotheraoy
The Spa at Séc-he: upcoming Palm Springs spa to flow with legendary waters of 12,000-year-old hot spring
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News   Products   Magazine
PROMOTION
Three ways to improve spa staff performance and retention, by Zenoti
21 Oct 2022
/ Credit: cottonbro
Finding and retaining talent is a common challenge for spas.

Luckily, you can improve staff satisfaction and still have time to successfully manage the rest of your business.

1. Create more earning opportunities
Upselling and cross-selling help staff earn more money via tips and commissions. Support providers with training on services with upsell potential and best practices for selling with confidence.

Next, lay the foundations for higher tips. Enable providers to offer more personalised service by giving them easy access to guest history and preferences. Use spa management software that maintains comprehensive guest profiles, from health conditions and favourite treatments to complementary drink preferences.

2. Acknowledge and reward effort
Keep performance and morale high through positive reinforcement. When you show appreciation for hard work, staff feel motivated to maintain that high output.

Business management software is invaluable for understanding and communicating staff performance. Track metrics such as staff revenue, retail sales, guest reviews, and rebooking rates. Use the metrics to provide feedback and reward staff in a way that is consistent, transparent and fair.

3. Involve staff in business performance
Help your team understand how their efforts impact the entire business. Use your spa software to get a snapshot of important data points such as store revenue, utilisation, gift card sales and online bookings. Share and track business goals to keep staff engaged and invested in your brand.

With Zenoti spa software, you can help staff increase their earnings, delight their guests and understand how their role is important to the business.

Talk to a Zenoti consultant today.
Zenoti
Address: Jackson House, Sibson Road, Sale, Manchester, M33 7RR, United Kingdom
PRODUCT NEWS
Jill Carlen assumes new role as vice president of business development for Living Earth Crafts
Spa and wellness equipment manufacturer Living Earth Crafts (LEC) has named Jill Carlen as vice president of business development.
CryoCON international cryotherapy convention returns for 2023
The third annual CryoCON Convention will take place in Dallas, Texas, from 5-6 March.
Tata Harper Skincare introduces Bio-Shield Face Oil to SuperKind range for sensitive skin
Organic skincare and spa brand Tata Harper has expanded its SuperKind range for sensitive and sensitised skin with a new facial oil.
Elemental Herbology announces plans to launch Soothe Reed Diffuser and signs new UK spa accounts
Elemental Herbology will be expanding its aromatherapy home collection in February with the introduction of The Soothe Reed Diffuser.
Vinésime creates new rosé body scrub to help raise awareness of breast cancer
French vinocosmetic skincare and spa brand Vinésime has developed a new body scrub powered by rosé and the famous grape variety Grenache Noir.
Swissline to make Irish debut at The Shelbourne in Dublin
Luxury Swiss skincare brand Swissline will launch in Ireland on 1 February at The Shelbourne, a historic five-star hotel located in the heart of Dublin.
Phytomer launches Body Declic Cellulite and Contouring Cream, powered by organic marine algae, pink pepper and green caffeine
French marine skincare and spa brand Phytomer has developed its first organic contouring product, Body Declic Cellulite and Contouring Cream, designed to smooth the skin and reduce cellulite and dimples.
marocMaroc’s pro-ageing Cactéa skincare line and facials launch in UK and Irish spa markets
Luxury skincare distributor Vilasa has introduced marocMaroc’s newest well-ageing skincare range and spa treatments to the UK and Ireland.
Hydrafacial branches out into body care with six all-new Hydrabody treatments
Advanced aesthetic tech company Hydrafacial is now offering treatments beyond the jawline having launched six new body protocols.
Voya unveils fragrant new candle blended with eucalyptus, lime and rosemary
Irish spa and skincare brand Voya Organic Beauty has added a new candle to its Oh So Scented lifestyle range.
Circadia expands reach with European distribution centre
Professional US skincare brand Circadia has branched into the European market with a partnership and distribution centre in Wiesbaden, Germany.
SkinCeuticals prepares to debut its first-ever misting product, Phyto Corrective Essence Mist
Skincare brand SkinCeuticals will expand its existing Phyto range on 9 January with an all- new spritzing product, the Phyto Corrective Essence Mist.
+ More products   
 
COMPANY PROFILES
The Spa Collaborative

A leading UK-based global spa company that supports luxury hotels with spa and wellness strategy. [more...]
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VIDEO GALLERY

REM UK Ltd - REM Spa: relax, breathe, be inspired
Welcome to REM, quality salon furniture, spa furniture & barber furniture made in Britain since 1918 Find out more...
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DIRECTORY
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DIARY

 

05-06 Mar 2023

World Spa & Wellness Conference

Excel exhibition and conference centre , London, United Kingdom
05-06 Mar 2023

CryoCON 2023

Renaissance at Plano Legacy West Hotel, Dallas, United States
+ More diary  
 


CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2023

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